Serious [ Singapore News ] Beware of Indian CEO Piyush Gupta : DBS Change Policy Without Informing Customers

[grandtour]

http://www.straitstimes.com/forum/letters-in-print/dbs-changed-policy-without-informing-customers

DBS changed policy without informing customers

Published
Mar 27, 2018, 5:00 am SGT


Last month, I came across a DBS Visa debit card that offered 5 per cent cashback for all payments made by Visa PayWave.

What excited me most about the terms and conditions was that no minimum spending was required for the 5 per cent cashback, so my wife and I applied for the debit card.

Recently, a friend informed me that the terms and conditions had changed and there was now a minimum spending requirement of $400.

The bank confirmed the change when I called - that there was now a minimum spending of $400 for cardholders to enjoy the 5 per cent cashback.

This sudden change in policy, without informing customers, is totally unacceptable.

Why were we not told of the changes?

If we received the card before the changes were made to the terms and conditions, shouldn't the bank honour the original terms and conditions?

Also, by implementing the $400 minimum spending, DBS may be excluding the lower-income group and serving only those who are relatively better off, financially.

Lim Tong Wah

A version of this article appeared in the print edition of The Straits Times on March 27, 2018, with the headline 'DBS changed policy without informing customers'. Print Edition | Subscribe

 

[Cottonmouth]

Typical shitskin motherfucking moves.

 

[grandtour]

Never Ever Trust A Company Run by INDIAN

 

[sweetiepie]

my uncle say KNN many tam chia ter nao sinkie apply ah apply cards spend ah spend to get cash back. he say the more you spend the more cash back. he say hahahaha KNN ter nao sinkies.

 

[mojito]

my uncle say KNN many tam chia ter nao sinkie apply ah apply cards spend ah spend to get cash back. he say the more you spend the more cash back. he say hahahaha KNN ter nao sinkies.

Cashback is like discount code for uber, got discount dun take is either stupid or too poor to qualify for cc. Which one are you? o_O

 

[red amoeba]

If he read the terms n conditions there will be a clause that states “bank reserves the right to amend the terms and conditions as and when they like. “

 

[sweetiepie]

Cashback is like discount code for uber, got discount dun take is either stupid or too poor to qualify for cc. Which one are you? o_O

my uncle say ter nao sinkie don't know the difference of spend to save and save to spend.