One primary issue is that it is an
opt-in system for charities to be subjected to whistle-blowing. Therefore, do you think CHC and the less than honest charities will rush to register for this service?
Till this quirky requirement is resolved, one can still attempt to whistle blow rouge charities by sending an anonymous
email to SSC ([email protected], [email protected], [email protected]) AND Commissioner of Charities (LOW Puk Yeong) at [email protected]
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http://www.channelnewsasia.com/stories/singaporelocalnews/view/1221231/1/.html
SINGAPORE: A new and independent
whistle-blowing initiative has been introduced
for charities to strengthen their governance.
Shared Services for Charities (SSC), a not-for-profit charitable organisation, will now be offering professional help for charities to set up their own ethics hotline.
SSC said it recognises the need for charities -- especially the smaller ones -- to have an efficient and cost-effective mechanism to report misconducts.
An independent hotline operated by a third party will also give individuals more assurance to report misconducts without fear of being identified.
SSC's executive director, Lilian Tay, said: "Staff and stakeholders of the charities who sign up with us are able to call in and lodge their complaints or suspicions of misconduct, or issues of concerns with the way the organisation is run.
"We provide this independent channel, and we gather the information and on a very confidential basis, we will feedback this information to the board of directors or the audit committee to manage that and to handle further."
The ethics hotline will see SSC providing different reporting channels for stakeholders' use.
These include a dedicated hotline manned by SSC trained staff to receive calls, and a mailing address to receive reports.
Tip-offs of possible misconduct will be kept strictly confidential.
The public can call a dedicated hotline or send an email, which would be managed by SSC staff.
SSC will then report the matter to the charity in question to carry out its own investigations. Charities will ultimately have to decide if the matter warrants the involvement of authorities.
SSC announced the new initiative on Tuesday as it signed a memorandum of understanding (MOU) with sponsors, such as Singapore Exchange, and partners, such as leading accounting firms KPMG and PricewaterhouseCoopers.
The MOU aims to bring better governance to charities through professional services.
Authorities have welcomed the move.
Acting Minister for Comunity Development, Youth and Sports, Mr Chan Chun Sing, said: "We welcome all these additional channels for people to give feedback on governance systems and standards with the respective organisations.
"Of course, all these will be confidential and any information we obtain, we will work with the organisation to see how we can help these organisations overcome some of the challenges that they may be facing."
The whistle-blowing service however, is not free.
Charities will have to pay a one-time fee of S$500 and monthly fees of between S$150 and S$200 for a two-year service.
The SSC said the rates are cheaper than out-sourcing such whistle-blowing services commercially, where charities can be charged between S$5,000 and S$10,000 for an initial set-up, plus a monthly charge of S$1,000 to S$3,000.
Since 2008, SSC has tapped on the expertise and professional resources of such partners to help charities raise their governance standards and transparency. It has extended its services to more than 50 charities, and is looking to double that number within a year.