Really wasted my time and that of my spouse @ SCB Bukit Indah. No wonder the customers are so few over the years. It really sucks.
I am a loyal customer of SCB because when I purchased my houses years ago I took their loans. That time I wanted to put money inside to put for downpayment and instalments. All kinds of questions asked. After 1 day, still call and ask. Then as if not enough, after a few hours, call and ask again for "more details" and asked if I wanna "put aside" some for "insurance" ( shake head )
When I wanted to bank in my cheque for the sales proceed, I was told above RM 850,000 and the HQ ( KL ) will ask a lot of questions. ( huh? ) I took the loan from SCB and sold the house subsequently. Surely SCB has my records and even the profits? Waited for 2 hours to "start an account" just to put the cheque in and again, the manager tried prompting me to 'invest" wah lau eh! When I said no, she threw her shit to the newbie who don't know how to handle the accounts and end up I had to bank in my cheque manually at 1pm. I tot everything is ok
Next day at 11am branch called me when I was in Spore and asked for more details, esp SPA and annual income and job title and addresses again ( wau lau eh! ) and expect me to return with all doc by 2pm failing which my cheque will be rejected. ( faint )
Called up my lawyer who was efficient and got it done and you know what? 12pm they called me again and asked about my spouse details when I was driving around town and had a busy day.
Borrow money got problem. Bank in money also big headache. Welcome to SCB