One other issue is the telecommunications company or authority. In singkieland PAP like to boast we r world crass this n tat. But daft singkies don't know that consumers protection is basically non-existent. Like employees protection. Very 3rd world. N for a developed country it's very embarrassing. As a result business operators have a fuck care attitude because no liability. So I bother for wat? N to bother cost money n no skin off my nose if I don't bother. The 2 main issues I see is the sms received was in the same thread. That means the customer easily fell for the scam n obviously ocbc had been hacked. In addition, ocbc hotline was not designed to handle scams from the comments made by the victims. N ocbc never even shut down the account when the scam was reported. They just tell costumers to make police report. Because they have no liability.
Point 2, in ang mor lands the telcos make efforts to block off phishing sms etc. These sms comes from overseas n it's easier to detect. And the telcos block the sms from entering The system.. they also have reporting bodies etc. U can send copies of the phishing sms to the regulator etc. Singkie land have or not?