- Joined
- Nov 14, 2008
- Messages
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OPEN LETTER TO DBS LTD
Deat Piyush Gupta
15 May 2020
DBS “DIGITAL TOKEN”? is tool for hacking.scammmg
When internet or online banking started depositors accessed their accounts, inter alia, using given dongle transmitted 6 digits to gain access and control over their transactions. Dongle is tied to depositor phone number known to DBS. Dongle is also always with depositor physically unless robbed or stolen by unauthorised/crooks.
Some years ago, without alerting or formally informing depositors “DIGITAL TOKEN” was phased in replacing the expensive (to DBS) but ABSOLUTELY RELIABLE DONGLE. Neither was depositor’s approval obtained to have these digital token -WHICH IS BASICALLY ANY SMART PHONE phased in to replance/displace the reliable and fully time tested dongle. No doubt the creator in DBS got a big pat on the back and a big feather in his cap for saving DSB a lot of money to have smart phone replace dongle which has high cost burden to DBS - purchased price; inventory costs; adminstration costs, distribution etc…!! Smart phone cost nothing to DBS.
HOWEVER DBS overlooked or ignored the serious consequence of this switch which basically exposed depositors to hackers/scammers. DBS willingly allow darkforces to switch control from dongle to their smartphone EVEN WHEN THEIR PHONE NUMBER IS FOREIGN OR UNREGISTERED WITH DBS LIKE THOSE TIED TO DONGLE.
UNDER ABOVE CIRCUMSTANCES DOES DBS HAS RESPONSIBILITY FOR SCAMS DONE TO DEPOSITS WITH DBS?
Deat Piyush Gupta
15 May 2020
DBS “DIGITAL TOKEN”? is tool for hacking.scammmg
When internet or online banking started depositors accessed their accounts, inter alia, using given dongle transmitted 6 digits to gain access and control over their transactions. Dongle is tied to depositor phone number known to DBS. Dongle is also always with depositor physically unless robbed or stolen by unauthorised/crooks.
Some years ago, without alerting or formally informing depositors “DIGITAL TOKEN” was phased in replacing the expensive (to DBS) but ABSOLUTELY RELIABLE DONGLE. Neither was depositor’s approval obtained to have these digital token -WHICH IS BASICALLY ANY SMART PHONE phased in to replance/displace the reliable and fully time tested dongle. No doubt the creator in DBS got a big pat on the back and a big feather in his cap for saving DSB a lot of money to have smart phone replace dongle which has high cost burden to DBS - purchased price; inventory costs; adminstration costs, distribution etc…!! Smart phone cost nothing to DBS.
HOWEVER DBS overlooked or ignored the serious consequence of this switch which basically exposed depositors to hackers/scammers. DBS willingly allow darkforces to switch control from dongle to their smartphone EVEN WHEN THEIR PHONE NUMBER IS FOREIGN OR UNREGISTERED WITH DBS LIKE THOSE TIED TO DONGLE.
UNDER ABOVE CIRCUMSTANCES DOES DBS HAS RESPONSIBILITY FOR SCAMS DONE TO DEPOSITS WITH DBS?
