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While hawkers are happy that the upgraded Bukit Merah View cooked-food centre has drawn more customers since it reopened on March 1, they are upset that the tables are not being cleared fast enough.
The situation has arisen because of a shortage of cleaners. Seven days ago, the cleaning contractor lost half its workers.
Ms Mala Subramaimam, the contractor's operations manager, said the reasons given by those who quit were illness and inability to get along with co-workers. While she has beefed up the team to 10 cleaners now after recruitment efforts were made, she admits that she needs another three.
BACKGROUND STORY
CONTRACTOR SAYS
'It gets very busy for us. By the time the cleaners are cleaning their third table, the first table they cleaned gets dirtied again. People can't expect us to clean their tables immediately.'
Ms Mala Subramaimam, the contractor's operations manager
HAWKER SAYS
'The cleaners are very slow as they are not familiar with how to keep the plates. It's hard to clean the plates and serve customers at the same time but we have no choice.'
Mr Tong Ai Lan, who owns a mixed rice stall
MANAGEMENT SAYS
'It's a very demanding job especially during peak hours. Cleaners tend to leave after a while, unless the hawker centre has moderate business and the job is not so tiring.'
Mr Anthony Teo, secretary of Bukit Merah View Merchants and Hawkers Committee, noting that there has been a 20 per cent increase in customer traffic
She said it is hard to find workers because of the long hours, with some shifts lasting 12 hours. The cleaners are paid hourly and can earn up to $850 a month.