I have taken the shuttle buses several times entering Malaysia taking my wife and baby in a stroller with me. Every time, we pass by the X-ray scanner in the Malaysian customs, my baby is sitting in the stroller and the officers there say there is no need to put troller and other things to scan because I am with my wife and my baby and let us pass so easily and smoothly. But when I enter the SG customs, they will ask me to put everything to scan and take my baby who is sitting in a stroller away and ask us to fold the baby stroller and put it inside the X-ray scanner.
for everyone in JB commuting this is what I do - usually they are very polite when I smile at them they reciprocate but there is this older man who has a perpetual sour face. there was this time where he was trying to make life difficult. i didn't say much but in a stern voice I demanded his staff number and name to be written down. scared him off, he was like almost pleading with me asking am I going to complain him... After I left in a huff, I cooled down and decided against it but it is good to have these personnels details written down so that you can bring a case against them when they go too overboard.
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