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Budget 2022 debate: Degrees with 5-year validity period among proposals by MPs​

Budget 2022 debate: Degrees with 5-year validity period and 'Permanent Growth Dividend' for citizens among proposals by MPs



Ili Nadhirah Mansor/TODAYOn the second day of debates on Budget 2022, 32 Members of Parliament from both sides of the aisle addressed the House on a broad range of issues.

BY CHARLENE GOH
Published March 2, 2022


SINGAPORE — Issuing university degrees with a validity of five years to encourage lifelong learning and giving Singaporeans a "Permanent Growth Dividend" tied to the country's economic success were among the suggestions raised by parliamentarians of the ruling People’s Action Party (PAP).
On Tuesday (March 1), the second day of the Budget debate, 32 Members of Parliament (MPs) from both sides of the aisle as well as Nominated MPs spent nearly nine hours addressing the House on a broad range of issues.
Topics raised by PAP MPs included resourcing of charities, providing relief for overworked social workers and support for gig economy workers, strengthening Singapore's energy security, helping middle-income families and workers, as well as addressing workplace grievances and mental health.
MPs from the Workers’ Party (WP) also spoke, with party chair Sylvia Lim raising concerns about Singapore’s ability to innovate due to Singapore's "tight" rules-abiding culture.

DEGREES WITH A TIME STAMP

Mr Ang Wei Neng, an MP for West Coast Group Representation Constituency (GRC), proposed what he described as a “radical idea” of putting a time stamp on the degrees conferred by Singapore's institutes of higher learning.
Graduates would have to attend courses to upgrade themselves every five years and failure to do so would result in their degrees lapsing. This means that they would not be able to claim the degree as part of their qualification if this happens.
He made this suggestion against the backdrop of rapid industry changes, he said, where skill sets and real-world experiences could trump university degrees, as he urged universities to evolve in order to stay relevant.
“These days, even without a university degree, skill sets, personal experiences and knowledge can take a person very far,” Mr Ang added.
Instead of relying on academic qualifications, there is a need for continuous and lifelong learning, and universities “need to take on this role”.
“If we are serious about continuously training and lifelong learning, we have to be radical about transformation. It may not and should not happen overnight. But, we have to start to transform our institutes of higher learning.”
 
Ang Wei Neng: "Time stamp"


 

Budget debate: Cost of making public transport free for seniors and the disabled will be significant, says Iswaran​

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The cost of such a scheme would mean a 15 to 20 per cent increase to the $2 billion in public transport subsidies. ST PHOTO: SAMUEL ANG
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Kok Yufeng
Transport Correspondent

Mar 9, 2022

SINGAPORE - A proposal by Workers' Party MP Jamus Lim to make public transport free for all seniors and people with disabilities here sparked an exchange between Transport Minister S. Iswaran and the opposition party on the cost of such a scheme and how to balance the books.
Mr Iswaran said making public transport free for seniors and people with disabilities here would mean a 15 per cent to 20 per cent increase to the $2 billion in public transport subsidies that taxpayers here are already shouldering each year.
If this cost is borne by commuters instead, adult fares would have to go up by 30 to 40 cents on average, said the minister in response to Mr Lim (Sengkang GRC) during the debate on his ministry's budget on Wednesday (March 9).
Mr Iswaran said this financial burden "is by no means insignificant", and it will only increase as the number of seniors and people with disabilities holding concession cards here rises from 975,000 now to about 1.2 million in 2030.
This is why the authorities take a different approach, which involves softening the blow of fare hikes for this group of vulnerable commuters, he said.
"When Associate Professor Jamus Lim suggests making public transport free for seniors and persons with disabilities, we understand where he is coming from, yet don't necessarily agree with where he suggests we go," Mr Iswaran added.
Prof Lim had argued that free public transport for seniors would allow those who want to keep working to do so without having to worry about transport costs, and encourage them to engage in social interactions.

He estimated that such a scheme would cost $300 million to $400 million a year, which he claimed would only be a 3 per cent to 4 per cent increase in the Transport Ministry's budget.
The ministry's estimated budget for financial year 2022/2023 is $10.9 billion.
A compromise would be to allow free rides only during off-peak hours, when there is usually spare capacity in the bus and trains here, he said.

"I wonder, instead of ferrying air, could we instead ferry the elderly and the disabled," Prof Lim later added, referencing comments made in March last year by then Transport Minister Ong Ye Kung about excess bus capacity.
He also suggested that Mr Iswaran was making a strawman argument when the minister had discussed the impact making public transport free for some would have on other commuters, as this was not what he had proposed.
Responding, Mr Iswaran pointed out that two-thirds of the Transport Ministry's total budget is for development expenditures.
"What you are proposing is a recurrent operational subsidy of $300 to $400 million. So in other words, it is on the lower base that we should be looking at," he said.

Mr Iswaran added that his ministry's operating budget has also gone up in the past two years because of Covid-19 specific measures.
"So if you discount that further, what you're actually proposing is an increase in subsidies - if I use my $2 billion reference point - of about 20 per cent. That is a significant increase," he said.
Whether to incur such an increase is a matter for debate, he said, adding: "But I think then, we should also, to be intellectually rigorous, examine where the Member and his party stand when it comes to sources of revenue."
Mr Iswaran noted that Leader of the Opposition Pritam Singh had previously made a point about how fare increases are contributing to cost of living, while the WP had also taken a "dim view" of some of the revenue sources proposed by Finance Minister Lawrence Wong.
He did not elaborate, but the WP has objected to the Government's move to raise the goods and services (GST) tax from 7 per cent to 9 per cent.
"In other words, the Workers' Party looks askance at increases in fares, and yet, we are also arguing for spending more. And where do we cut them from?" Mr Iswaran said. "We have to square the circle, and it is by no means a strawman."

Mr Singh rose to clarify that the WP had put up four alternatives to raising the GST, including higher taxes on the wealthy and raising corporate tax.
"It's not as if the money is going to come from an unknown source," Mr Singh said.
To this, Mr Iswaran said proposals that incur additional expenses cannot be made under one ministry's budget with the expectation that it will be taken care of at the macro level.
"Every year, we have to address this issue of the balance between quality service, affordability and financial sustainability and this is not going to go away," he said.
"We do need the discipline of also addressing how, within that particular ministry's budget, we are making every effort to find the appropriate balance."

On Prof Lim's suggestion to provide free rides during off-peak hours, Mr Iswaran said he would not rule it out, but noted this would change the concession fare system. He added that seniors and people with disabilities with concession cards already receive a discount of up to 55 per cent.
Mr Iswaran said the Government has always sought to keep public transport affordable, even as operating costs rise.
This is why public transport subsidies are tilted towards vulnerable commuters, he said, citing the $20 million in public transport vouchers set aside each year to help lower income households defray the cost when fare were raised in 2019 and 2021.

When fares rise, adult commuters bear more of the increase than concessionary commuter groups, the minister said. "Everyone pays a share, and those who can pay more, do so. This is a more equitable and sustainable approach, which has served us well over the years."
Looking ahead, Mr Iswaran said shifting work and travel patterns, an ageing population and volatile energy prices will affect public transport over the next decade.
Hence, it is important to have a fare formula for long-term financial sustainability, he added. A review of the current fare formula will start this year and conclude next year.
"The PTC will continue to strike the delicate balance across cost pressures faced by public transport operators, the burden on taxpayers of public transport subsidies, and fare affordability for commuters," he said.
 

Budget debate: Tan See Leng urges Leong Mun Wai to not undermine cohesiveness with data requests​

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Manpower Minister Tan See Leng (left) said NCMP Leong Mun Wai's requests for employment data differentiating between original and new citizens as well as permanent residents would create societal rifts. PHOTO: MCI
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MAR 4, 2022

SINGAPORE - Manpower Minister Tan See Leng on Friday (March 4) called on the Progress Singapore Party's Non-Constituency MP Leong Mun Wai to not hurt Singapore's cohesiveness by constantly requesting employment data that differentiates between original and new citizens as well as permanent residents (PRs).
Doing so would create societal rifts, the minister said in response to Mr Leong during the debate on the Ministry of Manpower's (MOM) budget.
"I urge Mr Leong - have a care," said Dr Tan. "Please don't undermine the cohesiveness we have painstakingly built over the years. And please ask people who share your point of view to also have a care for the rest of us."
Mr Leong had criticised what he saw as MOM's reluctance to differentiate employment data by categories of "original citizens", "new citizens" and PRs, and the decision to "lump all the figures" under one grouping of "locals".
"We do not have a clear picture of how policies have affected each category of people," he said, adding that the Progress Singapore Party (PSP) had previously disputed figures Dr Tan had provided in July last year on job creation for locals.
In a ministerial statement then, Dr Tan said the number of local professionals, managers and executives (PMEs) had grown by more than 380,000 from 2005 to 2020.
But during a September parliamentary debate on two motions on jobs and foreign talent policies, the PSP's other NCMP Hazel Poa contended that a portion of these jobs could have been due to PRs taking up citizenship and foreign workers becoming PRs.

On Friday, Mr Leong repeated this argument, saying most of the 380,000 increase was "not a real increase" as it would have been due to new citizens and PRs.
"If we truly want the foreigners to complement the Singaporean core, then MOM must ensure that Singaporean jobs are not being threatened," he said.
During his speech where he announced new policies such as a points-based framework for Employment Pass applicants, Dr Tan also addressed Mr Leong's points by using the same phrases that Finance Minister Lawrence Wong did in his Budget round-up speech on Wednesday.

"We get the sense that the persistent requests coming from him for more information are red herrings. They are distractions from the key problem at hand," said Dr Tan, who is also Second Minister for Trade and Industry.
Mr Wong had made similar comments in response to requests from the Workers' Party for revenue and expenditure projections as they debated the upcoming goods and services tax (GST) hike.
Dr Tan pointed out that in his July ministerial statement, he had already shared that the majority of local PME growth over the past decade had gone to Singaporeans born in Singapore - and had repeated this in Parliament in September.

"But Mr Leong persists in drawing these divisions, asking for statistics splitting between original citizens, new citizens and permanent residents," said Dr Tan.
"I've also alluded, at that particular point in time, that as a society, we should not constantly be drawing such lines.
"Many of our new citizens and PRs share family ties with Singaporeans, or they've studied; they've worked; they've contributed and they have also lived here for some time," he added.
"They contribute to our strengths as a society and as an economy. Singapore is an immigrant nation - and openness is one of our society's core strengths that has defined who we are."
Added Dr Tan: "Singapore is, and Singapore will always be, committed to remaining open to foreigners who complement our local workforce and who are able to add vibrancy to Singapore's economy."
 

Forum: Disclosing breakdown of employment data figures will help prevent social division​

Mar 10, 2022

I find Manpower Minister Tan See Leng's contention that the disclosure of employment data by categories of original citizens, new citizens and permanent residents would hurt social cohesiveness arguable (Leong Mun Wai urged to not draw divisions among S'poreans, March 5).
It seems a bit far-fetched to assume that residents in Singapore are not mature enough to handle such statistics and will develop ill-feelings which may lead to social division.
Mr Tan's preference to categorise these three groups as "locals" is puzzling in view of the fact that he disclosed in his ministerial statement last July, and in Parliament in September, that "the majority of local professional, management and executive (PME) growth over the past decade had gone to Singaporeans born in Singapore" (Jobs created for local PMEs outstrip rise in EPs in finance, infocomm: Tan See Leng, July 6, 2021, and Bigger rise in local PMET employment and wage growth despite foreign PMETs: Tan See Leng, Sept 14, 2021).
I would thus have expected the minister to take the opportunity to disclose the statistics to disabuse Singaporeans of the notion circulating in social media and in public discourse that most jobs had gone to new citizens and permanent residents.

