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Have you encountered a "troll" online? Actor Tay Ping Hui found himself engaging in a war of words with one recently.
The incident began with an innocent tweet that the actor sent out on Dec 17 over microblog Twitter.
He called for people to request for SMRT to set a free travel day for all commuters instead of paying a fine. He also asked people to "take this viral". This was over the train disruptions on Dec 15 and Dec 17.
Much later, on Jan 2, another Twitter user with the handle SMRT Ltd (Feedback), decided to reply to Tay's message. calling him a "cheapskate".
Things would have been alright if Tay had not taken up the bait laid by the "troll".
After all, the Twitter account isn't official. It's a game of masquerade, where users who do not know better get sucked into it when they mistake it as the official account and start complaining to it.
By the way, the official Twitter account operated by SMRT goes by the handle: SMRT_Singapore.
Unfortunately Tay took the bait.
"Trolling" is a term that was coined in the 1980s by Internet users to describe people who intentionally disrupt online communities, according to a New York Times report. It's a game for these people to provoke strangers, the report said.
Tay seemed to have an idea that the account wasn't official. He replied via Twitter: "1st of all, I seriously doubt ur authenticity. 2ndly ur attempt on humour is at best...Pathetic."
Tay added: "BTW, you DO realize you just called the ENTIRE SMRT commuters cheapskate right? U so poor thing leh".
The owner behind SMRT Ltd (Feedback) shot back: "Dear Hui Ping, pathetic is when you try to make "Free Transport Day" viral. What we do know is you don't take the train."
Tay then replied, still via Twitter: "I shld just let you embarass urself, but I feel obliged to open ur tiny mind. One does not need to be in war to know its atrocities."
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