M
Mdm Tang
Guest
Thanks Brothers,
then this Singh deserves No mercy ...
then this Singh deserves No mercy ...
-
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Elderly mistreated at Nightingale Nursing Home caught on tape (Braddell Rd)
- Thread starter SNAblog
- Start date
I am convinced that you are a local trash
Not everyone works for $$$$ and I am glad he is passionate about his work and still contribute to SG by working and generating value
I know you rather spend you time at massage parlors and brothels with prostitutes from Thailand or PRC
That's why he is successful and you are not!
L
lauhunku
Guest
For some even billion$$ is never enough, just look at LKY & his rumoured billions. All his needs are already taken care by his state pension & yet he's still so greedy.
MPs are alloweed to have side biznesses, so why not a civil servant
Last edited:
Yeah so kind let people use cpf to pay bills in JB but implement means testing to squeeze citizen subsidies here, let in foreign doctors and nurses so easily - are they qualified ? Delay building hospital then to cut costs, now news of not enough beds appear in forum...
It appears that that's how FTs and Work Permit Holders get back on Sporeans who keep on condemning them. If we have treated them kinder, they could work harder for their bosses and respond better to Sporeans.
Looking after the elderly is not an easy task; that's why Sporeans are sending their elderly to the Old Folks Home. The younger son is really filial and admirable even though he may not earn much - I salute such Sporeans.
MOM or Nightingal (insult to use this name, pui!) ought to sent these workers home, or charged them with elderly abuse.
June 11th, 2011 | Author: Online Press
Despite the public outcry over the physical abuse of a resident at Nightingale nursing home by two nursing aides which was captured by a spy camera, the Ministry of Health (MOH) has refused to take action against them.
Other than disallowing the home to admit new patients since April till the ‘lapses’ are rectified, no further penalties are imposed on it.
wat a shocking decision by a Minister. After wat had happened, does he think that there
will be new registrations intake. OMG..............Wat a decision
Despite the public outcry over the physical abuse of a resident at Nightingale nursing home by two nursing aides which was captured by a spy camera, the Ministry of Health (MOH) has refused to take action against them.
Other than disallowing the home to admit new patients since April till the ‘lapses’ are rectified, no further penalties are imposed on it.
wat a shocking decision by a Minister. After wat had happened, does he think that there
will be new registrations intake. OMG..............Wat a decision
It is Income, making money....starting with 7%, each time an old individual breathe or does not....
If this minister's decision is such, this matter will haunt him for the rest of his life. When one is waxed and old, the mind is like a complete video in life. The video will keep rewinding to any spot of regret. Each time the video is playing any part of regrets, he'll like dying ASAP! Let it be the day he or any member of his family meet the same fate. he.....he.....
Yes, I am a local trash.
Skipped massage parlours long ago. Brothels, KTVs, unlicensed brothels - they are my haunting grounds. I have the time and money to engage in these activities. Successful man or not? Hahaha.
M
Mdm Tang
Guest
.
Golden Dragon,
How Come Mr Singh did not apologize ?
How Come H M apologiize ?
Please enlighten ?
http://www.nightingale.com.sg/nabout.htm
.
Health minister apologizes; but son now defends nursing home
June 11th, 2011 | Author: Online Press
Healthy Minister Gan Kim Yong has apologized to the family whose mother was physically abused by two Filipino nursing aides at Nightingale nursing home.
The secretly recorded video clip which showed the two aides throwing the elderly resident onto a bed before slapping her mouth when she moaned in pain sparked a furore among Singaporeans who demanded that the duo be prosecuted for affray.
Speaking to the state media after an exhibition on dengue today, Mr Gan said he was sorry about what happened:
“I like to apologise to the family who have sent their mother, subjected to the treatment at Nightingale Nursing Home. Such lapses are of grave concern to us.”
However Mr Gan’s ‘apology’ to assauge public opprobrium may be pawned by the son of the resident who now U-turned and defended Nightingale nursing home which made it appears that MOH has made a big fuss out of nothing.
