hehehe. on the way to old office to interview a computer/it staff. kns, i also don't know what to ask during interview cos' me is 'computer know me, i don't know computer'. we need one computer guy cos' getting more expensive to engage a computer company to service our pcs, network and printers. so might as well hire a full time one.
Bro chon
The questions to ask depends on what job he want to do:
Typical small company IT guy you need a jack of all trades, i.e.
1. Desktop/PC/end-user support
a) Can troubleshoot routine PC/printer/LAN connectivity issues
- ask for his desktop software certs or experience - Microsoft certs, Windows 7, XP, Vista desktop experience (depends on what your office uses)
- can ask him to look at your current office PCs/desktop environment and give recommendations as a "practical test".
b) Knows basic networking
- ask for networking - either CISCO certificates or experience
- how to set up/trouble-shoot/maintain wireless/router, hub, apply for relevant ISP connectivity
c) Knows basic Microsoft Office - to help your admin staff with MS Word, Excel, Powerpoint or Access (usually Word/Excel/Powerpoint is required)
- ask for any cert in Microsoft Office apps
- ask if he knows where to search for solutions if users give him problem he dunno how to solve
d) Knows basic personal anti-virus/firewall installation, maintenance
e) Know how to manage simple office intranet/shared folder (for common working documents to be shared within office)
e) Know how to maintain your email server (if in-house) or if you subscribe for those USD 10-20 a year domain plus free webhosting/email services
f) Know how to backup office server/shared folder regularly for archival
Other skills depends on what's the focus.
Hope this helps :-)
