Forum: New options for booking ride-hailing services do not serve parents well
Dec 09, 2024
I refer to the article “
Ride-hailing passengers can now request child seats, extra boot space for wheelchairs” (Dec 4).
As my wife and I are safety-conscious, we take pains to install car seats for our children (a two-year-old and a three-month-old) as much as possible in taxis and private-hire vehicles (PHVs).
This normally takes about five to 10 minutes before each trip, but we have decided to do this even at the risk of being charged the waiting time.
I do not intend to use any of the so-called new services because they do not serve parents at all. There are numerous reasons.
First, they are all more expensive. It beggars belief that the ride-hailing options have chosen to charge more for providing a booster seat for a child. Only toddlers and older children are catered for and infants are not. For a simple 10km ride, one can expect to pay $2 more.
Second, they are not always available. One has to endure longer booking times.
We have sought to travel with our own car seats because the booking time is a big issue.
Third, safety. Research has shown that rear-facing seats are far safer for toddlers. A simple booster seat is not the way to go.
The law is also complicated. Taxis are allowed to ferry children without a car seat but PHVs are not allowed to.
It is legally possible for a taxi to take six children. Yet there are no taxis with six seat belts. One wonders how this legal option can play out in reality.
PHV drivers have long complained about this imbalance. With more PHVs than taxis now, it is time to relook this.
Overall, since I became a parent, I have found the public transport experience for those with children disappointing.
I sympathise with those who argue that there should be a separate certificate of entitlement category for people with young children or family members with a disability.
Tan Yee Kiat