HSK visited Completion Products, a local SME.
11 hrs·
When the pandemic hit, Perumal Sathishbabu (known to his friends as Babu) felt the impact at Completion Products (CP), a local SME where he works as an Assistant Production Manager. The disruptions caused a shortage of materials and manpower, which hindered their ability to meet growing demand for their products.
Babu’s company took the opportunity to digitalise, transform workflows and processes, and even revamp its human capital strategy. As a result, CP was able to decrease cost by 30%, reduce lead time by 30 to 40%, and increase quality and customer satisfaction.
All this was part of CP’s participation in the Industry 4.0 Human Capital Initiative programme. The programme equips companies with people management and job redesign skills required for successful Industry 4.0 transformation. It was not an easy journey, but the efforts had been rewarding.
I was inspired to hear Babu’s story during my visit to CP last week. Today, Babu and the CP team continue to make use of real time data to optimise production. At a personal level, Babu is glad that he was given the opportunity to upskill. This shared journey has also brought him and his colleagues closer together.
Well done,
Singapore Business Federation for spearheading the IHCI programme. CP is among other 90 companies who have benefited from the initiative. CP has found it so helpful that they have gone on to champion other companies to come on board IHCI too.