A salesperson from a shop selling beauty aesthetic products in JEM shopping centre has been accused of forcing an 18-year-old male teenager who has dyslexia to purchase S$426.80 worth of beauty products he did not need.
Approached by salesperson
This incident was brought to light via a lengthy Facebook post by Norhayati Eb-Rahem.
She wrote that her friend, who she claims is a “harmless, dyslexic” 18-year-old boy, was walking around JEM, the shopping mall located in Jurong East.
The teen was heading towards a shoe store when he was allegedly stopped by a sales consultant from Premier Dead Sea, a beauty company selling cosmetic and skincare products.
The consultant then attempted to get the teen to try beauty products by the company.
Allegedly pressured to buy beauty products despite refusing
The post described that even after he declined the offer, the consultant continued to persuade the teen, even leading him to a counter to try the products.
At this point, the teen had already made several attempts to leave in vain.
The consultant continued to insist on having him purchase a facial cleanser gel.
Thinking that he would be allowed to leave after agreeing to the sales consultant’s demands, the teen reluctantly agreed.
Allegedly made to disclosed bank account details
The post also alleged that the teen was made to disclose how much he had in his bank account, and claimed that the consultant pressured the teen into making an additional purchase of a serum and a face mask before he was allowed to leave.
Mother found out
The mother of the teen apparently only found out after he called her after running into issues attempting to purchase his shoes.
The post said that due to his dyslexia, the teen was unable to understand why he did not have enough to buy the shoes after spending all the money in his account on the beauty products.
More at https://mothership.sg/2019/07/dyslexic-boy-buy-beauty-products-jem/