[Singapore] - GrabFood customer in S’pore cancels 20 packs of noodles in late-night order after all 20 packets have been prepared liao

[pachinko]

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XinYi Lim
22 hours ago
GrabFood, Please do something!!!
20x packets of Tomato Ban Mian order received around 11pm 28/12/2019.
Seems too good to be true isn’t it? Who would organise a ban mian party at this hour? As it is extremely fishy to receive such huge order, my fiancé called the customer to confirm the order. (Note: even the whole address was provided. Fake or not, we don’t know)
Upon confirmed CASH order, NO RIDER TO DELIVER.
1st rider reached stall within 2min as he have other order together. He cancelled this 20x job after that as he claimed that he can’t carry that much. 2nd rider came 10mins later but cancelled too for the same reason.
My fiancé took the extra mile to offer this customer that he will deliver the food himself at this time coz the food is already being prepare , but with condition that he needs to wait for about 20min for him to done packing and send over by his car . The customer agreed. What happened next? Yep, the drama continues. When my bf done the packing and texted the customer say he is on the way over to the customer place, the customer just claimed that it took too long & cancel order !!! (when it’s like less than 30 min wait!?)
Convenience = Low patience
3.4km distance. From food stall to destination. By car, 7minutes based on google map. How about by cycling? Prepping that 20packets needs at least 20minutes. So, isn’t it logical to think that your food needs at least 30minutes to reach you?
Yes we reported to GrabFood They said customer claimed to have double ordered, hence cancelled this. Funny part is customer claimed to have received his food too (From where? The solar eclipse aftermath is it) What the?
And guess what, typical response. “Yes we will expedite this for you & get payment team to get back to you.” How long will they take to respond? A month consider expedite? Grabfood, please do something for the merchants & riders. Everyone’s trying to make money here. Would appreciate if anyone can SERIOUSLY look into this matter else other poor merchants & riders will suffer too.
Yes it is convenient to order your supper from grabfood/food panda/deliveroo food delivery service, however, have some patience please. Food stalls are normally operated by 1-2workers at this hour. Receiving such orders may be hectic for them to manage. It doesn’t seems to be ‘big’ deal to some people but this is hard earned money. If you can’t wait that long, perhaps order fast food next time. They are ‘fast-food’ after-all.
People can queue & wait SEVERAL HOURS for BBT, A&W, HDL etc yet they don’t have the patience to wait for hawker food. How ironic.
What a day to remember before closing 2019.

https://mothership.sg/2019/12/order-food-cancelled/

LET OTHER PEOPLEKNOW ABOUT THIS UNREASONABLE “CUSTOMER” SO THAT OTHER HAWKERS WILL NOT SUFFER THE SAME FATE , WHAT AND WHERE IS HIS ADDRESS.?

 

[Rogue Trader]

Contractor can do this to customers.work halfway disapppear.customer can do the same

This kind of chowkuan behaviour is why economies like India fail

 

[mojito]

LET OTHER PEOPLEKNOW ABOUT THIS UNREASONABLE “CUSTOMER” SO THAT OTHER HAWKERS WILL NOT SUFFER THE SAME FATE , WHAT AND WHERE IS HIS ADDRESS.?

May be not his address to begin with.

 

[syed putra]

Cannot blame customer or restaurant. Grab failed to deliver the food.

They should invest in this kind of vehicle,

Rapide 3 electric cargo scooter trundles into Paris
By Paul Ridden
October 03, 2018

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The Rapide 3 cargo scooter can roll for 105 km per charge, supports fast-charging and is capable of a top speed of 95 km/h
Gaius Auto
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Utility three-wheelers are a pretty common sight in many parts of the developing world. While many auto rickshaws or tuk-tuks are powered by two-strokes, efforts to curb pollution have seen petrol-powered vehicles replaced by natural gas and battery-electric vehicles over the last few years. Gaius Autos rolled into Paris this week to show off its electric commercial maxi scooter, dubbed the Rapide 3.

The Rapide 3 is aimed at commercial delivery applications and fleet use. The front of the vehicle has been designed to tilt into the turns at up to 42 degrees, while the rear 12-inch steel wheels stay as they are, and it can carry a maximum payload of 200 kg (440 lb) or 440 liter (16 cu ft) capacity. The electric cargo trike is 2,500 mm (98.4 in) long and 940 mm (37 in) wide, has an empty weight of just 250 kg (551 lb) and a turning circle of 2,600 mm (102.36 in).
The rider is shielded from the elements by a windscreen with wiper and anti-UV overhead canopy, while the open sides allow for easy mount and dismount. Both front and rear suspension will help smooth out the bumps, and LED lighting will sip gently at the Lithium-titanate battery pack.



The Rapide 3 can carry a maximum payload of 200 kg (440 lb) or 440 liter (16 cu ft) capacity
Gaius Auto

That 5.2 kWh battery unit offers up to 105 km (65 miles) per charge. Though this isn't much by today's standards, the system supports fast charging that can get the batteries up to 80 percent capacity in just 15 minutes, and they're rated good for 8 years of normal operation before showing signs of wear. The Rapide 3's brushless IPM electric motor should get the trike up to a top cruising speed of 95 km/h (60 mph), with 68 Nm of torque on tap too.
Stopping power comes in the shape of disk brakes with ABS and regen, and a mid-handlebar touch display shows ride info such as remaining charge, speed and drive mode. Pairing with a smartphone app allows operators to deep dive into the Rapide 3's performance data.
We're awaiting pricing and availability information.