@ginfreely , your evil twin ..
1. Ignorance. Holier-than-thou attitude
"Because it's clear you're out to cheat money"
She is not aware that drivers don't make money from passing through an ERP gantry, yet she's so confident that that is what the driver is doing and insisting she's right.
2. Irresponsible. Everything is everybody else's fault attitude
"Because you know I am a layperson and I don't know the route"
She expects every driver to know every road very well. And essentially she pushed all responsibility of her misfortune (in this case, having to pay for ERP) to the driver when she, as a person who ought to be familiar with the route, herself doesn't know the way.
3. Hypocrisy. Double standards
"You do not have the right to video me"
This said, while she herself attempted (but allegedly failed) to film the driver
4. Exaggeration. Drama queen
"He is taking me to the Toa Payoh police station, and I think that he is a very rogue and dangerous person"
Don't seem to hear any tyre skidding or any other surrounding cars horning.
5. Overcalculative.
"And I have to pay the extra cost from Toa Payoh all the way to City Hall"
This was said when she just declared herself to be in a danger situation and yet she's also equally worried about the extra cost she'll have to incur for her to get from the police station to her intended destination. Which is more important to her? Additional ~$15 cost or her safety? Clearly her priorities are off
6. Quick to accuse. Possibly due to poor upbringing.
She pretends to call someone of authority to try to frighten the driver. Person is very likely just her mom. The person on the phone uses threatening words like "going to Court", "You have no right to take her hostage" "You are causing her to lose her freedom" etc without first hearing the full story. Do note that these are all very serious charges and can get the driver into trouble.
Clearly this pig face was brought up in an over protected environment, which brings me back to point 2: Irresponsible, everything is everybody's fault.
7. Manipulative. Liar. Playing victim
"Sir can you help me.. This driver is trying to take hostage of me" in a damsel in distressed voice.
The word hostage was never used until the woman on the phone started introducing it. So who implanted the idea of hostage? The person on the phone!
8. Overbearing. The world revolves around her
"No.. no you're listening to his point of view"
Only her point of view matters.
9. Poor control of emotions.
So this is the epic part. She tries to escape. A simple flick of the door unlock lever would have unlocked the door, but she went freaky and shouted "he locked the door! he locked the door! He's taking hostage of me, unlock the door now!!" while the door opens...
10. Incoherent. Playing the race card.
When all else is lost, she throws out a very pathetic card.
So the white knights have started appearing, telling us to stop the cyber bullying. But know this, this is her character trait. She is an evil person through and through, down to the bones and have no qualms getting an innocent person into trouble just to fit her agenda. It could be any one of us, we're just lucky have the fortune of never crossing path with her.
She has made some very serious charges that should not have been taken lightly. I've categorized 10 very ugly traits, she is a textbook example of a super evil Kdrama villain, but I am pretty sure the experts can pick out even more nuances.