Ang Ah Lay
 

2 JTC officers referred to AGC for untruths linked to wrongful clearing of Kranji woodland​

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One of two plots of forested land cleared at Kranji Road, as seen on Feb 22, 2021. PHOTO: ST FILE
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Ang Qing

Mar 11, 2022

SINGAPORE - Police investigations into the unauthorised clearing of Kranji woodland have found that two JTC officers had misrepresented facts and given inaccurate information to their superiors, Education Minister Chan Chun Sing told Parliament on Thursday (March 10).
The case has been referred to the Attorney-General's Chambers (AGC), which will decide whether to bring charges against the officers, he said.
Separately, JTC said its board of directors will convene a disciplinary panel to consider appropriate disciplinary actions against the two officers, as well as their senior supervisors if they had breached their duties.
The two JTC officers - the project manager and his immediate supervisor, a deputy director - had told their superiors that the unauthorised clearance work on 4.5 hectares of the site was discovered by the project manager on Jan 13, 2021 during his site visit.
Mr Chan said this information was conveyed to MTI and incorporated into his answers in Parliament on Feb 26, 2021 when he was then Minister for Trade and Industry.
At that time, MPs had raised questions about the unauthorised clearance, which had come to light after aerial photos of the site appeared on social media.
Mr Chan said then that the unauthorised clearance occurred between late December 2020 and Jan 13, 2021.

Investigations have since found that clearance of those areas had commenced without NParks' approval before December 2020, said Mr Chan on Thursday.
Police also found that the project manager who was in charge knew of the unauthorised clearance prior to Jan 13, 2021, he added.
"His immediate superior, the deputy director, also knew. It appears that they misrepresented the facts and gave inaccurate information to their superiors," said Mr Chan.

Investigations have established that another two plots of land, which amount to more than 2.8 hectares, had also been cleared without NParks approval, he said.
Mr Chan's February 2021 answers had stated that clearance works were suspended from Jan 13, 2021. JTC has clarified that it stopped all tree felling but had continued with other minor work like vegetation clearing, he said.
The inaccurate information conveyed to MTI by the two JTC officers meant "some of the information I presented to Parliament, based on what they had said, was therefore inaccurate", he added.

Mr Chan, who spoke near the end of Thursday's Parliament sitting, said police have just concluded their investigations and presented their conclusions to him and other ministers earlier this week.
He said that after discussions with the AGC, he was satisfied that he could update Parliament on what the police have found but emphasised that the facts presented are based on the police's view.
"First, what I have said above is based on the police view, which could well be contested in court if the matter proceeds to court. And a court could take a different view of the facts," he said.
"Second, we need to be fair to the persons who may be charged; setting out the facts here should not prejudice their fair trial."

Given the unclear situation and factual disputes, the Government first wanted to rule out any possible corruption, he said. The Corrupt Practices Investigation Bureau (CPIB) was asked to investigate, and concluded that there had been no corruption.
MTI is reviewing the investigation findings with JTC, and apart from possible court proceedings, MTI and JTC will take appropriate disciplinary measures against the individuals responsible, said Mr Chan.
In a statement on Thursday evening, MTI said it takes "a very stern and serious view of this incident" and does not condone such misconduct.
Separately, JTC chairman Tan Chong Meng said: "This is a serious incident and JTC acknowledges the lapses. JTC will remedy our shortcomings and improve our processes.
"We will tighten the execution of projects and compliance with rules, and ensure that JTC officers uphold the highest standards of integrity and governance in carrying out their duties."
The Kranji site is earmarked for industrial development. It comprised mainly unused scrubland left vacant after land occupied by the former Keretapi Tanah Melayu (KTM) railway line was returned to Singapore in 2011.
Mr Chan also corrected his statement that the contractor who cleared the sites had not been paid for the unauthorised clearing in December 2020 and January last year.
He said investigations found that some payments had been made for the unauthorised clearance of the 4.5 hectares plot of land.
He said: “Erroneous information was provided by JTC Contract and Procurement (Construction) Division, who processed the payments without realising that the payments included felling of trees in areas that had not been approved for clearance.
“There was no intent by JTC staff to mislead.”
Investigations also found that payments had been made for clearance of another plot of land, which was also cleared without approval.
Mr Chan added that if due process had been followed, approval would have been given subject to the necessary conditions being met.
“However, regardless of whether approvals would have been forthcoming, the JTC officers had a duty to give the correct information to their supervisors and MTI,” he said.
“Failure to do so is wrong, and cannot be excused.”


3 clarifications on Kranji woodland clearance​

Education Minister Chan Chun Sing on Thursday (March 10) made three key clarifications to his reply on Feb 26, 2021 to MPs’ questions about the unauthorised clearing of some forested areas in Kranji woodland.
1. On Feb 26, 2021: Then Minister for Trade and Industry, Mr Chan told Parliament that 4.5 hectares of the forested land there had been cleared between end December 2020 and Jan 13, 2021 without NParks’ approval.
The clarification: Investigations have since found that clearance of the 4.5 hectares commenced without NParks’ approval before December 2020.
Investigations suggest that two JTC officers had given inaccurate information to their JTC superiors about the time period that this erroneous clearing had taken place.
This information was then incorporated into Mr Chan’s February reply.
Investigations also found that another two plots of land, amounting to more than 2.8 hectares, had also been cleared without NParks’ approval.
2. On Feb 26, 2021: Mr Chan said unauthorised land clearing was discovered by JTC’s project manager on Jan 13, 2021 during his site visit.
All clearance works onsite were suspended immediately and remained suspended, he added.
The clarification: Investigations have since found that JTC’s project manager who was in charge, knew of the clearance before Jan 13, 2021.
His immediate superior, a deputy director, also knew.
It appears that they misrepresented the facts and gave inaccurate information to their superiors.
As for clearance works being suspended immediately from Jan 13, 2021, JTC has clarified that it stopped all tree felling but had continued with other minor work like vegetation clearing.
3. On Feb 26, 2021: Mr Chan said contractors had not been paid for the over-clearance in December 2020 and January 2021.
The clarification: Some payments had been made for the clearance, which included tree-felling.
This erroneous information that the contractors had not been paid was provided by a JTC division, which processed the payments without realising that they were for the unauthorised clearance of trees in December 2020 and January 2021.
Investigations have also found that payments were made for unauthorised clearance that took place before December 2020 involving some parts of the 4.5 hectares of forested land and another plot.
 

Forum: Residents asked to be patient until new vehicle noise standards kick in​


MAR 21, 2022

I live in a condominium close to the Pan-Island Expressway.
As the noise level was unbearable, the condo's management corporation asked the Land Transport Authority (LTA) three years ago to conduct a sound measurement. The decibel level was found to be above the permissible level.
Through our MP, residents asked the LTA to build a sound barrier for the sake of our well-being. The LTA declined the request and asked us to be patient as the sound level would go down after new vehicle noise standards are adopted from next year.
It also said it plans to repave the pavement next year to better absorb sound.
But until all that happens, what about the possible effects on residents' health? Can I turn to the LTA for help if my mental health deteriorates or I experience hearing loss?
I have been enduring the noise for many years, but it has become worse after the trees that used to act as a sound barrier were recently pruned.

Jackie Tan Siew Wei
 

Cost of enlisting women into NS, even in non-military roles, far outweighs benefits: Ng Eng Hen​

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Defence Minister Ng Eng Hen cautioned that enlisting women into NS would delay their entry into workforce. ST PHOTO: KEVIN LIM
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Kok Yufeng
Transport Correspondent
UPDATED

May 9, 2022

SINGAPORE - The societal cost of enlisting women into national service (NS), even for non-military roles, would far outweigh any benefits, said Defence Minister Ng Eng Hen on Monday (May 9).
Compulsory national service can be justified only if it serves a critical need of national security and defence, he said, adding that there are "distinct pitfalls" if conscription is implemented for any other reason, whether it is for men or women.
Responding to Ms Carrie Tan (Nee Soon GRC) and Ms Poh Li San (Sembawang GRC) in Parliament, Dr Ng cautioned that enlisting women into NS would delay their entry into the workforce, and this would have the immediate effect of accentuating a decline in the local manpower pool and a reduction of household incomes.
"Even if women are enlisted for non-military national service roles to augment our healthcare and social services, it may make manpower shortages in other industries worse," Dr Ng said.
"Over the long term, it will impose a great cost, not only on women themselves, but also their families, children and spouses, and society as a whole," he added.
"Is that cost justified to send a signal or to reverse stereotypes? From the Government's perspective, no. I think most Singaporeans would say 'no' too, from a security perspective."
During the debate on the White Paper on Singapore Women's Development in Parliament last month, Ms Tan had suggested expanding the scope of national service to include care vocations, enlisting both young men and women to these roles.

She suggested that this would help to support the community with their caregiving needs, reduce the stress of Singapore's people and workforce, and more critically, help care work be seen as a shared civic responsibility.
In her third IPS-Nathan Lecture last year, Ms Corinna Lim, executive director of the Association of Women for Action and Research (Aware), had also called for NS to be made gender neutral, and expanded beyond the traditional domains of the army, navy, air force and police.
On Monday, Dr Ng said the primary reason for enlistment into the Singapore Armed Forces (SAF) must be to train soldiers who are able to defend Singapore, and repel, if not defeat, enemies who want to invade the country.


Similarly, enlistment into the police and Singapore Civil Defence Force (SCDF) has to be based on the national need for homeland security and emergency services, he added.
"It is very far off from the proposals to conscript women to serve in roles such as caregivers and healthcare workers, or to send a signal, a powerful signal, of gender equality," he noted.
"These are inadequate justifications or reasons to mandate that someone must suspend individual liberties as a civilian, give up two years of his or her life, and if they do not, they go to jail, as our courts have sentenced NS defaulters."
Dr Ng added that proposals for women to enlist into NS are not new, and that the issue was debated as early as 1967 when conscription was introduced.
He said the Enlistment Act, passed in 1970, does not exclude women, but the Government at the time thought it would be an “extra burden” to enlist women, given the acute shortage of trainers and commanders then.
When the issue resurfaced in 1983, the assessment was that the SAF could cope with the manpower shortage, Dr Ng added.
While he acknowledged that birth rates have continued to fall, Dr Ng said the use of technology and the optimisation of resources have produced a modern SAF that is more lethal and effective despite a smaller number of soldiers.
"If Singapore is ever threatened with an existential threat by an aggressor, and there is a sudden and grave need to boost our military, I am certain that Mindef (Ministry of Defence) and the SAF will call on the government of that day to enlist not only women, but even teenagers and older men into military service... The Ukrainians did exactly this when their homeland was invaded," he added.

Dr Ng said there are currently more than 1,600 uniformed servicewomen in the SAF, making up about 8 per cent of its regulars.
Women make up 5 per cent of SAF regulars holding senior ranks of lieutenant-colonel, military expert 6, or master warrant officer and above.
Additionally, more than 500 women have also been trained and deployed in different roles as volunteers in the SAF Volunteer Corps since 2015, the minister said.
"There is currently no need for us to enlist women (into) national service," he told the House. "Women are already contributing to national building as regulars and volunteers," he added.
Ms Poh, a former helicopter pilot with the Republic of Singapore Air Force, asked if Mindef had plans to recruit more full-time servicewomen, and do more for those looking to start a family beyond flexible work arrangements.
In response, Dr Ng said the SAF’s recruitment has been fairly successful and attrition has been low, but he did not provide specific figures.
“We have stepped up our recruitment of women because the SAF wants more women to join our ranks,” Dr Ng said, citing the establishment of the SAF Women Outreach Office in July 2020 as an example.

The SAF has also set up “work near home” sites in north-east, south-west and central Singapore. “Work away from office is very much, we believe, an entrenched concept... We are going to embrace it, see how it works,” Dr Ng said.
In a Facebook post later in the day, Ms Tan said she appreciated the minister’s reply and clarified that her suggestion for women to be enlisted in roles beyond the military was not driven by a simplistic ideal of equality but to meet national caregiving needs in the face of an ageing population.
Reiterating her call for NS to be expanded to include caregiving roles, she wrote: “If national service means service to the nation, it only makes sense that we evolve it to meet the most pressing needs of our nation.”
 

S'pore hawkers raising prices by 10%, 20%, 30% & more​

Salary the same.
Belmont Lay
April 29, 2022, 12:52 PM
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https://augmayevent.eventbrite.sg/?aff=mothership

Hawker food in Singapore is set to be more expensive as hawkers resort to raising prices to cope with inflation on their end, with costs of many raw ingredients already soaring.

Ubiquitous fare that are consumed by many, especially in the heartlands, will reflect the higher prices very soon -- or already have.
And it appears it is the foods that have traditionally been priced the cheapest that caters to the budget conscious that will see the largest increase in prices.

