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Few willing to go extra mile
By Gabriel Chen
http://www.straitstimes.com/STI/STIMEDIA/image/20100325/work.st.jpg
It found that only 19 per cent of Singapore workers are willing to go above and beyond what is expected of them while the remaining 81 per cent show only a little or no 'discretionary effort'. -- ST PHOTO: JOYCE FANG
MOST Singapore employees are not keen to do any more work than they absolutely have to, preferring to stay within their usual productivity levels, according to a new survey.
It found that only 19 per cent of Singapore workers are willing to go above and beyond what is expected of them while the remaining 81 per cent show only a little or no 'discretionary effort'.
Discretionary effort measures an employee's willingness to exceed his or her expected level of productivity.
While there is still room for improvement, Singapore's situation is in line with that in other parts of Asia and much better than Europe's and the United States', where around 10 per cent of employees show high discretionary effort.
Asia's better showing is due to the fact that the region was less affected by the recession than the West, according to consultancy Corporate Executive Board, the US firm that conducted the survey. Its chief executive Tom Monahan said on Thursday that with less uncertainty on the employment front, employees in this part of the world expressed more confidence and were more willing to be productive.
'It was different,' said Mr Monahan who is in Singapore for business. 'With regard to the recession, the bullet grazed Singapore, but it didn't hit Singapore.'
Read the full story in Friday's edition of The Straits Times.
By Gabriel Chen
http://www.straitstimes.com/STI/STIMEDIA/image/20100325/work.st.jpg
It found that only 19 per cent of Singapore workers are willing to go above and beyond what is expected of them while the remaining 81 per cent show only a little or no 'discretionary effort'. -- ST PHOTO: JOYCE FANG
MOST Singapore employees are not keen to do any more work than they absolutely have to, preferring to stay within their usual productivity levels, according to a new survey.
It found that only 19 per cent of Singapore workers are willing to go above and beyond what is expected of them while the remaining 81 per cent show only a little or no 'discretionary effort'.
Discretionary effort measures an employee's willingness to exceed his or her expected level of productivity.
While there is still room for improvement, Singapore's situation is in line with that in other parts of Asia and much better than Europe's and the United States', where around 10 per cent of employees show high discretionary effort.
Asia's better showing is due to the fact that the region was less affected by the recession than the West, according to consultancy Corporate Executive Board, the US firm that conducted the survey. Its chief executive Tom Monahan said on Thursday that with less uncertainty on the employment front, employees in this part of the world expressed more confidence and were more willing to be productive.
'It was different,' said Mr Monahan who is in Singapore for business. 'With regard to the recession, the bullet grazed Singapore, but it didn't hit Singapore.'
Read the full story in Friday's edition of The Straits Times.
