Malaysian Efficiency: 100 per day... ...
Mr Ng Poh Heng, manager of the Woodlands office called MY VEP, said they can only handle about 100 enquiries a day, and so customers can only come down if they have secured appointments.
“Those people who cannot (book an appointment), we really have to turn them away, and my message to these people is that I’m sorry, we can only do so much,” said Mr Ng. Mr Ng said that since MY VEP opened as an enquiry centre, they had been asked by many motorists if VEP tag installation could also be done there. They therefore obtained permission from the Malaysian authorities to do so.
On Thursday, the first day of tag installation there, the team managed to install 20 VEP tags on car windshields.
“We expect, once everything is going, we should, we will do 100 to 150 at least, that's our target, if not more, per day,” said Mr Ng.
CNA saw two cars having their VEP tags installed, a process that took no longer than five minutes for each vehicle.
Motorists have to wait until 11.59pm on 15 Sept for a new batch of appointments between Oct 7 and Oct 11 to be made available on the booking site. “In October 1st, it’s already the expiry date (where I will need a VEP to drive to Malaysia), and so we can’t go already,” Mr Yunos said.
https://www.channelnewsasia.com/sin...ntry-permit-tag-woodlands-drivers-vep-4606606