Chwee kueh much more expensive​

According to CNA, one stall selling chwee kueh (steamed cake made mainly with flour and water) will sell four pieces of the traditional Teochew fare for 40 cents more as prices will go from S$1.20 to S$1.60 -- an increase of more than 33 per cent.
This is due to the hawker having to pay 22 per cent more for one tin of chye poh (preserved radish) as the supplier will sell it for S$158 from May 1, up from S$130 now.
The stall uses one tin a day easily.
This is on top of the price increase of basic ingredients, such as cooking oil, sugar, garlic and onions.
The hawker said it is the first time in 10 years that she is raising prices though.
At the current prices she is charging, she said she earns enough just to cover costs, which include utilities and the salaries of her two workers.

Soya bean drink up 14 to 16 per cent​


Drinks that people buy to complement their meals have also seen prices creep up.
A glass of soya bean milk at a central hawker centre now costs 80 cents, up from 70 cents -- a 14 per cent increase.
A takeaway drink in a paper cup from the same stall now costs S$1.40, up from S$1.20 -- a 16 per cent increase.
The takeaway drink is costlier as it accounts for the additional beverage in the cup and the cost of the packaging.
Each carton of 1,000 paper cups increased by S$10 to S$20, it was reported.

Chicken rice up 16 per cent​

A plate of chicken rice, the most common of common fare, was reported to cost S$3.50 now when it was S$3 just a few weeks earlier -- reflecting a 16 per cent increase.
The stall owner said the 50 cents increase is still nowhere enough to cover the increase in overall costs.
He claimed he is running the stall at a loss.

Cooking oil is from Ukraine​

The price increase across the board ranges from 10 or 20 cents for drinks to up to S$1 for food, with seafood prices going up the highest, CNA reported an association representative for F&B merchants saying.
Many stalls in Singapore use cooking oil manufactured in Ukraine, it was also revealed, with a tin now costing about S$50, double what it cost about a year ago.
 

11 Years of Noise Terror: How One Man Holds a Hougang Block Hostage​

by Zat Astha
May 23, 2022

11 Years of Noise Terror: How One Man Holds a Hougang Block Hostage


Top image: Zat/Rice Media
All names have been changed​

Faye recalls the Wednesday afternoon on 6 February 2013 when she was spat on by Shi-jie’s mother as she was walking past the unit to get home. “It was the first time I was spat on during this long dispute. Previously, apart from the noise Shi-jie inflicts, his mother would just stand by the door and hurl vulgarities at me.” Faye was 19 years old then.
Still, that would not be the only time when Shi-jie’s mother would assault Faye in this fashion. It would happen again three years later, almost to the date of the first incident, on 17 February 2016 at 10 p.m. Faye was on the way back to her university dorm when Shi-jie’s mother spat at her while she was waiting for the lift, rounding up the assault with a string of colourful expletives.
“I didn’t make a police report this time around because I was too shocked by what had happened and, having just come back from a university exchange, was in a rush to go back to school,” she wrote in a 27-page document compiled in 2016 on her mother’s behalf to the Community Disputes Resolution Tribunals (CDRT).
The evidentiary tome was submitted in support of a claim filed by Faye against her neighbour, 41-year-old Shi-jie, and his mother, who has been inflicting noise nuisance, verbal assaults, and outright harassment on Faye and her family since 2011.
It’s a story that spans over a decade from when Faye was a teenager taking her ‘O’ level exams through to her undergraduate studies at NUS, and now as a working adult at 28 years old.
The banging happens throughout the night and echoes around the estate (Video: Claire)

A predetermined, predictable schedule of banging

The intense banging Shi-jie inflicts on the block occurs every night, set to a predetermined, almost predictable schedule that lasts until the wee hours of the morning. Only when he’s away at work as an employee of the Republic of Singapore Air Force or out running errands would the neighbourhood enjoy some peace.
The brief respite lasts until 6 p.m., when he would come home, announcing his return with raucous and sporadic bursts of banging from within his 4-room Housing Development Board (HDB) flat. Faye is most affected by this because she and Shi-jie share the common wall from where the banging sounds are made.
The hammering would last throughout the evening, echoing within the estate, made up of long blocks of flats arranged in parallels, creating a natural acoustic chamber that further amplified his antics.
The banging from the corridor outside the house
Then, just as suddenly as it began, at 10 p.m. (on most days), an unnerving silence descends upon the residents of this estate as Shi-jie, a 5th Dan Aikido Sensei with Aikido Shinju-Kai Singapore, makes his way out on his white motorbike, chugging along major roads and expressways at a snail’s pace of 40km/h—sometimes slower.
When we followed him on this nightly outing to better understand the behaviour of a perennial troublemaker, we found that he would ride to Bedok and park on the pavement outside Block 529, Bedok North Street 3.
Here, he would whip out his Nintendo Switch and play games on it as he stood leaning against his motorbike, spending the entire three hours plugged into the console before riding back home. Shi-jie would reach at 1 a.m., and the banging would start all over again, sporadically but methodically throughout the night.
There’s a pattern to his banging—ten rapid successions of thuds, ending with one definitive hit that brings the etude to a close—that seldom deviates.
On weekends, the banging knows no concept of time, as Shi-jie bangs throughout the day, pausing at 7 p.m. when he would make his way out of the home. He would then come back, as always, at 1 a.m., and the banging resumes.
Rinse and repeat. Everyday.
“I’ve been hearing this for five years already.”
Mr E

The 8th floor neighbour

Curious to hear the intensity of the hammering on the weekend, I decided to visit the block one Sunday noon after being alerted by Faye that Shi-jie was home and up to his usual raucous. He had been at it since 10 a.m. she adds.
I was a few metres from the block, nearer to the multi-storey carpark, when, clear as day, I heard the unmistakable bang-bang-bang-bang-bang-bang-bang-bang-bang-bang-BANG echo around the estate. I hurriedly took the lift up to Faye’s floor to observe the goings-on inside the flat when this hammering sound was made, only to be greeted by scores of neighbours from other levels who had to take this lift due to the common lift being down for servicing.
As this was a shared corridor floor, residents had to take the lift to this floor before taking the stairs down to their respective units.
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The lift repair notice (Image: Rice Media)
At the floor of Shi-jie’s and Faye’s units, I saw neighbour after neighbour gesturing and pointing Shi-jie’s flat out to me every time the hammering started. As if to say, “This is the unit you’re looking for. It’s this one.”
Then, I saw Mr E from the 8th floor, a resident of the block for five years, dressed in blue T-shirt and shorts, appear at the end of the corridor, his ears craning to know where the noise was coming from.
I gestured to Shi-jie’s unit, which then saw us taking up station outside the flat’s bedroom, its windows half drawn, the thick and suffocating smell of chlorine wafting past our N95 masks. I’ll explain the chlorine smell later.
“I’ve been hearing this for five years already,” Mr E shared. “Every night, I hear it, and I’ve endured it throughout. But this is the first time I decided to come up.”
Through a stroke of luck, there was a delivery for the unit on that day which meant Shi-jie’s mother had to open the door to receive the parcel. That’s when Mr E took the opportunity to ask Shi-jie’s mother some pointed questions in Chinese right at her doorstep.
Mr E confronting Shi-jie’s mother about the noise
“Can you don’t make so much noise, ah?” Mr E asked, his rage rising.
“It’s not me,” Shi-jie’s mother replied, defiant.
“Everyone here says it’s you,” Mr E went on. Shi-jie’s mum ignores his allegation.
“What noise are you making? If you’re not making noise, then why I can hear the noise from your unit? I’ve been hearing for so many years, five years. I’ve had it. I know it’s coming from your unit. What the hell are you doing inside?”
Unfazed, Shi-jie’s mom retreated and closed the door, leaving Mr E with none of his questions answered. It’s not uncommon for Shi-jie to deploy his mother to fend off annoyed neighbours. Perhaps he thinks no one would talk down to an old lady.
Unsurprisingly, almost immediately after the door closes, the hammering resumes.
Until today, and even after many nights of observation of the unit at different times of the day, I still cannot ascertain what Shi-Jie is doing behind the walls.
Perhaps a clue can be gleaned from a pink-coloured plastic stool Shi-jie places at the wall where the noise is made, though there’s no concrete proof that that is what he’s persistently hitting.

The death of a patriarch

I first learned of Faye’s predicament through her TikTok account, where she keeps keen video documentation of the banging that occurs throughout the day.
Still, to catch Shi-jie in the act was difficult, especially since there’s no absolute certainty as to when the banging would occur, predictable as his schedule came across.
Strangely enough, during my first in-person interview at Faye’s house, when she showed me a trove of documentation to support her claims of police reports made and mediation sessions attended, Shi-jie deviated from his usual schedule, which meant I couldn’t hear for myself the kind of sound assault Faye faces daily. “I think today he is on off; that’s why he left the house earlier than usual,” Faye explains.
Faye has been living in this 4-room flat with her hawker parents and older brother for 16 years, having moved from an estate nearby, mere minutes away from where they currently live.
At the start, Faye and Shi-jie’s family enjoyed an amicable relationship, often greeting each other if their paths crossed at the common areas. But all that changed a few years before Shi-jie’s father passed on in 2012.
“His father was a very nice and considerate man. He always apologises on their (Shi-jie and his mom) behalf,” Faye recalls. “We will often see him sitting downstairs in the evenings. When we ask why he’s not at home, he would say his wife and son are very sensitive to noise, so he would come down to the void deck and while the night away, reading the newspaper until it was time to go back home and sleep.”
“The father also shared that Shi-jie and his mom both had mental health issues, though we can’t know if it’s true,” Faye added.

Privacy, breached

Things took a turn for the worst in 2010 when Faye was in the thick of ‘O’ level preparations. Shi-jie appeared at her doorstep one afternoon and accused Faye of playing with marbles, stomping her floor, hammering objects, and playing with the doorbell. She categorically denies this.
“In the time we lived here, we’ve never owned a doorbell. My mum thinks it’s noisy. So we’re not sure what he’s talking about. We suspect the sound came from the door chime at the 7-11 store nearby, but we can’t be sure what he heard.”
Shi-jie would also often linger outside Faye’s flat and look in. As their flat shares a common corridor with eight other units, it was something Faye and her family couldn’t control, save for installing a CCTV camera to hopefully deter Shi-jie from further invading their privacy.
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Shi-jie looking in to Faye’s room (Image: Faye)
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Shi-jie loitering outside Faye’s room shirtless (Image: Faye)
Once, on 5 March 2015, Shi-jie was caught on camera approaching the home while shirtless and without wearing shoes to reprimand Faye. Three years prior, in 2012, the CCTV also captured Shi-jie loitering outside Faye’s room, acting suspiciously.
To counter this, Faye has put up quarter-height PVC boards flushed against her room window to block any prying eyes from looking in. This proved to be especially useful during Circuit Breaker in 2020, when she worked from home and was at the mercy of Shi-jie’s harassment at all hours of the day.

A Circuit Breaker breaking point

“During the Circuit Breaker, the banging became an everyday occurrence. Before, it was just one-off hammerings, but now, it’s getting more frequent,” Faye recalls. “It’s also getting much louder. A follower of my TikTok account who lives at the opposite block managed to record the noise he’s making. That’s how loud and how brazen he’s being now.”
The allegations Shi-jie made towards Faye increased several folds too during Circuit Breaker.
“When neighbours confront him, he would tell them that my family was the one making all the ruckus, that I like to kick the shared wall and that there’s water seeping through the walls on his side—an impossibility since such a phenomenon would affect my side of the wall too.”
“Even then, Shi-jie never asked HDB to come down and check to see if it’s true. But when I found out he was making such allegations to the other neighbours, I took the initiative to ask HDB officials to come down and check to see if what he says is true. Of course, when they checked his unit to ascertain what he said, they couldn’t find anything.”
Shi-jie would also complain of toxic odours and a burning smell coming from Faye’s room. Firefighters from the Singapore Civil Defence Force had been summoned before to investigate, reacting to Shi-jie’s complaint, but they couldn’t find anything, proving, once again, his allegations baseless and without due merit.
We’ve reached out to HDB to ask, amongst other things, what HDB can do by law to compel the occupant to stop such noise nuisances and, as landlords of public housing, what is HDB’s responsibility in ensuring residents deserve to live in a home with peace and quiet?
The ministry did not reply to our queries.