In an interview with a lowly Chinese tabloid, the son known as Mr Toh claimed that he released the video because he wanted to get his mother out of the home to stay with him:
“All I wanted was to get my mother out of a nursing home so she can stay with me. I didn’t want to get Nightingale into trouble,” he said.
He also defended the two Filipino nursing aides:
“The way they carried my mother to the bed was understandable too, since they didn’t have a proper hospital bed that can be lowered for her…..the slap is a gesture of affection between friends after having stayed at the home for four years.”
Mr Toh’s latest statement contraindicated his earlier one in which he said he was unhappy with the way his mother was treated, and had exposed the matter so the home could improve its care standards.
According to a Nightingale spokesperson, the carer who slapped Madam Peh’s mouth has quit. The other two, both Filipinas, have been “disciplined” and are still working at the Braddell Road home, much to the chagrin of Singaporeans who have been calling for them to be sacked and evicted from Singapore as anti-foreigner sentiments rise to an all-time high.
.
Golden Dragon,
How Come Mr Singh did not apologize ?
How Come H M apologiize ?
Please enlighten ?
http://www.nightingale.com.sg/nabout.htm
.
Health minister apologizes; but son now defends nursing home
June 11th, 2011 | Author: Online Press
Healthy Minister Gan Kim Yong has apologized to the family whose mother was physically abused by two Filipino nursing aides at Nightingale nursing home.
The secretly recorded video clip which showed the two aides throwing the elderly resident onto a bed before slapping her mouth when she moaned in pain sparked a furore among Singaporeans who demanded that the duo be prosecuted for affray.
Speaking to the state media after an exhibition on dengue today, Mr Gan said he was sorry about what happened:
“I like to apologise to the family who have sent their mother, subjected to the treatment at Nightingale Nursing Home. Such lapses are of grave concern to us.”
However Mr Gan’s ‘apology’ to assauge public opprobrium may be pawned by the son of the resident who now U-turned and defended Nightingale nursing home which made it appears that MOH has made a big fuss out of nothing.
In an interview with a lowly Chinese tabloid, the son known as Mr Toh claimed that he released the video because he wanted to get his mother out of the home to stay with him:
“All I wanted was to get my mother out of a nursing home so she can stay with me. I didn’t want to get Nightingale into trouble,” he said.
He also defended the two Filipino nursing aides:
“The way they carried my mother to the bed was understandable too, since they didn’t have a proper hospital bed that can be lowered for her…..the slap is a gesture of affection between friends after having stayed at the home for four years.”
Mr Toh’s latest statement contraindicated his earlier one in which he said he was unhappy with the way his mother was treated, and had exposed the matter so the home could improve its care standards.
According to a Nightingale spokesperson, the carer who slapped Madam Peh’s mouth has quit. The other two, both Filipinas, have been “disciplined” and are still working at the Braddell Road home, much to the chagrin of Singaporeans who have been calling for them to be sacked and evicted from Singapore as anti-foreigner sentiments rise to an all-time high.
.
M
Mdm Tang
Guest
.
http://sg.news.yahoo.com/blogs/singaporescene/moh-review-nursing-home-industry-060033855.html
.
MOH to review nursing home industry
By Alicia Wong | SingaporeScene – 9 hours ago
The Ministry of Health will be conducting a review of the nursing home industry, following the telecast of a video recording that showed an elderly resident being mistreated in Nightingale Nursing Home.
The elderly resident, Peh Siew Lay, 75, was apparently left unclothed and sitting under a fan for about 30 minutes. She was later flung onto her bed and slapped on the mouth when she groaned.
Health Minister Gan Kim Yong, who was speaking to reporters on the sidelines of a health event on Saturday, was quoted by The Sunday Times as saying, "It is an opportunity for us to learn and take a more holistic view of the various processes we have in place to see whether there is room for improvement to prevent a recurrence. This is an important lesson for the ministry."
Specifically on Nightingale Nursing Home, which has been in operations for about 30 years, Minster Gan said the ministry has stepped up surveillance of the home and will do so for a period of time.
He said, "We will continue to monitor but if we are not satisfied with the performance, the ministry will take necessary action against the nursing home."
