I travel often to Australia and have been to Japan.
Earlier this year, I visited Perth and went to a fruit Orchard. It was peach season. The lady owner was very kind. She asked me when I intended to eat the fruits. I told her that I wanted to bring them back to Singapore. She brought some freshly picked peaches for me to choose. When she was packing the peaches, she advised me to change two peaches as they have two small black spots and replaced them with two better ones for me. I was thankful. This is excellence. This shows that Australians are up there
I went to Japan and saw the excellent service of Japanese supermarkets. the Japanese consumer will just pick any food pack on the shelf, knowing that the supermarket will not give them bad products. This shows supermarket service excellence.
In contrast, I went to NTUC Best at marine parade recently. I bought a pack of five pears. When I opened the pack at home, I saw that one pear was badly dented and damaged. It was creatively packed so that the dented part was hidden. This spoke badly of NTUC. Why does it deem proper to hide and lie abt a damaged pear?
This is the problem with Singapore. When the govt sees it proper not to speak the truth but tells well concealed lies, GLCs and TLCs follow the govt.
Singaporeans and visitors experience these small lies everyday and it does not look good on Singapore. When is the govt going to lead by example and stop bad practices?
No amount of talk about graciousness by Singapore Kindness Movement will work as long as govt and people in authority dont walk their talk
Earlier this year, I visited Perth and went to a fruit Orchard. It was peach season. The lady owner was very kind. She asked me when I intended to eat the fruits. I told her that I wanted to bring them back to Singapore. She brought some freshly picked peaches for me to choose. When she was packing the peaches, she advised me to change two peaches as they have two small black spots and replaced them with two better ones for me. I was thankful. This is excellence. This shows that Australians are up there
I went to Japan and saw the excellent service of Japanese supermarkets. the Japanese consumer will just pick any food pack on the shelf, knowing that the supermarket will not give them bad products. This shows supermarket service excellence.
In contrast, I went to NTUC Best at marine parade recently. I bought a pack of five pears. When I opened the pack at home, I saw that one pear was badly dented and damaged. It was creatively packed so that the dented part was hidden. This spoke badly of NTUC. Why does it deem proper to hide and lie abt a damaged pear?
This is the problem with Singapore. When the govt sees it proper not to speak the truth but tells well concealed lies, GLCs and TLCs follow the govt.
Singaporeans and visitors experience these small lies everyday and it does not look good on Singapore. When is the govt going to lead by example and stop bad practices?
No amount of talk about graciousness by Singapore Kindness Movement will work as long as govt and people in authority dont walk their talk
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