Just to add to the good points you'd made. Sadly there is still a substantial number of people out there (including this forum host) who would love to compare to what's happening in our countries. This latest MRT incident is a case in point. They cited that elsewhere in this world trains are being disrupted all the time. It's such a mindset that has lured PAP into complacency, because whatever happens, there are people who would protect them by saying we are indeed very fortunate already, just look at what's happening in this or that country. The problems we faced must be looked at in our context. Never mind what's happening elsewhere, it has no relevance. To illustrate how ridiculous such a comparison can be, say the mobile phone network has been down for 5 hours, disrupting businesses and social contacts throughout the island, someone will be quick enough to say we already very blessed to have a mobile phone network to start with because in many countries, people have to walk for miles to get to a public phone booth!!!
In any case, the latest MRT incidents is not just about train services being disrupted. If it was just that, commuters would not have complain so much. It was the way SMRT and LTA handled the situation, particularly when it was close to an emergency scenario with people trapped in the dark and without ventilation. Those who cited the frequencies of train disruption in other countries did not tell us how their rail operator and transport authorities handled and managed the situations over there, didn't they?