A thick, suffocating odour of chlorine

Still, if there were a smell being emitted, it would be the thick blanket of chlorine that wafts through the air, coming from the room in Shi-jie’s house that is directly beside Faye’s.
The odour is strong enough to be picked up by a person wearing a mask from about 50 meters away.
During my visits, the smell would linger along the corridor if Shi-jie was home and can only be described as intensely suffocating. The odour is further exacerbated with the use of a small desktop fan angled to face Faye’s room that serves only one purpose: to diffuse the smell in the direction of her premises.
It’s an intentional act of harassment that Faye tells me HDB officials who visited her home to ascertain her concerns have acknowledged.
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One of the many emails where Faye was told to live and let live. (Image: Faye)
“Once, an HDB official sat down in my room for around half an hour, heard the banging and told me, “I don’t think there’s much annoyance caused to you”. I was fuming! I said the banging happens mostly at night. All he could say was, “Well, I can’t be here at night.”
Faye then asked him if he could smell the chlorine. He replied that he couldn’t really ‘smell well’ and asked a colleague to check if what she said was true. “The colleague eventually confirmed what I said but told me to ask the National Environment Agency (NEA) for assistance instead,” Faye shares.
“I did go to NEA, but they said there’s nothing they can do if the smell comes from inside the house. They only deal with matters happening outside the home.”
“I’ve also emailed MINDEF (Ministry of Defence) for help since I’ve seen him leaving the house while wearing the blue uniform, asking them to step in and take Shi-jie to task. But their reply to me was that they don’t get involved with private matters,” Faye explains.
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The reply after Faye sent an email to Ng Eng Han for assistance (Image: Faye)

The Community Mediation Centre sessions

As with most neighbourly disputes, the first, most approachable and immediate cause of action would be to attend a mediation session at the Community Mediation Centre (CMC). The CMC is an agency with the Ministry of Law created under section 3 of the Community Mediation Centres act with the aim of providing an informal, friendly, and efficient way to settle inter-personal social and community disputes between people.
The outcome of the first mediation session in 2012 was that Faye’s mum would agree to withdraw the complaint made against Shi-jie and decide to ‘let bygones be bygones and be good neighbours’. Still, that did little to coerce Shi-jie to stop the assault against Faye and her family. Vulgarities kept being lobbied to the family, and the verbal abuse towards Faye did not abate.
A second mediation session three years later, in April 2015, was arranged after Faye’s mum decided to file a magistrate complaint against Shi-jie. This time, an email sent to the Prime Minister’s Office requesting assistance prompted CMC to extend the invitation to mediate.
Again, a settlement agreement from that mediation was drawn up and accepted. This time around, the terms were that both parties agree not to interfere in each other’s affairs, not walk past each other’s unit unless absolutely necessary, and exercise care to ensure that there is no consistent excessive noise from their units that may disturb each other. Shi-jie would also advise his mother not to hurl any strong language against Faye or her family.
Similarly, as before, the settlement agreement had no effect on Shi-jie and his mother, who, mere weeks later, continued their daily barrage of verbal insults, expletives, and banging throughout the night.

The CDRT trial that wasn’t

“At the pre-trial conference at the Community Disputes Resolution Tribunals (CDRT), the presiding judge said there was no point for me to proceed to the official CDRT hearing because I will definitely lose due to insufficient evidence,” Faye shares, frustration mounting in her voice.
Faye decided to go the CDRT route in July 2020 on the advice of HDB and the Singapore Police Force (SPF), hoping this final legal move would put an end to her suffering.
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Image: Faye
According to the Singapore Courts website, the Community Disputes Resolution Tribunals (CDRT) hear disputes under the Community Disputes Resolution Act (CDRA) between neighbours involving acts of unreasonable interference with the enjoyment or use of places of residence. The pre-trial conference allows the parties to resolve their dispute amicably before bringing the case officially to trial.
If found guilty, the judge may grant, amongst other things, an order of injunction, damages or apology. Suppose the respondent fails to comply with the order. In that case, they may be subject to a fine not exceeding S$5,000 or to imprisonment for a term not exceeding three months or both. In the case of a continuing offence, the respondent will be imposed a further fine not exceeding S$1,000 for every day or part of a day during which the violation continues after conviction but not exceeding S$10,000 in total.
This was where Faye found herself stuck in a legal conundrum with no possible way forward. At the pre-trial conference, the judge told her that even if there is a legal exclusion order enforced, Shi-jie can still breach it, thus further dragging this issue out. The pre-trial, he says, was the best way to end things amicably.
“So I withdrew,” Faye explains, “because I know there is no progress from the pre-trial conference. The judge is also unwilling to move me to the next stage and insists that I will lose with the current evidence. When I asked him what evidence I needed, he refused to tell me citing the need for him to remain impartial.”
“I felt very disgusted when I saw Shi-Jie at the pre-trial conference at the CDRT,” Faye recalls, her face scrunched up in annoyance. “He looks like a normal person. I remember the judge saying he looks like a nice person, and I look like a nice person too.”
During the pre-trial conference, the judge asked Shi-jie what he was hitting—what was all the noise he was making. “He said sometimes there are caterpillars in the house, so he hits them. Other times he alleges that needs to shift his furniture, which is obviously a lie.”
The banging on a weekend afternoon; 0:02 and 1:16 (Video: Claire)

The 22 police reports

To date, Faye and her mother have filed 22 police reports against Shi-jie and his mother. The earliest documented was in 2011, with the latest one being filed in 2021. Many others exist, though these were not kept or adequately documented.
The police reports are crucial in the grander scheme of things as they put in clearer perspective the type of harassment Faye and her family faced for over a decade.
When asked for comments on the problems Faye is facing, a spokesperson from the Singapore Police Force declined to comment on account that “Police investigations are confidential in nature”.
Of note is a report filed on 11 June 2016 at Hougang Neighbourhood Police Post. Filed by Faye’s mother, the report stated that while she was watering her plants along her corridor, Shi-jie ‘walked behind me and purposely bumped onto my butt area’, causing her to fall forward. The report went on to say that ‘I (she) shouted at him for his behaviour, but he ignored me and left’.
“I can say that there is zero support from the government, our MP, and the grassroots leaders. It’s such a disgrace especially since I thought I’m in a reputable Town Council.”
Joel
Amongst the 22 police reports, almost half were reports made due to verbal assaults lobbied against Faye and her family. Incidents of expletives hurled and insults in Hokkien lobbied were commonplace and, in many ways, were the least of the issues. However, one can imagine the type of toll that could take if exchanged almost daily.
An instance of the type of insults the family received was laid out in another report filed on 4 July 2014. It was 10.30 a.m. and Faye had just reached home when Shi-jie’s mother shouted across the corridor, calling Faye a ‘bastard and crazy dog’ in Teochew.
Other more micro passive-aggressive gestures, many caught on CCTV, include pulling the leaves of their potted plants in broad daylight, stealing a pair of slippers, and observing the family members from behind a wall at the void deck.
They may seem inconsequential, but, as with most micro-aggressions, it gnaws at you slowly but surely until you don’t even realise the wound is inflicted.

The neighbour upstairs: Claire and Joel’s story

Upstairs, newlyweds Claire and Joel greet a colleague and me warmly and offer us a glass of water. I noticed a framed picture of two bulls on the floor upon entering. It looks completely out of place in Claire’s and Joel’s home—spartanly furnished, walls knocked down to facilitate an open floor plan, and whatever little home decorations they have, kept to a minimum.
“It’s on the advice of a Feng Shui master we consulted,” Joel explained when I asked about the bulls. “He said that the pictures will keep the noise from Shi-jie downstairs to a minimum.” Did it work, I asked. “I mean, the sound is softer now,” Joel shares as Claire nods fervently in agreement. “So, I guess, yes?”
Claire and Joel started living together in this newly purchased house in September of last year. Joel moved in first in August and was joined by Claire a month later after tying the knot.
Still, it was only in the middle of the month, on 13 September, that the couple started hearing a loud and persistent banging occurring throughout the night. In an email they shared with me addressed to their Member of Parliament (MP), Mr Darryl David, the couple “tolerated the noise for a week as we assumed it was a one-off situation.”
A week later, and realising that the knocking sound was not abating, Claire and Joel started to keep timesheet records of when the knocking noises began and when they stopped. They also sent over several video clips filmed from within their master bedroom of the sounds they heard.
The banging Claire captured from her room at 2.53am. The banging can be heard at 0:07, 0:12, and 1:25. (Video: Claire)
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“We were convinced that the noise was coming from the rooftop,” Joel says. “So we kept asking the Town Council and EMSU to send engineers down to check if the noise was due to the recent installation of solar panels. A representative even stayed in the master bedroom to observe the sound.”
After the representative acknowledged that there were knocking sounds heard from the master bedroom and the adjoining room, they sent engineers up to the rooftop again to check the lift and the water tank, but to no avail—they simply cannot verify what the noise was.
It was only after a Town Council staff spoke to residents on the 10th, 11th, and 12th floor of the block that they suspected the noise was coming from one of the units on the 11th floor.
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The shared corridor of Shi-jie’s and Faye’s unit. (Image: Rice Media)

The confrontation

It all culminated one fateful night on 30 November 2021 at 2.53 a.m. Unable to tolerate the noise nuisance anymore, Joel and a fellow resident, Alice, from the opposite block decided to go down to the unit to confront Shi-jie about the knocking noise bothering them at all times of the day and night.
“When I approached the unit, Shi-jie’s mother was at the door while Shi-jie lingered at the back. I asked both of them why they were making so much noise, but both denied doing anything.”
Shi-jie’s mother went on to tell Joel that he had no right to be here in front of their house, and neither did he have the authority to record the exchange on his mobile phone.
Worried that the tense situation would escalate, Joel brought Alice down to the void deck to discuss the issue only to be joined by Shi-jie mere minutes later.
“Shi-jie said we don’t have any evidence that he was the one making all that noise and not to talk nonsense,” Joel recounts. “I told him that we don’t need evidence and that we know it’s him. He simply brushed us aside and walked away.”

Baby plans on pause

As newlyweds, Claire and Joel are planning to have a baby, but given the current situation they’re in, they’re now seriously reconsidering that decision. “The MOP (minimum occupation period), as you know, is five years. So if we have a baby next year, then will my baby have to tolerate this noise for four years? That’s not very fair right?” Joel explains.
Claire and Joel also shared how disappointed they feel towards the Ang Mo Kio grassroots community of the estate. “I can say that there is zero support from the government, our MP, and the grassroots leaders. It’s such a disgrace especially since I thought I’m in a reputable Town Council,” Joel elaborates.
One of the MPs for Ang Mo Kio town council is Singapore’s Prime Minister, Lee Hsien Loong.
He continues, “I previously stayed in an estate run by Worker’s Party and they were incredibly responsive when it came to residents’ feedback. Within two working days they would contact us, tell us what they intend to do, and assist us the best they can throughout the whole situation. We feel heard, you know?”
“And here?” I asked. “Here, the grassroots are not supportive. At all. I don’t see them visiting the unit, visiting us to update on the next steps, or sending the residents here reminders against excessive noise. Nothing.”
RICE has reached out to Mr David and Ang Mo Kio town council for comments but they have not replied our email as of the time this article is published.
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A potential buyer looking to buy a unit at the block (Image: Rice Media)

“My life is just one huge joke.”

Something about Faye and her mom perplexes me during our interviews through Zoom, Telegram, and in-person interviews.
“How are you so positive about this whole issue?” I asked. “There’s nothing I can do, right? Faye replies in her typical jovial manner. “So might as well just be happy. After a while, I feel like my life is one huge joke.”
“It helps that I’m quite a deep sleeper although when it gets too unbearable, I will still stir in the middle of the night,” Faye admits when I ask how she can sleep through the night with the constant banging permeating through the wall. The intensity of the sound is such that it can be heard very clearly even from the multi-purpose hall at ground level, a good 90 metres away.
“I can’t even sleep in on weekends because he will be at home.”
Moving out isn’t an option for the family for now. Given the financial constraints, if they were to move, the preferred option would be to purchase a government-subsidised Build-to-order (BTO) flat. It’s a cheaper option, given the age of Faye’s parents, which means they cannot take up the maximum loan usually accorded to younger applicants.
However, since this would be the second time the family applied for a BTO unit, they would have to pay a hefty resale levy of S$107,300 (as of July 2015, when the appeal letter of waiver to HDB was sent). This amount must be paid in full and upfront before the keys can be collected.
The good news was that HDB was willing to ‘explore the possibility of allowing them to pay a lower resale levy of about S$57,900 in one cash lump sum instead’. However, this was subject to special approval because it was a significant deviation from HDB’s usual policy.
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HDB’s reply to Faye’s request for levy waiver in 2015 (Image: Faye)
The reduced resale levy, while appreciated, was of little concession to Faye and her family, especially since moving homes would also mean spending more money on renovations, however minor, to make the place liveable.

