GLCs have problems existing outside Spore where they do not have a monopoly. SIA's behaviour is typical of a GLC, overcharging Sporeans.
I'm surprised that Sporeans are willing to pay extra for the privilege of supporting SIA. Probably the same 70% who voted for the PAP.
I'm the same, I don't bother the cabin crew with requests. However when I do make a request it is not trivial & don't expect to be ignored or given excuses.
I also have eyes & have seen the behaviour of the crew & ground staff :(
It has been easy to switch to other carriers because I don't insist on flying with the best airline
I'm happy with any airline which treats me fairly,
FYI, airlines like Jet Star has internet check-in. Also if you print the receipt that Jet Star emails you, you can use it to get your tix at the airport from one of their self-serving terminals. They even have people there to help you with self-checkins.
Yes I think you are right . Why should Sporeans pay more to support SIA? For me I just used it alot last time for my company travel and compare to those angmoh airlines the service was indeed better. But it's good to put them to test by making non trivia requests like you did and see whether they lived up to it. Everything is now dollar and cents, no such thing as loyalty that has been grinded to zero so no need to support national airline. To think that once upon a time we felt so sad when sia or rather silkair had first crash and I remember attending the memorial with my friend when we both did not know any of the victims or staff who perished in the crash.