He also said there was no delay in investigations.
"After completing our investigations, we also wanted to give an opportunity to the nursing home to conduct their own investigations and explain their actions," he said. "What is important to us is the safety and well-being of the patients, which was why we immediately suspended the nursing home."
MOH receives feedback and complaints about nursing homes 12 to 15 times a year, mostly about rude staff or unsatisfactory care.
Meanwhile, the management team of Nightingale Nursing Home will also be meeting family members over the weekend, reported the same paper. Some have contacted the home for an explanation over the incident but none have pulled residents out after the incident.
A spokesman said, "We want to explain the incident to them and to allay their fears."
"We are also getting feedback from them about our service and letting them air their concerns so we can address any issues they have," he added. He declined to reveal the number of residents the home has, although it can take up to 100 residents.
The home is suspended from admitting new patients until further notice.
For reports of breach in care delivery or standards, the public can call the MOH hotline at 1800-225 4122.
.
http://sg.news.yahoo.com/blogs/singaporescene/moh-review-nursing-home-industry-060033855.html
.
MOH to review nursing home industry
By Alicia Wong | SingaporeScene – 9 hours ago
The Ministry of Health will be conducting a review of the nursing home industry, following the telecast of a video recording that showed an elderly resident being mistreated in Nightingale Nursing Home.
The elderly resident, Peh Siew Lay, 75, was apparently left unclothed and sitting under a fan for about 30 minutes. She was later flung onto her bed and slapped on the mouth when she groaned.
Health Minister Gan Kim Yong, who was speaking to reporters on the sidelines of a health event on Saturday, was quoted by The Sunday Times as saying, "It is an opportunity for us to learn and take a more holistic view of the various processes we have in place to see whether there is room for improvement to prevent a recurrence. This is an important lesson for the ministry."
Specifically on Nightingale Nursing Home, which has been in operations for about 30 years, Minster Gan said the ministry has stepped up surveillance of the home and will do so for a period of time.
He said, "We will continue to monitor but if we are not satisfied with the performance, the ministry will take necessary action against the nursing home."
He also said there was no delay in investigations.
"After completing our investigations, we also wanted to give an opportunity to the nursing home to conduct their own investigations and explain their actions," he said. "What is important to us is the safety and well-being of the patients, which was why we immediately suspended the nursing home."
MOH receives feedback and complaints about nursing homes 12 to 15 times a year, mostly about rude staff or unsatisfactory care.
Meanwhile, the management team of Nightingale Nursing Home will also be meeting family members over the weekend, reported the same paper. Some have contacted the home for an explanation over the incident but none have pulled residents out after the incident.
A spokesman said, "We want to explain the incident to them and to allay their fears."
"We are also getting feedback from them about our service and letting them air their concerns so we can address any issues they have," he added. He declined to reveal the number of residents the home has, although it can take up to 100 residents.
The home is suspended from admitting new patients until further notice.
For reports of breach in care delivery or standards, the public can call the MOH hotline at 1800-225 4122.
.
M
Mdm Tang
Guest
.
http://www.todayonline.com/Singapore/EDC110613-0000011/Who-will-look-after-our-elderly?
.
Who will look after our elderly?
The challenge is getting locals to fill jobs in the
long-term care sector, to reduce reliance on foreigners
by Therese Leung and Sumytra Menon 04:46 AM Jun 13, 2011
Policymakers have recently vowed to reduce Singapore's dependence on foreign labourers, amid a growing backlash over the influx of foreigners who compete with locals for jobs. Yet, any immediate decrease in the supply of foreign nurses, nursing aides and health care attendants would have critical consequences on the welfare of the elderly who depend on them.
Foreign workers comprise the bulk of the long-term care labour force because these are the low-paying, labour-intensive jobs that few locals want. If we lose this supply of foreign staff, there would not be enough local workers to fill the immediate need. At the same time, we need to be mindful of public sentiment and find a better way to attract and retain more local workers in the long-term care sector.
What is the best approach to meet both objectives?
