I don't have to wait. The teller is always free. I am referring to the branch at Hong Leong Bldg.
The branch in Angmo Kio is ok, if I have to wait there's usually only 2 or 3 people in front of me.
Even at the Toa Payoh branch theres always seats available. At every branch there are those ATM machines which accept cash payments. You also find a machine downtown at Lucky Plaza. There hardly anyone using these ATMs