Re: Terrible Experience with Zest Design & Construction – Beware!
I am sorry to hear your story. I also engaged Zest Design for my two new condo units. What I experienced was a totally different story. Victor is (1) very fast to respond (he is using wechat and he replies just in a few minutes for 99% of my requests), (2) listening to my requirements and tries his best to fulfill (anything he feels improper, he gives workable suggestions), (3) for the job items directly done by his own workers, the charge is very reasonable; for jobs he outsourced, he was willing to tell me how much he was charged by the sub-con (sometimes he didn't mark up), (4) when installing my aircon, I called the aircon shop to do the installation directly; when Victor spot defects left over by aircon shop workers, he offered to rectify for me free of charge.
Overall speaking, I am very satisfied with Zest Design; the only issue with them is a little bit delay (but still durable).
sorry to hear about your situation. Hope you will soon be able to find a good contractor to finish your reno.
I am sorry to hear your story. I also engaged Zest Design for my two new condo units. What I experienced was a totally different story. Victor is (1) very fast to respond (he is using wechat and he replies just in a few minutes for 99% of my requests), (2) listening to my requirements and tries his best to fulfill (anything he feels improper, he gives workable suggestions), (3) for the job items directly done by his own workers, the charge is very reasonable; for jobs he outsourced, he was willing to tell me how much he was charged by the sub-con (sometimes he didn't mark up), (4) when installing my aircon, I called the aircon shop to do the installation directly; when Victor spot defects left over by aircon shop workers, he offered to rectify for me free of charge.
Overall speaking, I am very satisfied with Zest Design; the only issue with them is a little bit delay (but still durable).