Up to 70 per cent of the 4,000 formal long-term care workers in Singapore are foreigners - mainly from the Philippines, Sri Lanka and Myanmar. Roughly one-third of these foreign workers are registered nurses while the rest are healthcare attendants and nursing aides.
Attracting a supply of local nurses, nursing aides and healthcare attendants to supplant these foreign workers would be difficult, especially in the short-term. Most of these jobs are low-paying, with local nursing aides and health care attendants earning around S$800 and S$1,000 a month.
Many local nursing aides and health attendants opt for acute hospitals, where they can earn a higher salary, instead of nursing homes. The prestige factor matters too because hospital jobs are perceived to be more respectable.
Moreover, strenuous, labour-intensive working conditions are common for health attendants in nursing homes, with staff responsible for changing nappies, tube-feeding and physically carrying a sizable number of elderly patients per shift. Attracting local workers to these types of jobs is hard but retaining them is even more difficult, given these less-than-desirable duties.
So what can be done?
Over the long term, Singapore must redesign the incentives for local workers to commit to the long-term care sector in order to lessen our dependence on foreign workers. We suggest a combination of structural changes to these jobs in terms of wages, career development, and supervision.
Research shows that increasing wage levels can improve the attraction and retention of local workers in the long-term care sector. Wage increases should not be given as a one-time bonus but rather integrated into a step-wise pay scale which rewards years of experience.
But higher wages alone will not do the trick. There should also be an opportunity to establish a career, with greater responsibilities and higher wages over time.
For instance, healthcare attendants could gradually move from doing physical tasks like the bathing and feeding of residents, into being a patient liaison. The key is to develop these perceived "dead-end" jobs into professional careers with advancement potential.
Good basic supervision is also a critical, but often overlooked, factor influencing the retention of long-term care workers.
Research shows that when managers respect their employees, help their staff out when necessary, work with them to solve problems and provide constructive feedback, it has a positive impact on how workers feel about their job. Most nursing supervisors may need training to improve their working relationships with their staff.
Changing the structure and perception of these jobs to make them more attractive to Singaporeans will take time.
But, even as the Ministry of Health embarks on its immediate holistic review of the systems and processes at nursing homes - in response to last week's outcry over a case of a patient's mistreatment at the Nightingale Nursing Home - the greater manpower challenge to the sector in the long run has to be addressed too.
The process must begin now in preparation for the future expansion of the elderly population. Today, one out of 12 Singaporean residents is at least 65 years old - by 2030, one out of every five will be a senior citizen.
The Government has done a commendable job preparing for this "silver tsunami" by building more elder care infrastructure, creating the Agency for Integrated Care and establishing the Community Silver Trust. They have also begun to invest more in the training of local nurses and healthcare support staff.
But there is still a significant amount to do if we want to better develop our local, long-term care workforce.
Therese Leung is an associate fellow at the Singapore Institute of International Affairs and a senior research fellow at the Centre for Health Policy & Management (CHP&M) at NUS. Sumytra Menon is an instructor at the Faculty of Law and adjunct senior research fellow at the CHP&M.
.
http://www.todayonline.com/Singapore/EDC110613-0000011/Who-will-look-after-our-elderly?
.
Who will look after our elderly?
The challenge is getting locals to fill jobs in the
long-term care sector, to reduce reliance on foreigners
by Therese Leung and Sumytra Menon 04:46 AM Jun 13, 2011
Policymakers have recently vowed to reduce Singapore's dependence on foreign labourers, amid a growing backlash over the influx of foreigners who compete with locals for jobs. Yet, any immediate decrease in the supply of foreign nurses, nursing aides and health care attendants would have critical consequences on the welfare of the elderly who depend on them.
Foreign workers comprise the bulk of the long-term care labour force because these are the low-paying, labour-intensive jobs that few locals want. If we lose this supply of foreign staff, there would not be enough local workers to fill the immediate need. At the same time, we need to be mindful of public sentiment and find a better way to attract and retain more local workers in the long-term care sector.
What is the best approach to meet both objectives?