A surprise visit

Recently, on Thursday, 12 May 2022, Mr David, along with representatives from HDB and SPF, paid a visit to Faye. “He said he came out here to visit me because I was unhappy with him,” Faye replied over Telegram when I asked about the visit.
I feel compelled to mention this visit because it was the first time that a Member of Parliament (MP) had ever visited Faye’s home since her mother launched a series of complaints and feedback regarding the noise nuisance by Shi-jie back in 2011. One decade and two MPs later, finally, the story of an inconsiderate neighbour in Hougang gained enough traction online to warrant a visit.
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Image: Faye
SPF, Faye tells me, shared that they were powerless to do anything to Shi-jie because the noise comes from inside his house and not outside. The oft-cited ‘no noise after 10.30pm’ rule applies only to public spaces.
According to Faye, Mr David took pains to ensure Faye knew that “he took time out to see her amidst his busy schedule”. Still, the visit felt rushed because Mr David visited Faye’s home moments before his Meet-the-people session for the week.
“When he asked me what they (HDB, SPF, Town Council) can do for me, I said fine Shi-jie. Charge him. Evict him.” To that, Mr David said currently, there’s no law that the government can use to compel Shi-jie to stop.
“I told him to table it out in Parliament. There are so many loopholes that would allow someone like Shi-jie to carry on causing such prolonged nuisance to this entire block of residents without so much of a consequence,” she says.
Needless to say, the moment the authorities left, Shi-jie resumed his nightly banging as if absolutely nothing had happened.
Captured video after Mr David left (Video: Faye)

Forgotten and ignored by government ministries

More than just a frustrating case of one man and the noise he inflicts on an entire HDB block at odd hours of the night and day, what drew me to this story was witnessing the utter helplessness of the various Singapore government agencies in helping Faye and her neighbours gain back control of the peaceful domestic life they deserve.
In a country as highly regulated and efficient as Singapore, it boggles the mind that one man is allowed and given a free pass to harass his neighbours consistently and without fear of reprisal for eleven long years. This free rein is perplexing given the rise of neighbourly disputes in the press—and these are only the ones that were reported. Many like Faye’s, I’m certain, have gone unnoticed, possibly due to homeowners preferring to let sleeping dogs lie and hope that Singapore’s signature long arm of the law will eventually catch up.
Ultimately, the question government agencies such as HDB, SPF, Ministry for National Development, and the Town Council need to answer is what does it mean to have a home? Should a home be a place for undisturbed rest? If it is, then the neighbours of this Hougang estate have long relinquished that expectation.
Should a home be a place where occupants feel safe? Certainly, safety does not require a person to video-record the short 10 metres journey past a neighbour’s home for fear of untoward retaliation.
Safety encompasses several aspects—some physical, but most excruciating are those that plague the mind. What are life and living if coming home every day means steeling yourself for a night of unprovoked assault, desperately lulling yourself to sleep, and hoping that tonight will be different—that tonight will be a good night.
CCTV capture of the first time Mr David and several representatives visited Faye’s unit (Video: Faye)

Prolonged noise nuisance is still harassment

What’s worth remembering is that neighbourly disputes don’t have to be bold and unabashed, involve water being sprayed in one’s direction, orchids unscrupulously plucked with nary a provocation or interrupting a prayer session with a gong. What’s more insidious than one major act of harassment are several small gestures of assault unravelled over years, serving as a reminder that there’s only one person in control of this situation—and it’s not you.
“I just want the government to install a CCTV outside the unit and catch him in the act,” Claire said when I asked what outcome they hope to get from sharing their story with me. “That is the concrete evidence we need to charge him for nuisance in the court.”
Claire and Joel want Shi-jie and his mother to know that there’s a CCTV camera watching them every day. “HDB should be taking care of this. They’re the landlord. Or send someone to observe what’s happening for at least 24 hours, so they understand what we’re going through.”
For Faye, understandably, the whole thing has been affecting the mental health of everyone at home. “It’s really sad that I can only get undisturbed, peaceful sleep when I’m away from home. Right now, I just want to get proper rest. That’s all.”
 
Foreign buyers with suspicious sources of money are driving up property prices in Singapore.
Private, high-end properties for foreigners, HDB flats for Sinkies.

Chinese national buys 20 units at CanningHill Piers for around $85m​

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CanningHill Piers is a luxury residence that will be part of the integrated redevelopment on the former Liang Court site. PHOTO: CAPITALAND/CITY DEVELOPMENTS
Tan Nai Lun

June 2, 2022

SINGAPORE (THE BUSINESS TIMES) - A Chinese national has bought 20 units at CanningHill Piers, a condominium along the Singapore River, for more than $85 million, local media reported on Wednesday (June 1) and Thursday.
The deal was brokered by ERA Realty Network, which declined to comment on the deal, according to Lianhe Zaobao.
The 20 units that were bought a few days ago include 10 3-room flats priced between $3.1 million and $3.3 million, and 10 4-room units priced between $5.3 million and $5.6 million.
The buyer, who is from Fujian, China, is also said to be considering 10 more units, which would bring the total transaction to more than $100 million, according to Zaobao.
If the buyer goes ahead to purchase 10 more units, the transaction is expected to contribute about $30 million in stamp duties under the new property cooling measures.
As part of the measures introduced last year to cool the property market, foreign buyers have to pay a 30 per cent Additional Buyer's Stamp Duty, up from 20 per cent previously.
The money used to pay for the units was transferred from Indonesia into Singapore, according to industry sources familiar with the deal, Zaobao reported.

CanningHill Piers, a 99-year leasehold luxury residence developed by CapitaLand Development and City Developments Limited, will be part of the integrated redevelopment on the former Liang Court site at Clarke Quay when completed in 2025.
The condominium fetched over $1.18 billion in total sales during its launch weekend in November 2021, with homebuyers snapping up a total of 538 units - or 77 per cent - out of the 696 units at an average selling price of around $3,000 per square foot.
Including the 20 units bought by the Chinese national, 639 units would have been sold in total, making up 92 per cent of the total number of units.
In April last year, Taiwan's Tsai family, which is behind snack food giant Want Want China Holdings, bought all 20 units of the freehold luxe development Eden in 2 Draycott Park for $293 million.
 

Forum: Hard to reconcile job hunt with labour shortage complaints​

June 8, 2022

I am perplexed that Mr Jeevan John Menon, who has a university degree, has been unable to find a suitable job after being retrenched last August (Business graduate plies the roads as private-hire driver 10 hours a day, June 5).
While working as a private-hire driver for the past nine months, he has been actively job hunting. He said prospective employers believe he has not been doing a "proper job" since his retrenchment.
I find it puzzling that employers would not give Mr Menon, with his degree and willingness to accept a lower salary, a chance to prove his abilities.
There is an even higher possibility of job mismatch for elderly retrenched workers who are often overlooked by employers.
I cannot reconcile Mr Menon's job-hunting setbacks with employers lamenting a labour shortage.

Foo Sing Kheng
 

SportSG to take over ownership and management of Sports Hub from private consortium on Dec 9​

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The move will make the Sports Hub more accessible to the broader community in terms of sports, lifestyle, entertainment and social uses. ST PHOTO: LIM YAOHUI
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Sazali Abdul Aziz
Correspondent

June 10, 2022

SINGAPORE - The Government will take over the ownership and management of the Singapore Sports Hub on Dec 9, after terminating its partnership with the private consortium that has been running it since 2014.
This will allow it to make the Sports Hub more accessible to the broader community for sports, lifestyle, entertainment and social activities, and also develop Kallang into a vibrant and integrated sports, wellness and lifestyle precinct.
National agency Sport Singapore (SportSG) and SportsHub Pte Ltd (SPHL) agreed on the termination on Friday (June 10), bringing an end to the public-private partnership (PPP) that has been beset with problems including the poor condition of the football field, even as world-class names and acts like Cristiano Ronaldo and U2 drew the crowds.
The PPP was to have run from 2010 to 2035. Under the arrangement, SHPL designed, built, financed and operated the Sports Hub, and bore the cost of the project, which was completed in 2014.
SportSG had to pay SPHL an annual fee of about $193.7 million from 2014 to 2035 to finance and operate the Hub. It has since paid about $1.5 billion.
The terms of the project agreement allowed SportSG to terminate the PPP and take over the ownership and management without any penalties.
Upon termination, SportSG will pay a sum to SHPL comprising the outstanding amount of the construction debt and open market value of the Hub. It said it was unable to reveal the sum to be paid to SHPL as this was being finalised.

In addition, SportSG will take over all future operating costs. The cost of terminating the PPP arrangement, together with future operating costs, would be comparable to the further $2.32 billion that SportSG would have paid had it continued the PPP arrangement till 2035, it said.
A new corporate entity to run the Hub and work with private sector partners will be set up for particular programmes or events, said Lim Teck Yin, its chief executive officer. adding that this was “a more flexible arrangement”.
The 35-hectare Sports Hub comprises the 55,000-capacity National Stadium, the OCBC Aquatic Centre, a multi-purpose indoor OCBC Arena and also the 41,000 sqm Kallang Wave Mall. The Singapore Indoor Stadium, which was built in 1990, was also absorbed as part of the Sports Hub.


The SHPL is a private consortium comprising three equity partners - Infrared Capital Partners, Global Spectrum Asia and Cushman & Wakefield Facilities & Engineering - which operate the facility. Engineering and construction company Dragages Singapore was previously a part of the consortium but is no longer referenced on the Sports Hub website.
At a press conference on June 10, SportSG chairman Kon Yin Tong said taking back ownership and management of the Sports Hub will enable it to be turned into the "heart of sports in Singapore" and ride on synergies to develop the Kallang Alive precinct.
The Kallang Alive project, announced in 2019, will see six new developments in the area around the Hub. These include the Kallang Football Hub, Singapore Tennis Centre and a redevelopment of the Kallang Theatre. In a first for Singapore, a velodrome looks set to be built and will be part of the Youth Hub.
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SportSG said on June 10 that the Sports Hub should be a "community icon for all to enjoy - from children and youth taking part in the National School Games, community competitions and grassroots events, junior and elite athletes training and competing, to everyday Singaporeans exercising and enjoying the facilities in and around the Sports Hub".
Mr Kon also thanked SHPL for its contribution of expertise in the design and construction of the Hub, and for its role in this project since its opening in 2014.
He explained that there was "a confluence of factors" for the decision and ultimately the aim was to "unlock the full potential for Singapore". He added that it will allow the country to "keep up with the times and competitive landscape as well as the new needs of the nation".

SportSG said Singapore needs to strengthen its position as a top-tier sport and lifestyle destination in the face of intensifying competition in the region. China, for example, in 2018 beat Singapore to hosting rights for the tennis WTA Finals. Indonesia has expressed its interest to host football's World Cup.
Pressed by the media on how much the takeover would cost, Mr Kon, an accountant by training, urged them "not to focus on the costs and profitability but also on the value offered by the project".
Sports Hub CEO Lionel Yeo, who was also at the press conference, said SPHL accepts the decision and is committed to making it successful.

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(From left) Sports Hub CEO Lionel Yeo, Sport Singapore chairman Kon Yin Tong and Sport Singapore CEO Lim Teck Yin speaking at a media briefing on June 10, 2022. ST PHOTO: LIM YAOHUI
In a statement, SHPL chairman Bryn Jones said it was an honour to build the Singapore Sports Hub ecosystem into the region's premier sports, entertainment, and lifestyle destination.
"We support the Government's ambitions in promoting sport among the population and harnessing Sports Hub's potential to transform the Kallang Alive precinct and we will work collaboratively and constructively to ensure a smooth transition over the next six months," he said.


In a Facebook post, Minister for Culture, Community and Youth Edwin Tong hailed the move as a "new chapter for the Sports Hub". He said it was important "for our National Stadium to be open and accessible to all Singaporeans".
"From world-class events, to sport enthusiasts engaging in an active lifestyle, to everyday Singaporeans participating in community fringe events, we must turn the Sports Hub into a sporting home for all," he said.
"Through this, we must also develop a sense of pride and affinity with the National Stadium, make it OUR HOME ground, and a place where opposing teams fear to tread!"


