HAs anyone in HH encountered defect being rejected by developer ? I reported a chipped WC . It is just two very minor chipped off on the side which was spotted by my spouse while celaning it. Make a report more than 1 month and they have not come back to me. Asked me to be present to inspect but I told them I already pasted stickers pointing out the spots. After a few more days , they came back and informed me that it is my renovation fault, so it is rejected. I know that could not be true as no renovation were done in that toilet till now. I guess it must be a hassle to change a WC for a minor chipped side. Would like to hear from anyone else has similiar experience.
Ok, there are at least 6 SG guys who have multiple properties in HH that i know of. Some of them had defect problems and asked me for help. I also encountered defects but 99% was always fixed within 2 weeks. Recently however, they did not do one of mine .
To cut a long story short, there was a pretty bad guy who has since been transferred out. Another bad egg(this junior one was worse) was asked to go. The replacements for the original guys at the township just simply cannot make it.
One thing here is that you should have been there though when they came onsite to inspect, that way you could refute any such nonsense directly. I must say they are much better than most developers though, there are many who won't even come to check on the defects.
I suggest you raise this defect again and pester them since its affecting you. They do care(new team), i guess its because a lot of guys are suddenly buying and/or then moving in within the last few months. I understand some people are bothering them with very superficial/little things so its bogging things down quite a bit but at least now things are moving.
If they won't take your case, i can refer you folks who will help you. Show them all the receipts from your contractor for work done which does not affect the toilet. Take photos if necessary.
From the next 2 weeks onwards though with the new replacement who is much better, you should see a much faster response.
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