For consumer rights, you can go through Ministry of Domestic Trade, Co-Operatives and Consumerism (KPDNKK) or if you encountered any online content related to issues you face, you can reach out to the complaints platforms by MCMC
You can lodge complaints to MCMC’s Consumer Complaints Bureau by providing detailed information and supporting documents about the reported content. A copy of emails/letters sent to the website owner/moderator/administrator or other enforcement agencies should also be included.
You can lodge complaints to us through
http://aduan.skmm.gov.my/ or any complaint channel provided by MCMC. We will investigate the complaint and assist you to solve issues that you face.