SportSG and SHPL also vowed in a statement that they would ensure a smooth handover. SportSG added that it will continue to work with partners from the private sector to deliver the highest quality service for the Hub, and will engage SHPL employees individually to discuss employment opportunities.
"We intend to retain the expertise and experience of SHPL employees, who will be given the opportunity to transit to the new corporate entity," it said.
 

[Poll] Majority of Singaporeans Say The PAP Handled Inflation 'Badly'!​

in Current Affairs

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More than half of Singaporeans think the government is handling inflation “badly,” according to a new poll, highlighting challenges facing the country’s leaders as the nation undergoes a political transition.

About 55% of respondents in the mid-May survey conducted by pollster Blackbox Research Pte. said the government was handling everyday price rises “badly.” Almost 20% said it was tackled “very badly,” while 36% felt it was dealt with “quite badly.” At the same time, 37% said the government was performing “quite well” and 7% said “very well.”

More than nine in 10 Singaporeans said inflation has affected their lives, with 37% indicating a “significant” impact, according to the poll based on interviews with 758 people aged 20 and above. It has a margin of error of 3%.

That sentiment is an indication of the challenges finance minister and prime minister in-waiting Lawrence Wong faces in convincing voters that the ruling People’s Action Party is doing enough to tackle sharp price rises. Many governments and central banks are acting in tandem to shield their citizens from the cost-of-living crisis sweeping the world.

“A perfect storm has emerged post-pandemic that will test the Singaporean government over the next 12 months as it not only seeks to bring about a speedy recovery but also bed in new political leadership,” said David Black, the founder and chief executive officer of Blackbox.

Singapore’s cost pressures have been persistent this year, prompting the central bank to tighten monetary policy and revise expectations for price-growth that could crimp the broader post-Covid growth recovery. While officials are hopeful that nominal wage growth will outpace inflation this year, economists see prices remaining elevated in the city-state through 2023.

Global inflation, exacerbated by supply-side pressures caused by Russia’s invasion of Ukraine, has filtered through to consumers worldwide, even as early signs of inflation peaking appear.

In an indication of the risks facing the city-state’s economic recovery as it emerges from strict Covid restrictions, respondents said they have cut back on their spending due to inflation, with nearly nine in 10 spending less on clothing, restaurants, and entertainment at cinemas and theaters.

Wong has committed to help residents to cope with consumption tax increases set to kick in initially next year in his maiden budget delivered in February.

About 57% of low-income respondents -- earning below S$2,500 ($1,800) a month -- said the government was doing badly, while 59% of medium-low income households, earning S$,2500 to S$6,600, felt the same, the survey showed.

Other key points from the poll include:

Singaporeans are feeling the most inflation pain in petrol prices (35%), followed by utility prices (34%), and at supermarkets (28%)

66% of Singaporeans say they feel negatively about rising public housing prices

Only 44% believe that they will be economically better off this year than 2021

https://www.bloomberg.com/news/articles/2022-06-10/majority-of-singaporeans-say-inflation-handled-badly-poll
 

Some Ang Mo Kio residents dismayed by top-up for similar-sized Sers replacement units; HDB exploring options​

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The HDB announced in April that four Ang Mo Kio HDB blocks had been selected under Sers. PHOTO: LIANHE ZAOBAO
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Michelle Ng
Housing Correspondent

June 16, 2022

SINGAPORE - When part-time hairdresser Janice Ong learnt in April that her Ang Mo Kio Housing Board block was among the four picked for the Selective En bloc Redevelopment Scheme (Sers), she thought she would be getting a brand-new flat with little to no extra money out of her pocket.
So it came as a shock to the 54-year-old when she realised that she might have to fork out more than $100,000, if she were to pick a similar-sized four-room flat at the Sers replacement site.
"I thought I could live here for the rest of my life, but now that I've just finished paying for the flat, they want me to pay another $100,000," said Madam Ong, who moved into the flat at Block 562 Ang Mo Kio Avenue 3 around six years ago with her husband. Their two daughters and a son-in-law live with them.
Seven other residents - all above 50 years old - that The Straits Times interviewed were dismayed at having to fork out more money to buy a similar-sized replacement unit.
The HDB announced in April that four HDB blocks - Blocks 562 to 565 in Ang Mo Kio Avenue 3 - had been selected under Sers, a scheme aimed at rejuvenating older estates.
Completed in 1979, flats in these four blocks comprise mainly three- and four-room units. The 606 households affected by the government acquisition have been offered replacement flats with a fresh 99-year lease at Ang Mo Kio Drive, next to ITE College Central.

On Wednesday (June 15), HDB said it was aware of some residents who were concerned about having to top up money in order to buy a larger-sized replacement flat that is closer to the size of their existing units.


"We understand these concerns, especially from seniors who have informed us that they do not need the fresh 99-year lease that comes with the new replacement flats. We are looking at the residents' feedback and will continue to explore options to assist these families," said HDB, without elaborating on what these options are.
Under Sers, affected owners can opt to buy replacement flats with a fresh lease or sell their Sers flats with the rehousing benefits on the open market.
Professor Sing Tien Foo, director of the Institute of Real Estate and Urban Studies at the National University of Singapore, said a possible solution could be for the HDB to bundle the Lease Buyback Scheme in the replacement flats for Sers owners who do not require the fresh 99-year lease.

The scheme allows seniors aged 65 and above to sell back a portion of their lease to the HDB to receive a stream of income in their retirement years, while continuing to live in their flats.
"For the seniors, they can perhaps buy a replacement flat on a 40-year lease and the remaining 59 years will be taken care of by HDB, so they don't have to fret about taking a loan or forking out money," said Prof Sing.


ERA Realty head of research and consultancy Nicholas Mak said another possible solution would be for the HDB to sell Sers replacement flats on a shorter lease. But problems may arise if owners hope to resell on the open market, he noted.
"Mixing different lease tenures - some 99 years, some 50, some 40 - in one block is just chaos," he said.
A more straightforward - but harder to swallow - solution would be for owners to accept a smaller unit, said Mr Mak.
"If you have a four-room now and you downsize to a two-room flexi or three-room flat, you probably won't have to pay more money. The good thing is there's a 99-year lease, so the value is preserved because there's a reselling option down the road. Yes, the unit will be smaller but that's the way the cookie crumbles," he said.

HDB estimates the compensation amount for owners of smaller three-room flats would range from $290,000 to $340,000, while four-room flat owners - whose units are 92 to 93 sq m in size - may get $380,000 to $450,000.
The actual compensation amount to be paid to each household will be finalised later this year after an appointed private valuer assesses the units.

Eligible flat owners will also receive a Sers grant of up to $30,000 to buy a replacement flat. They will also get a $10,000 removal allowance, as well as have their stamp and legal fees for their next purchase covered.
The estimated selling price of the new replacement flats ranges from $169,000 to $247,000 for a two-room flexi unit.
Prices for a three-room unit range from $292,000 to $384,000 while four-room units, which come in either 80 or 90 sq m, range from $396,000 to $563,000.

HDB said its staff have been providing "personalised support" for residents, including conducting door-to-door visits to explain the Sers scheme and address concerns.
Madam Chen Wen Qing, 65, who shares a four-room flat with her father, Mr Chen De Quan, 87, is unwilling to move to a smaller replacement unit as they often have family members staying over.
"We've been in this home for more than 40 years and have finished paying back the loan. We just want to live peacefully, but now we're in a lot of distress. I'm just hoping that the Government will help us," said Madam Chen, who is unable to work due to health issues.
Retired librarian Ramakrishnan Govindasamy, 85, who lives with his wife, grandson and a helper in a four-room flat, said he is considering selling his unit at a price that allows him to buy an older, or smaller, HDB resale flat in the area.
"Realistically speaking, five years from now, my wife and I may or may not even be around, so why should I pay more money for the next flat, especially when I'm being asked to vacate my flat?"
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An artist's impression of the new replacement blocks in Ang Mo Kio Drive for residents affected by Sers. PHOTO: HDB
Associate Professor Walter Theseira of the Singapore University of Social Sciences said the issue of having to top up for a Sers replacement flat is not new, but is especially acute among seniors who are cash-poor.
The location of the Sers site could also have an impact on its sale price and attractiveness, he said.
Referring to the 2014 Tanglin Halt Sers exercise, Prof Theseira said an attractive location could give prospective buyers a strong incentive to purchase the Sers flat and its rehousing benefits.
"It's obvious that redevelopment of, say, Tanjong Pagar or Chinatown would produce very desirable replacement flats. Less so for an outlying estate like Ang Mo Kio."
ERA's Mr Mak said the owners' misguided expectations of a one-to-one swop might have stemmed from yesteryears when Sers was seen as a "lottery" by some people.
"Twenty years ago, perhaps the compensation amount was more generous but back then, the Sers flats had longer remaining leases. Now, because there are more ageing flats, HDB might be more cautious to not overcompensate owners," he added.
 

Tampines coffee shop sold for record $41.68m; tenants say rent doubled​

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The $41.68 million deal topped the previous reported record of $31 million for a coffee shop in Bukit Batok in 2015. ST PHOTO: ALPHONSUS CHERN
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Isabelle Liew

JUN 16, 2022

SINGAPORE - A coffee shop in Tampines changed hands for a record $41.68 million, and some tenants are thinking about terminating their agreements following a surge in rent.
A firm called G&G (21) lodged a caveat with the Singapore Land Authority in April for the coffee shop, 21 Street Eating House, in Block 201 Tampines Street 21.
The transaction is expected to be completed next month, local media outlet 8world reported on Wednesday (June 15).
The deal topped the previous reported record of $31 million for a coffee shop in Block 155 Bukit Batok Street 11 in 2015.
Based on Accounting and Corporate Regulatory Authority records, G&G's director, Mr Kiong Tai Weng, owns several other businesses including the 7 Stars coffee shop chain and U Stars supermarkets.
In 2014, he bought the Hong Kong Street Zhen Ji foodcourt in Block 151 Ang Mo Kio Avenue 5 for $7.4 million as the late founder was his mentor, The New Paper reported.
The 604 sq m Tampines coffee shop, which has 18 stalls, has 76 years left on its lease, according to a property title information search.

The purchase price of $41,682,168 works out to about $6,411 per sq ft (psf) - almost on a par with the average of $6,964 psf for ground level retail units in Far East Plaza and Lucky Plaza in Orchard Road sold this year, data from ERA Research and the Urban Redevelopment Authority showed.
Some tenants at the Tampines coffee shop told The Straits Times that rents there have surged since a new operator took over in April.
The owner of Zaleha Food Corner, who wanted to be known only as Madam Zaleha, 66, said rent doubled from $6,000 to $12,000.

"I've been doing business here for 23 years, but I think we cannot afford the rent now. Maybe I'll have to close my stall."
Madam Zaleha added that she has had to raise prices by between 20 cents and 50 cents, and worries she cannot pay her five workers their salaries.
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The 604 sq m Tampines coffee shop, which has 18 stalls, has 76 years left on its lease. ST PHOTO: ALPHONSUS CHERN
The owner of Kumamoto Ramen, who wanted to be known only as Ms Jacquelyn, had to let two workers go, leaving one worker to man the stall since April.
"We've been making a loss since rent doubled and we can't increase our prices. That's why we're thinking of pulling out," said Ms Jacquelyn, who is in her 40s, adding that she is now paying nearly $10,000 in rent, which used to be about $5,000.
Another tenant, who declined to be named and runs two stalls at the coffee shop, said rent rose 30 per cent and he had to fork out an additional $10,000 in total for both his stalls.
"The location is good, but business is not great. We've been making a loss since April," he said.
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Some tenants at the Tampines coffee shop told The Straits Times that rents there have surged since a new operator took over in April. ST PHOTO: ALPHONSUS CHERN
Mr Nicholas Mak, ERA Singapore's head of research and consultancy, said there is optimism in the market as lunch and dinner crowds in food and beverage establishments have nearly returned to pre-pandemic levels.
He noted that the Tampines coffee shop is surrounded by Housing Board blocks, which is a good catchment area for potential customers.
"But it also faces competition - there are about four other coffee shops within a 10-minute walk," said Mr Mak.
"The buyers should be mindful of the competition. If they raise rents too high, tenants will just go elsewhere."
But the $12,000 rent did not deter the owner of Hua Xiang Mala Kitchen, who set up shop there in April.
The owner, who declined to be named, said business is stable.
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The Tampines coffee shop is surrounded by Housing Board blocks, which is a good catchment area for potential customers. ST PHOTO: ALPHONSUS CHERN
The supply of coffee shops is limited as HDB stopped selling them since 1998, noted Huttons Asia's senior director of research Lee Sze Teck.
As most coffee shops have about eight to 10 stalls, the 18 stalls at the Tampines coffee shop could have pushed prices higher, he added.
"Buyers usually hold coffee shops for stable rental returns and seldom let go unless they receive a very good offer. Individuals and coffee shop chains are always on the lookout for such prized assets," he said.
 

