Bro, he learned his stuff from Taiwan leh.
Singapore (Syndacast), December 24 2009 -- DBS Dialogues, a website supported by DBS Bank, provides essential, timely advice from successful business leaders to help entrepreneurs in Singapore and across Asia. George Quek, founder of BreadTalk and other well-known restaurant ventures such as Food Republic, Toast Box and Din Tai Fung, shared his experiences and insights on how to take businesses to the next level.
While studying in Taiwan, George entered the food and beverage industry with limited know-how and learnt how to build up a business the hard way. Today, George is opening new BreadTalk outlets almost every day in Bahrain, Turkey, Jordan, Saudi Arabia and other cities in China.
The secret to BreadTalk's success? "We have always been hardworking," George says. "For an enterprise to grow big, you need a strong and committed team. No other factors are more crucial than this."
“I've had DBS as a business partner since 1997. After I started my first BreadTalk shop in China in 2003, we needed to build a factory to support the business. It was hard as the investment was huge. But DBS came in as the first bank to support my new venture in China. We've never looked back since.”
Having a reliable team of employees and partners is also crucial to the company's rapid expansion. As a leader, George needs to be able to empower his managers to drive decisions themselves. "You can't just send someone overseas without empowering them. The market in China, for example, is so much bigger than Singapore's, so the manager that we send there has to be empowered to deal with that kind of scale."