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This friend told me that the real reason why MRT keeps breaking down and causing delays is because of overworked employees.
Both MRT operators require their employees (especially those dealing in train maintenance and operations) to work 7-days straight on rotating shifts.
The MRT breakdowns aren't caused by overworked employees. They're caused by lazy employees who consider working 7 days straight for a week to be their idea of hardship.
When I was working in Singapore, I worked 7 days straight without a break for more than 2 years.