The Big Read: The Sports Hub nightmare — what went wrong according to insiders, and can the Govt run it better?​

The Big Read: The Sports Hub nightmare — what went wrong according to insiders, and can the Govt run it better?

Ooi Boon Keong/TODAY
A view of the National Stadium that is part of the Singapore Sports Hub in Kallang. The Government said last week it will take back ownership and management of the Singapore Sports Hub from Dec 9.
  • Sport Singapore (SportSG) announced on June 10 that it will be taking over full ownership of the Sports Hub from its private partner, Sports Hub Private Limited (SHPL)
  • Former staff of SHPL largely agree with this decision, saying that the partnership between the Government and private sector was flawed from the start
  • Several of them say that the partnership was akin to a vendor-client relationship, and that the Government had given the private sector too much leeway to call the shots
  • SHPL had also found it challenging to manage its various private partners, who were all jostling to make their own profits out of the venture
  • Moving forward, the Government will have to strike a balance between maintaining the prestige of a world-class venue, and making the Sports Hub accessible to the community
BY JUSTIN ONG
@JustinOngTODAY

BY KIMBERLY LIM
Published June 18, 2022

SINGAPORE — When he first heard the news last week that the Government was taking over the full running of the Singapore Sports Hub, Mr Poh Yu Khing, 49, was glad that it can finally be used for the purposes as intended by the authorities.
After all, the misaligned goals of various parties in the public-private partnership (PPP) had not only doomed the project from the start according to some insiders, they also made the lives of those working on the project a living nightmare.
As the first chief operating officer and director of strategic marketing and partnerships at Sports Hub Pte Ltd (SHPL), Mr Poh — who spent 13 years of his life on the project, the bulk of it as project director at Sport Singapore (SportSG) — knew better than most what it took to get the massive undertaking up and running.
In fact, the stress of the job brought about many sleepless nights for Mr Poh, even causing him to sink into depression.
“I will tell you honestly, a lot of us went through difficult times because we were trying so hard to make it work. And so I don’t think it was for a lack of trying. I just think that structurally there is something wrong,” he told TODAY.

Mr Poh left SHPL in December 2015 — just 18 months after the Sports Hub opened its doors to the public.
Apart from Mr Poh, six other former SHPL employees — including senior executives — across various job functions also spoke about the immense pressures and difficulties they had faced in sustaining the mega project.
In separate interviews with TODAY, they spoke about deep lying issues that plagued the project from the get-go. But everything boiled down to this: A disconnect between the interests of the Government and the private firms, and a partnership only in name that was pulled in multiple directions by a long list of stakeholders with different objectives.
Most of these former staff spoke on condition of anonymity.
SHPL is a consortium comprising InfraRed Capital Partners, Cushman & Wakefield and Spectra. There are also at least six major subcontractors involved in the day-to-day operations. Following the termination agreement, the Government will take over the ownership and management of the Singapore Sports Hub from Dec 9.
One ex-senior staff member, who wanted to be known only as Michael, said that each of SHPL's partners were persistently striving for their own key performance indicators (KPIs), which made working together difficult and time consuming as there was no one clear objective.

The structure of the PPP between the Government and SHPL meant that under the contract, the Government would give the consortium a list of KPIs to fulfil, and SHPL would then have to work with different private subcontractors to achieve them.
The subcontractors — which include members of the consortium itself — worked with SHPL on the day-to-day operations of the venue. They included engineering and construction firm Dragages Singapore, international private equity fund manager InfraRed Capital Partners, venue operating contractor Global Spectrum Pico, and real estate services company DTZ Facilities and Engineering, among others.

“With too many different operating partners on the table, oftentimes, the time was spent on alignment,” said Michael.
With every new project came time-consuming discussions between the different partners, so that everyone would be on the same page, he said.
“It took its toll on everybody… imagine if you spend 50 per cent of your time doing alignment across 100 events a year, versus if it were just one operating entity,” he added.
Another former senior staff member, Sharon (not her real name), described the SHPL as operating like a “puppet” under the PPP — in the way it has to manage the interests of all stakeholders without having a final say.

She said that instead of working together with SHPL to meet common objectives and meet the overall KPIs, the subcontractors were “behaving like vendors”.
“(They) were only thinking about how their decisions affect them and their profit and losses, versus how the profit and losses of SHPL would be affected,” she added.
This was because SHPL, while leading the Sports Hub on paper, was ultimately “at the mercy” of the KPIs set by the Government, and as a result, was caught in the middle rather than seen as truly leading the project, Sharon said.
“(SHPL) was a figurehead but the army did not belong to (it), so how (was it) to get the army to move and charge?” she questioned.
Ultimately, it was this lack of direction in how the Sports Hub was run which led to Sharon stepping down from her role at SHPL in 2016.
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Ooi Boon Keong/TODAY(From left) Sports Hub Pte Ltd CEO Mr Lionel Yeo, Sport Singapore Chairman Mr Kon Yin Tong and Sport Singapore CEO Mr Lim Teck Yin at a press conference on June 10, 2022, at Sport Singapore’s office to announce that the Government will terminate the public-private partnership agreement 13 years ahead of time and take back ownership and management of the Singapore Sports Hub.

FINANCES WERE HEALTHY, ACCORDING TO EX-STAFF​

The concerns laid out by the former employees offered a glimpse into the turbulent eight years in which SHPL had led the project in partnership with the Government.

However, those with the knowledge of SHPL's finances made clear that money was not a problem and the finances were healthy throughout the eight years of operation, even during the depths of the Covid-19 crisis. They said that this was in large part thanks to the Government's annual payments of S$193.7m to SHPL.
Prior to the termination of the PPP, the annual payments were to be made over a period of 25 years, until 2035.

A former SHPL senior executive estimated that between 2014 and 2016, for example, Sports Hub was pulling in a profit margin of about 7 to 13 per cent.
“Though SHPL had to absorb some costs that it didn’t expect, the profit generated was more than enough,” he said.
Several other ex-senior executives at SHPL confirmed that it had been making healthy profits, but they were unable to provide any figures.
While there were no financial issues, the Sports Hub had to deal with what the ex-employees described as teething problems.

These included several infrastructural and maintenance-related fiascos, most notably the state of the football pitch during the Japan-Brazil football friendly match held at the Sports Hub in 2014.
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TODAY file photoThe state of the National Stadium's pitch came under scrutiny in October 2014, four months after the stadium's construction. Ahead of the Japan-Brazil football friendly match, Brazil's coach at the time said it contained more sand than grass.
Some event organisers here were also put off by the cost of staging sporting events at the venue. For instance, in 2015, Singapore Athletics was asked to fork out about S$600,000 to pay for the conversion of the 55,000-seater stadium from “football mode” to “athletics mode”, should it plan to host the Asia Masters Athletics Championships at the venue.
Due in part to the high costs, the event was moved to the Bishan Stadium instead.
The Sports Hub has also been hit by a slew of high-profile resignations, including at top management level. Over the past eight years since Sports Hub opened its doors, it has had four different CEOs.
Former Sports Hub chief executive officer Oon Jin Teik had previously told TODAY that the tricky part of running the sports and leisure venue seamlessly under the PPP model was trying to balance profit-making with providing a public service.
Former SHPL staff whom TODAY spoke to broadly agreed that the private sector's objective to generate profit often conflicted with the Government's aims to make the Sports Hub accessible to the public.

However, they said that the issue was not a simple matter of ideological differences. They noted that the relationship between the Government and SHPL had started off on the wrong footing, which made an already difficult task almost impossible to carry out.
“In the PPP, the ‘P’ which was ‘Partnership’ was completely missing,” said another former senior staff member, Timothy (not his real name).

A CLOSER LOOK AT WHAT WENT WRONG​

They might share the same bed, but the Government and SPHL had different dreams of what they wanted out of the Singapore Sports Hub — resulting in a clear “disconnect” between the partners, said former staff members and sports business consultants.
“(The private partners) are each given their own targets, how many shows to bring in, how many games to organise, and so they are also having to fight for their own profit and loss,” said Sharon.
“(The Sports Hub) is a Singapore icon, but there was still this bit about profit making in all the shows (and events) they organise, and this is contradictory for the citizens, and I felt that there was a very big disconnect.”
During Sharon’s stint there, she had been uneasy with this profit-oriented approach, as she felt that the Sports Hub was also built for more public and community use.

“The facility should be for all, everyone should be able to access it,” she said.
The reason for this disconnect, according to staff members, was partly due to the lack of Government representation on SHPL’s board of directors, who made major decisions on the project.
These decisions include the strategic plans for SHPL’s future, how it manages its finances, and the calendar of events.
Another former senior staff member, Alex (not his real name), said that given that the board consisted purely of those representing commercial entities, there would be a tendency to look at operations from “a pure profit standpoint”.
According to the Sports Hub website, the board of directors consists of representatives from InfraRed Capital Partners, Cushman & Wakefield, as well as current CEO of SHPL Lionel Yeo, among other private company stakeholders.
“Perhaps the Sports Hub management structure could have been different, not purely commercial, and perhaps even with government entities inside, for more balance,” said Alex, who left his role at SHPL between 2017 and 2018.

He added that due to the lack of government representation, matters such as the reputation of the Sports Hub, and other community-centred goals, became “less important than the financial returns”.
Some of the former staff noted that the disconnect between public and private interests culminated in the initial overcharging of the Government to use the venue for the National Day Parade (NDP) in 2016.
The Straits Times reported in 2015 that the NDP organisers were told to pay S$26 million for leasing the venue for an extra 35 days for rehearsals, but after negotiations with the Government, this sum was lowered to S$10 million.
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Nuria Ling/TODAYIn 2015, NDP organisers were told to pay S$26 million for leasing the venue for an extra 35 days for rehearsals, but after negotiations with the Government, this sum was lowered to S$10 million.
However, Mr Poh said that it was unrealistic to have the Government sit on the SHPL board as it was also a key client.
“The reason why the board does not consist of the Government is also because of the contract structure. In this public-private partnership, the Government is the client in the contract, and SHPL sits on the other side of the contract. In the contract, there are KPIs and deliverables and there are penalties if SHPL does not deliver.
“So you can’t have a situation where the Government is also on the board, then the Government is on two sides of the contract,” Mr Poh said.

The need to work with various different private partners was another sticking point raised by ex-staff such as Sharon and Michael.
This had led to occasions when partners made business plans to bolster their own profit margins, but not for the good of the Sports Hub as a whole.
For instance, Timothy recalled one occasion where a partner planned to charge customers for a service that was not conventionally chargeable.
“There was a huge outcry about it… that particular partnership was made so that the (product) can be provided for free around the stadium.
“That was just one example where there was a misalignment,” said Timothy, who noted that the product was offered for free in the end.
Agreeing, Michael said that such negotiations happened for almost every event that took place at the Sports Hub.
“After every event, or before the next event, we need to align the KPIs and the operational details (between all the partners involved) such that everybody is happy,” he said.
“The model probably has too many partners, and if they bring it back and consolidate it into one entity, it’s much better off from an operational point of view.”
However, Mr Poh felt that having many partners was necessary as each brought with them the expertise that was necessary in the early stages of the project, as banks would have to assess the consortium’s ability and expertise to carry out the project.
“When the contract is awarded to the consortium, we are starting a S$200 million business overnight… You don’t have time to grow a company, you are giving birth to a big company overnight.
“So the consortium had to be that way because you needed all the expertise from day one,” he said.

