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[Sg] - Tampines Kopitiam Customer Accidentally Transfers S$4.4K Via PayNow For S$44 Order, Requests Refund

UltimaOnline

Alfrescian (InfP)
Generous Asset

Customer Requests Refund From Tampines Kopitiam Stall After Wrong Payment​

Despite the convenience they bring, online payment methods come with risks too, as a kopitiam stall owner in Tampines recently learnt.

A customer apparently paid upwards of S$4,000 for an order that amounted to S$44 via PayNow.

Shocked by the amount, the stallholder had to check her phone multiple times to be sure she wasn’t seeing things.

Customer pays Tampines kopitiam stall S$4,450 by mistake​

According to Shin Min Daily News, the incident happened at 6.36am on Thursday (6 Apr) at a coffee shop or kopitiam at Block 201 Tampines Street 21.


Stallholders Mr Chen and his wife Madam Zhang (names transliterated from Mandarin) had only recently opened their stall about a month ago. Little did they expect such an incident to happen.

On that fateful morning, a woman who appeared to be in her 40s came and bought several orders of porridge and green bean soup which amounted to S$44.50.


She made payment via PayNow and swiftly left.

Madam Zhang, who was manning the stall alone at the time, only checked her phone properly a while later to confirm the transaction.


Madam Zhang reportedly wanted to locate the customer promptly but was unable to as there was nobody else to look after the stall.

Returns 2 hours later for refund​

Thankfully, the customer must have realised her mistake. Shin Min later reported that she returned two hours after the incident to request a refund.

mustsharenews.com

Tampines Kopitiam Customer Accidentally Transfers S$4.4K Via PayNow For S$44 Order, Requests Refund​


https://mustsharenews.com/tampines-kopitiam-paynow/
 
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