Posted on 26 Sep 2009
Discrimination by F&B joint: Valet parking only if your car is classy and expensive
STOMPer Non-exotic car owner was shocked when he found out that priority is given to owners of exotic cars at the valet parking of KPO, an F & B outlet along Killiney Road.
In an email to STOMP today (Sept 26), the STOMPer says:
“I am writing in to give feedback on my recent experience with the valet parking services at a new F& B outlet, KPO, located along Killiney Road, which is managed by the Balaclava group.
“On Sept 22, I went to KPO with a group of friends for our usual gathering. It was our second foray to the joint and my friends decided to park their cars with the valet services for convenience sake.
“The valet proceeded to take over my friends' vehicles; a Toyota Estima and two other continental cars respectively and parked them in three allocated lots.
“As we were seated near the bar counter, we could clearly see our cars which were parked outside.
“We were surprised to see that time and time again, the valet drove my friend's Toyota Estima out of the valet carpark to give way to other vehicles which had just arrived to use their valet services.
“We were further appalled when the valet drove the Toyota Estima around the Killiney area several times. It returned only to be parked at the side. The lot which the Toyota Estima was previously parked was given to a Porsche.
“After a few joy riding by the valet supervisor, we could not bear the sight any longer and confronted the Club Manager, Mr Chris Sim to ask him what was going on.
“Imagine our shock when Mr Sim told us bluntly, ‘Sorry Sir, it is the management's policy that priority for valet parking to be given to exotic cars.’ When we asked whether there is a difference in valet fees between exotic cars and non-exotic cars, Mr Sim replied, ‘There is no difference. All have to pay $10.’ Again, we were in shock and left dumbfounded.
“To add fuel to fire, another valet took over the wheels of the Toyota Estima and went for another round of joy riding during our conversation with the Club Manager. God knows how much fuel was burnt from my friend's vehicle during the joy rides.
“Enough was enough and we decided to end the night. We paid the bill (without tips) and left immediately.
“In this world, I have heard about priority given to first come, first serve customers or customers who are willing to pay more for premium services, but I have never heard of priority given to exotic cars for valet parking!”
"In any case, the "Management" of KPO had succeeded in belittling owners of non-exotic cars. I will not be returning to KPO again unless I am driving a Lamborghini."
Click on thumbnails for larger image
Discrimination by F&B joint: Valet parking only if your car is classy and expensive
STOMPer Non-exotic car owner was shocked when he found out that priority is given to owners of exotic cars at the valet parking of KPO, an F & B outlet along Killiney Road.
In an email to STOMP today (Sept 26), the STOMPer says:
“I am writing in to give feedback on my recent experience with the valet parking services at a new F& B outlet, KPO, located along Killiney Road, which is managed by the Balaclava group.
“On Sept 22, I went to KPO with a group of friends for our usual gathering. It was our second foray to the joint and my friends decided to park their cars with the valet services for convenience sake.
“The valet proceeded to take over my friends' vehicles; a Toyota Estima and two other continental cars respectively and parked them in three allocated lots.
“As we were seated near the bar counter, we could clearly see our cars which were parked outside.
“We were surprised to see that time and time again, the valet drove my friend's Toyota Estima out of the valet carpark to give way to other vehicles which had just arrived to use their valet services.
“We were further appalled when the valet drove the Toyota Estima around the Killiney area several times. It returned only to be parked at the side. The lot which the Toyota Estima was previously parked was given to a Porsche.
“After a few joy riding by the valet supervisor, we could not bear the sight any longer and confronted the Club Manager, Mr Chris Sim to ask him what was going on.
“Imagine our shock when Mr Sim told us bluntly, ‘Sorry Sir, it is the management's policy that priority for valet parking to be given to exotic cars.’ When we asked whether there is a difference in valet fees between exotic cars and non-exotic cars, Mr Sim replied, ‘There is no difference. All have to pay $10.’ Again, we were in shock and left dumbfounded.
“To add fuel to fire, another valet took over the wheels of the Toyota Estima and went for another round of joy riding during our conversation with the Club Manager. God knows how much fuel was burnt from my friend's vehicle during the joy rides.
“Enough was enough and we decided to end the night. We paid the bill (without tips) and left immediately.
“In this world, I have heard about priority given to first come, first serve customers or customers who are willing to pay more for premium services, but I have never heard of priority given to exotic cars for valet parking!”
"In any case, the "Management" of KPO had succeeded in belittling owners of non-exotic cars. I will not be returning to KPO again unless I am driving a Lamborghini."
Click on thumbnails for larger image