FUNDING FOR LESS PROFITABLE COMMUNITY PROJECTS NEVER MATERIALISED​

Other than the deep rooted issues that were raised by former staff, another contentious point that was brought up was the lack of subsidies and funding for less-profitable, community-centric events.
Other than the Singapore Athletics’ failed bid to host the Asia Masters Athletics Championships at the Sports Hub due to high costs, plans to host the Merlion Cup, an invitational football tournament, also did not materialise.
Talks in 2015 broke down after there had been disagreements over a force majeure clause in the contract, which meant that the organisers would have to bear the third-party costs incurred if the tournament were unable to kick off due to unforeseen circumstances.
Former Sports Hub staff told TODAY that there was a fund that had initially been set up with the intention of financing less-profitable projects, such as those that were more accessible to the community.
This fund, named the “Premiere Park Foundation”, was first mentioned publicly over a decade ago by then Minister for Community Development, Youth and Sports Vivian Balakrishnan.
Dr Balakrishnan said in a 2008 speech announcing the Sports Hub tender award that the foundation was proposed to receive a “significant portion of the revenues accruing from the facilities and these funds would be pumped back into funding events, activities and other facilities”.
It was envisaged that this would set up “a virtuous cycle in which the more activities there are, the more revenue that flows, the more revenue is then also available to invest in attracting and bringing other events and activities”.
However, the former SHPL staff interviewed said that the money initially set aside for the fund had quickly “evaporated”.
A former senior executive at one of SHPL's partners said that there were a “number of miscalculations” that cemented the fate of the fund.
“There were certain commercial arrangements that the consortium felt that they had access to that were later denied,” he said.
For example, he said that a multi-million commercial deal was in the works to secure the naming rights of both the Sports Hub and the Singapore Indoor Stadium, but this deal eventually fell through.
There were also many unexpected costs that arose due to maintenance issues, such as the estimated seven-figure sum to replace the grass on the football pitch.
“In our calculations, the revenue would be made available, (but) those expectations were downsized, and that created the shortfall in the ability to fund certain aspects, the foundation being one of them,” he said. “The foundation funding effectively evaporated."

HOW WORLD CLASS SPORTING FACILITIES ARE RUN OVERSEAS​

From China to the United Kingdom, several stadiums around the world have been financed through PPPs or similar arrangements, with mixed results, sports experts told TODAY.
The 18,000-seater Mercedes Benz Arena in Shanghai is one prominent example of how a private firm has successfully gained the trust of the local government in its operation of the venue, said Mr James Walton, sports business group leader of Deloitte Southeast Asia.
While most sports venues in China are considered state-owned assets, the Mercedes Benz Arena operates differently. It is co-owned by Anschutz Entertainment Group, a private overseas sport and entertainment company, and PAC-Shanghai Oriental Pearl (Group), a state-owned media group.
This led to a “ a clear division of responsibilities and mutual understanding and usage of relationship building methods”, said Mr Walton.
For instance, the private firm was a leader in professional venue management and “their focus is on the day-to-day management, sponsorship sales and event programming”.
Meanwhile, the state-owned media group, being one of the most influential state-owned enterprises in Shanghai, was effective in “assisting with government relations and local community engagement”, said Mr Walton.
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ReutersThe 18,000-seater Mercedes Benz Arena in Shanghai, China.
Another example of a successfully run venue is England’s Wembley Stadium, said Mr Matt Rogan, a UK-based author and sports consultant.
The stadium is run by the Football Association (FA) in England and managed in a similar manner to a social enterprise, receiving both public and private funding.
However, unlike in SHPL’s case, where the Singapore Government sets its KPIs, it is the FA itself that leads the Wembley project.
“Ultimately, there is one decision-maker, the FA is responsible for how to run it, and the people who work to deliver the commercial responsibilities of the stadium all report to the same chief executive,” Mr Rogan said.
“Every single pound of profit that they make is put back into growing the game of football.”
He added that the England’s local authorities only sets the FA intangible goals, rather than monetary ones.
Such goals could include leaving it to the FA to grow the number of girls that are playing football in England.
However, Mr Rogan acknowledged that football in England has a large and stable spectator base, which would mean that falling short of ticketing revenue is less of a risk factor.
Another example of a successfully run sports complex is the Crypto.com Arena in Los Angeles, the home venue of the National Basketball Association (NBA) team the Los Angeles Lakers, as well as several other sports such as ice hockey and boxing.
Mr Marc Lim, a sports consultant and former journalist, said that the Arena has been able to generate considerable footfall on a daily basis as it is located “right in the heart of Los Angeles”, with office spaces around the vicinity as well.
In Singapore’s case, renting out more non-sports related office spaces at the Sports Hub and building more office buildings around the area would likewise help make the vicinity more lively, he said.
“One of my bugbears about the Sports Hub and the Kallang precinct is that it is so close to town and so close to the Central Business District, (yet) one of the things the Sports Hub failed to have was daily footfall to its businesses there,” said Mr Lim.
However, there are also several sports venues around the world that have fallen short of their commercial objectives, such as the London Stadium which was constructed specifically for the Olympic Games in 2012.
The stadium is akin to a public-private joint venture, being owned by both a private commercial entity and the British government. Because of this arrangement, the stadium “didn’t rise to its potential”, said Mr Rogan.
“There are various stakeholders involved, and it got very political. That means that they are not agile or quick enough in developing the stadium for the future,” he added.
The facility thus lost out on many commercial opportunities, such as serving other sporting events. For instance, the Tottenham Hotspur Stadium in London, which opened in 2019, features a retractable football pitch with a synthetic turf field beneath it, which could then accommodate other sports like American football.
Closer to home is Beijing’s Bird’s Nest Stadium, which was built specially for the 2008 Olympic Games.
Professor Simon Chadwick, sports consultant and global professor for sports at the Emlyon Business School in France, said that the stadium was built and initially operated by the Chinese government to predominantly serve “political ends”, rather than commercial ones.
“This was really a showcase asset that was created to project Chinese power,” he said. “It wasn’t created to run as a business and serve market needs.”
He said that after the Olympics, the venue proved to be located too far from the city centre for most tourists and locals to visit.
“There’s no particular reason to go there other than if there is an event,” said Prof Chadwick, adding that it was only about five to six years later that a private management company took over the operations at the Bird’s Nest.
“One of the things the private management company has had difficulty with is attracting the kinds of events to the venue that would prompt people to actually spend time travelling to actually see that event.”

WHERE SPORTS HUB STANDS AMONG THE COMPETITION​

One reason that SportSG cited for the takeover of the Singapore Sports Hub is the increased competition in the region, as new sports facilities are being developed in other Asian capital cities.
In Southeast Asia, the Sports Hub stands head and shoulders above other venues for now, said the sports consultants interviewed.
Said Mr Walton: “There are new stadiums being built in countries like Cambodia and Indonesia, for example, but realistically, for big international events such as the World Athletics Championships… Singapore is in a far better position than Indonesia and Cambodia, and in a better position than cities such as Kuala Lumpur and Bangkok when it comes to positioning in the international scene."
Agreeing, Mr Lim said that the closest rival could be the Kai Tak Sports Park in Hong Kong, which is due for completion in 2023 and will feature a 50,000- seat stadium and a 10,000-seat indoor sports centre.
“Hong Kong, being quite cosmopolitan, (is able) to attract the Rugby Sevens,” he said, referring to the annual competition that is usually held at the Sports Hub.
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SCMP via ReutersConstruction at the Kai Tak Sports Park in Hong Kong, which is due for completion in 2023.

When you look at the current World Athletics Championship bids, Singapore is not only competing against cities in the region but globally... it is difficult to put in competitive bids unless all the key stakeholders are aligned.
Mr James Walton, sports business group leader of Deloitte Southeast Asia
However, when bidding for major events such as the World Athletics Championship and the ATP tennis finals, Singapore is in fact competing with other major cities worldwide.
“When you look at the current World Athletics Championship bids, Singapore is not only competing against cities in the region but globally such as Los Angeles, New York, London, Cape Town and Dubai,” said Mr Walton.
“You need to be at the top of your game to challenge in these situations and quite frankly, it is difficult to put in competitive bids unless all the key stakeholders such as SportSG, the Singapore Tourism Board, the Economic Development Board and the venue operators are aligned,” he added.

CAN A GOVT-MANAGED SPORTS HUB UP ITS GAME?​

With SportSG looking to operate Sports Hub for the “social good” by having more community-centric events, additional operating costs are unavoidable, business academics had told TODAY earlier.
However, there may be other costs to bear in terms of reputation and efficiency as well, said sports consultants.
Mr Lim said that he does not expect the stadium at the Sports Hub to be made as accessible to the public as the other stadiums in Singapore, “where everybody can go and run every day”.
Still, its reputation as a world-class venue may be impacted with more community events being held there, with wear and tear becoming a factor. “The last thing you want is for the stadium to be truly a community sports hall, because we have all those around the heartlands… it should still be a premium experience for the National Stadium," added Mr Lim, who believes that SportSG will set aside specific days for Sports Hub to be used by members of the public.
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TODAY file photoMoving forward, the Government will have to strike a balance between maintaining the prestige of a world-class venue, and making the Sports Hub accessible to the community
The reason why the National Stadium — the Sports Hub's centrepiece — has to engage in this delicate juggling act is due to its unique all-in-one function, he added.
“I don’t see other countries adopting this sense that their stadium needs to be a national focal point where people need to go and congregate and do community sports,” said Mr Lim.
Agreeing, Prof Chadwick said that governments, being political bodies, may also have a more complex decision-making process compared to private entities. This may result in inefficiencies.
He said that “lean” and non-politicised governance of the Sports Hub will be key in ensuring that it will be a successful venture.
Nevertheless, Mr Walton believes that that SportSG is in a good position to helm this project.
“SportsSG does occupy a very strong position within our sport ecosystem in ways that we don’t see in the other countries right now,” he said.
However, the agency would also need to recognise that “they don’t have all the necessary capability at this point in time”, and that the plans to retain existing Sports Hub staff are a “step in the right direction”.
Mr Walton added that other than there being cheaper events provided with government subsidies, facilities within the National Stadium can also be upgraded “without it needing to be fully commercial, (and put) through the dollars and cents consideration as it had in the past”.
While it remains to be seen whether the Government can strike a better balance between the social and commercial objectives, some of the ex-SHPL staff are convinced that it will have a better shot at it than their former employer.
Adding that he had hoped the Government takeover would happen sooner, Alex said: “The non-alignment of objectives has been going on for quite a long time... and this has been plaguing SHPL staff for a long time.”
 

Forum: Ensure coffee shop prices remain affordable​

June 20, 2022

I read with consternation and astonishment that a coffee shop in Tampines was sold at a price that is on a par with retail units in Orchard Road malls (Tampines coffee shop sold for record $41.68m; tenants say rent doubled, June 16).
Another in Yishun also changed hands at around the same price (Coffee shop in Yishun sold for $40m in second such sale this year, June 19).
Free-market pricing has gone too far now, and will certainly affect the affordability of food in the HDB heartland.
Imagine going to a coffee shop - without the ambience of a mall setting and air-conditioning - and having to pay $10 for a simple plate of char kway teow or chicken rice.
Would exorbitant prices drive customers away? Would it affect the livelihoods of the workers?
Something should be done before this phenomenon spreads to other heartland coffee shops.
Perhaps the authorities could set a range of prices for food sold in heartland food centres and coffee shops to ensure it remains affordable to the average person.

Keith Wong
 

Forum: Residents in some places at the mercy of high coffee shop prices​

June 24, 2022

Mr Jonathan Wong's contention that we should let sky-high transaction prices of coffee shops be, as these are purely commercial decisions that would be tempered by supply and demand, is an oversimplification of the real issues (Not Govt's business to intervene in commercial decisions, June 22).
HDB incorporated neighbourhood coffee shops into estates to serve the social purpose of giving nearby residents easy access to affordable meals.
In places where there are many households and no alternative coffee shops nearby, the residents are at the mercy of the high prices charged by the coffee shop stalls to recoup the high prices paid in rent.
And when one coffee shop starts charging high prices, it might embolden nearby coffee shops to raise their prices as well. The losers in the end are the residents.
In the days when there was less wealth inequality, a hawker would be very wary of raising his prices for fear of losing customers because everyone was very price-sensitive.
With rising wealth disparity, there is now a sufficient pool of willing payers for raised prices, leaving the lower-income groups out in the cold. And we're talking food here, not luxuries.
We are living in a country, not a pure commercial entity, and every person must feel that he has a place in it. In areas where the lower-income feel powerless to fight rich asset holders, the authorities should step in to look after their interests.

Peh Chwee Hoe
 
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