Up to 70 per cent of the 4,000 formal long-term care workers in Singapore are foreigners - mainly from the Philippines, Sri Lanka and Myanmar. Roughly one-third of these foreign workers are registered nurses while the rest are healthcare attendants and nursing aides.
Attracting a supply of local nurses, nursing aides and healthcare attendants to supplant these foreign workers would be difficult, especially in the short-term. Most of these jobs are low-paying, with local nursing aides and health care attendants earning around S$800 and S$1,000 a month.
Many local nursing aides and health attendants opt for acute hospitals, where they can earn a higher salary, instead of nursing homes. The prestige factor matters too because hospital jobs are perceived to be more respectable.
Moreover, strenuous, labour-intensive working conditions are common for health attendants in nursing homes, with staff responsible for changing nappies, tube-feeding and physically carrying a sizable number of elderly patients per shift. Attracting local workers to these types of jobs is hard but retaining them is even more difficult, given these less-than-desirable duties.
So what can be done?
Over the long term, Singapore must redesign the incentives for local workers to commit to the long-term care sector in order to lessen our dependence on foreign workers. We suggest a combination of structural changes to these jobs in terms of wages, career development, and supervision.
Research shows that increasing wage levels can improve the attraction and retention of local workers in the long-term care sector. Wage increases should not be given as a one-time bonus but rather integrated into a step-wise pay scale which rewards years of experience.
But higher wages alone will not do the trick. There should also be an opportunity to establish a career, with greater responsibilities and higher wages over time.
For instance, healthcare attendants could gradually move from doing physical tasks like the bathing and feeding of residents, into being a patient liaison. The key is to develop these perceived "dead-end" jobs into professional careers with advancement potential.
Good basic supervision is also a critical, but often overlooked, factor influencing the retention of long-term care workers.
Research shows that when managers respect their employees, help their staff out when necessary, work with them to solve problems and provide constructive feedback, it has a positive impact on how workers feel about their job. Most nursing supervisors may need training to improve their working relationships with their staff.
Changing the structure and perception of these jobs to make them more attractive to Singaporeans will take time.
But, even as the Ministry of Health embarks on its immediate holistic review of the systems and processes at nursing homes - in response to last week's outcry over a case of a patient's mistreatment at the Nightingale Nursing Home - the greater manpower challenge to the sector in the long run has to be addressed too.
The process must begin now in preparation for the future expansion of the elderly population. Today, one out of 12 Singaporean residents is at least 65 years old - by 2030, one out of every five will be a senior citizen.
The Government has done a commendable job preparing for this "silver tsunami" by building more elder care infrastructure, creating the Agency for Integrated Care and establishing the Community Silver Trust. They have also begun to invest more in the training of local nurses and healthcare support staff.
But there is still a significant amount to do if we want to better develop our local, long-term care workforce.
Therese Leung is an associate fellow at the Singapore Institute of International Affairs and a senior research fellow at the Centre for Health Policy & Management (CHP&M) at NUS. Sumytra Menon is an instructor at the Faculty of Law and adjunct senior research fellow at the CHP&M.
.
M
Mdm Tang
Guest
.
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Staff morale not in the pink of health at some nursing homes
By Ng Jing Yng, TODAY | Posted: 14 June 2011 0634 hrs
SINGAPORE: As the Ministry of Health gets set to undertake a review of the nursing home system, operators here have another task on their hands: Raising staff morale, in the wake of the patient abuse case at Nightingale Nursing Home.
For instance, Peacehaven Nursing Home executive director Low Mui Lang told MediaCorp the recent episode has inevitably cast a negative light on nursing home staff, with even those who perform well feeling discouraged.
Similarly, Dr Belinda Wee, co-director at private nursing home Good Shepherd Loft, said the welfare of caregivers has often been forgotten and maintaining their well-being could prevent patient abuse. The nursing home holds weekly meetings for staff to voice issues, even as there are constant reminders for them to provide good patient care.
With the sector under the spotlight, nursing homes are also ensuring that communication channels with family members of patients remain open.
A spokesperson for Ren Ci Hospital said: "We've actively engaged our patients' families and conducted surveys on a regular basis to obtain feedback on the service quality of our healthcare staff."
