Bro, so far have u heard of intended purchasers managed to bargain n add e additional clause?
I feel that legal advice should be critical at this stage given the first time experience. There should be a need for the Management to acknowledge the incident and seek rectification in the event of a repeat incident. We are not at the S&P stage but most of the time, buyers at the signing of option point are not aware of their legal rights. I think we don't sign any form of agreement when we purchased something in HH 2 years ago. If my memory serves me right. Just hand in the cash.