Sim lim 'black shop' mobile air laughs at tourist who begs on knees for refund
[h=1]SIM LIM 'BLACK SHOP' MOBILE AIR LAUGHS AT TOURIST WHO BEGS ON KNEES FOR REFUND[/h]
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4 Nov 2014 - 4:30pm
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According to a report on Lianhe Zaobao, the errant retailer at Sim Lim Square which recently made the news for refunding a woman $1010 in coins, had gotten into another dispute with a Vietnamese tourist.
(See also:
Mobile Air at Sim Lim Gave Woman $1010 in Coins When She Asked for Refund)
MobileAir staff had reportedly laughed at the man, Mr Bành who had gotten down onto his knees to beg the shop for a refund of his money after they tried to charge him $1,500 for a warranty,
Mr Bành was visiting Singapore and he wanted to buy an iPhone 6 for his girlfriend’s birthday.
MobileAir had quoted him $950 for the phone and he had signed the invoice without reading it believing Singapore to be a safe place to shop. However, the shop later then asked for $1500 for the warranty which he had believed would be complimentary.
The shop then refused to let Mr Bành leave without paying.
Mr Bành is a factory worker who only makes $200 a month and he had saved for several months in order to buy his girlfriend the phone.
When the shop refused to give him a refund, he got down onto his knees and begged while crying. All the while, the shop keeper simply laughed at the poor man.
After a long stand-off, MobileAir agreed to refund him $600 of the $950 he paid for the phone meaning he would have paid $350 for nothing.
However, Mr Bành’s girlfriend refused to leave without justice.
MobileAir told the couple that they would not get any refund if they called the police but the Vietnamese pair called police anyway.
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After that, MobileAir only wanted to give them a $70 refund.
When the couple resorted to calling CASE, MobileAir agreed to give them $400 of the $950 back.
Mr Bành finally agreed on the $400 as he was just a tourist and he would need to return home in two days so he couldn’t follow through the full procedures with CASE anyway.
MobileAir is the worst shop in Sim Lim Square that has the most number of complaints with CASE regarding mobile phone purchases.
The shop, located at #01-41 has 11 complains in just 3 months.
Related:
Sim Lim Square: Govt Should Help Us Catch the “Black Shops” In Our Shopping Centre
Mobile Air: Don't Take the Coins We Give You if You Don't Like It
Malaysian Diving Star shares his Experiences of being Scammed at Sim Lim Square
Dear The Real Singapore, be Careful of this Shop at Sim Lim Square