So far, operators MediaCorp spoke to have not reported a spike in feedback but Mr Lawrence Ang, voluntary chairman of Ju Eng Home for Senior Citizens, noted that some patients or family members could take this chance to cast aspersions.
He noted that running at full capacity - which many homes by voluntary welfare organisations are - creates stress for staff as they spread themselves thin. Some patients can also be difficult, especially those who shout vulgarities and even molest nurses, he added.
Several members of the public have called the MediaCorp News Hotline with claims of poor treatment.
One caller, an administrator who wanted to be known only as Mr Chan and whose grandmother stays in a private nursing home, believes that patient abuse is a common occurrence.
"The recent incident at Nightingale was unfortunate but at least it finally prompted the authorities to do something about it," said the 55-year-old.
The Ministry of Health receives 12 to 15 complaints and feedback each year, mostly about poor customer service, rude staff or unsatisfactory care.
Apart from the review, other steps have been taken in recent years for the sector and the Government had announced plans to boost manpower and resources, including the building of six new homes by 2013.
Meanwhile, the Agency for Integrated Care said on Monday that it has been partnering service providers to enhance the capabilities of nursing home staff and has rolled out a shared procurement programme to help homes improve their efficiency.
Its spokesperson told MediaCorp that more care options such as home care are being expanded so that patients are admitted to nursing homes only as a last resort. - TODAY
.
Staff morale not in the pink of health at some nursing homes
By Ng Jing Yng, TODAY | Posted: 14 June 2011 0634 hrs
SINGAPORE: As the Ministry of Health gets set to undertake a review of the nursing home system, operators here have another task on their hands: Raising staff morale, in the wake of the patient abuse case at Nightingale Nursing Home.
For instance, Peacehaven Nursing Home executive director Low Mui Lang told MediaCorp the recent episode has inevitably cast a negative light on nursing home staff, with even those who perform well feeling discouraged.
Similarly, Dr Belinda Wee, co-director at private nursing home Good Shepherd Loft, said the welfare of caregivers has often been forgotten and maintaining their well-being could prevent patient abuse. The nursing home holds weekly meetings for staff to voice issues, even as there are constant reminders for them to provide good patient care.
With the sector under the spotlight, nursing homes are also ensuring that communication channels with family members of patients remain open.
A spokesperson for Ren Ci Hospital said: "We've actively engaged our patients' families and conducted surveys on a regular basis to obtain feedback on the service quality of our healthcare staff."
So far, operators MediaCorp spoke to have not reported a spike in feedback but Mr Lawrence Ang, voluntary chairman of Ju Eng Home for Senior Citizens, noted that some patients or family members could take this chance to cast aspersions.
He noted that running at full capacity - which many homes by voluntary welfare organisations are - creates stress for staff as they spread themselves thin. Some patients can also be difficult, especially those who shout vulgarities and even molest nurses, he added.
Several members of the public have called the MediaCorp News Hotline with claims of poor treatment.
One caller, an administrator who wanted to be known only as Mr Chan and whose grandmother stays in a private nursing home, believes that patient abuse is a common occurrence.
"The recent incident at Nightingale was unfortunate but at least it finally prompted the authorities to do something about it," said the 55-year-old.
The Ministry of Health receives 12 to 15 complaints and feedback each year, mostly about poor customer service, rude staff or unsatisfactory care.
Apart from the review, other steps have been taken in recent years for the sector and the Government had announced plans to boost manpower and resources, including the building of six new homes by 2013.
Meanwhile, the Agency for Integrated Care said on Monday that it has been partnering service providers to enhance the capabilities of nursing home staff and has rolled out a shared procurement programme to help homes improve their efficiency.
Its spokesperson told MediaCorp that more care options such as home care are being expanded so that patients are admitted to nursing homes only as a last resort. - TODAY
Some companies have employee evaluations twice a year. Everyone will then know where they stand, their targets, their weaknesses.
MOH should make public the homes that have a good record, so that no one gets discouraged & the public knows which are the better homes.
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