KNN, this LJ Kia had too much education and with some achievements in his career, decides to swing his Tua LP. Notice his style of writing is somewhat purposely aligned to his inner ego by throwing seemingly cheem terms irrelevant to his complain like "10 key attributes of the business excellence framework", "Customer-centric excellence" & " Business Times on my Desk" etc.... Using one's backside to think also can tell he wants to let people know he is some big shot in business world and whatever he says is justified no matter what.
Inside his shit-filled brain, he is an empty vessel who does not know what is right and wrong. The waitress in simple english already told him it was the boss decision, and this CB Kia still wanted to ask boss come over to talk. It shows his open arrogance and defiance to challaege the boss head on. The boss is right. Since the CB Kia did not want to play by house rules, the boss just dun do his business. Simple as that. He is attacking the boss attitude as if the Boss were to be soft enough to sweet talk him, he may consider asking his kid to stop. Wrong!!! A man with such character will never take NO for an answer no matter how soft the boss stroke his balls to pacify him. This complain email will still come out, maybe with a slightly different reasoning like inflexible and non-customer oriented attitude. If the kid's life is in danger for not eating chicken rice at that crucial moment, I think the boss would be willing to bend the rules. But this Shit brain just wants to be exception. There are many things to learn in life, both good and bad. But this CB Kia learns the Chao Ang Moh Style of making Asians bend rules for them. Really waste money to publish his complaints.