M1 is offering three days of free services for the 64-hour outage.

[Confuseous]

M1 is offering three days of free services for the 64-hour outage.

Here is their statement in full:

We have restored full 3G service in the affected areas yesterday. To express our sincere appreciation to the affected customers for their patience and understanding, all our postpaid customers will enjoy three days of free local mobile calls, SMS, MMS and data services, from 10 to 12 February 2013. This will commence from 00:01 hours on 10 February till midnight on 12 February 2013.

Prepaid customers will enjoy a S$1 bonus for every top-up of S$17 and above, during the month of February 2013.

 

[Cestbon]

FUCK M1. We dont need 3 day free service.
Waive one month bill for every 24hr down. This should be new bill in Parliament.
Or M1 should transfer all call using Singtel/Starhub bill to M1. To be fair.
How much business lost? Those buy share/have business/important call.

 

[nycheong]

FUCK M1. We dont need 3 day free service.
Waive one month bill for every 24hr down. This should be new bill in Parliament.
Or M1 should transfer all call using Singtel/Starhub bill to M1. To be fair.
How much business lost? Those buy share/have business/important call.

How abt many miss understanding with spouses leading to family breakup for not able to contact over long period. Telco are causing birth rate to fall further.

 

[red amoeba]

m1 users shld use data svc during these three days n watch movie play games cripple the entire system again

 

[Fishypie]

No point.The confidence in M1 is aLready gone for good.Which businesses whose profits/Losses that hinges on that
aLL important caLL wouLd dare to continue suscribing to them anymore ?..

 

[johnny333]

I've already decided to change telcoos, just haven't decided which telco to go to yet

 

[Alamaking]

Fuck man, sometimes still not working also, kanina

 

[winners]

In fact I don't remember SingTel nor StarHub giving free calls when they have service failures in the past. However, I do admit that 3 days of service failure by M1 is definitely intolerable.

Those idiots at IDA must implement a new regulation to enforce all mobile service providers to allow their clients to connect to the other working telcos in times of network failure exceeding 3 hours. And all local call charges are to be borne by the faulty telco during this interim period until their full service is restored.

However, the bloody IDA only knows how to fine the faulty mobile service provider, which is only going to make their coffers richer at the end of the day, leading to higher bonuses and salaries for themselves. It's definitely not going to benefit the end users because ultimately, the faulty telco will try to recover their loss from the fine by IDA through increased charges after several months or a year later.

Similarly when LTA fines the transport companies during MRT breakdowns. I can't say for the older East-West and North-South lines, but those newer Circle and North-East lines should not have such premature failures. In fact, those idiots at LTA are the ones awarding the tenders, supervising and also to serve as the project management during the construction of these MRT lines. Why had they allowed substandard cables and their supporting systems to be used by the contractors, leading to the present frequent MRT failures on the North-East line? In fact, those idiots at LTA are the ones to be responsible and blamed for their poor supervision during the construction phases. Yet they just simply pass the blame to the transport operators and fine them for every disruption. No wonder MRT fares will have to increase every odd years because they have to recover from the fines imposed by the LTA, which in turn again fattens the government's coffers, their bonuses and salaries.

So, who suffers in the end? Those daft Sinkies of course.

 

[looneytan]

No point.The confidence in M1 is aLready gone for good.Which businesses whose profits/Losses that hinges on that
aLL important caLL wouLd dare to continue suscribing to them anymore ?..

Aiyah, lightning never strike same place twice la, bro

next time will be starhub

 

[Jah_rastafar_I]

FUCK M1. We dont need 3 day free service.
Waive one month bill for every 24hr down. This should be new bill in Parliament.
Or M1 should transfer all call using Singtel/Starhub bill to M1. To be fair.
How much business lost? Those buy share/have business/important call.

Not happy ah? What are you going to do about it?

 

[Cestbon]

Gather a group more than 100 to demand early terminate line without penalty.

 

[Kinana]

Walau so shiok. Wasted I'm on Singtel.

 

[Jah_rastafar_I]

want to bet that by 10 -12 feb you guys would already have forgotten all about it.

 

[laksaboy]

Switch to the green telco.

 

[Jah_rastafar_I]

starhub seems to have the best customer service but their 3G speed is terrible. I hear they purposely choke up the bandwidth.

 

[biondi]

It is not just the phone outrage . Even my fiber internet plan with M1 sometimes experience intermittent connection.

 

[laksaboy]

LOL. So much for Singapore being a infocomm/telco hub.

IDA, catch up with South Korea first before you talk big.

 

[johnny333]

It is not just the phone outrage . Even my fiber internet plan with M1 sometimes experience intermittent connection.

I use Singtel's normal connection(not fibre) services and I'm no longer surprised when there is breakdown in connection. Once they even cut my services After I complained they sent someone down to check my connection & the service technician found out that someone had cut my connection

Don't ask me who, because only authorised people have access to the wiring closet. Obviously some sort of screw up

 

[UncleTOBY]

This type of screw up also have. Just like the SMRT....breakdown as and when it likes to. So third world...no standard at all.
Disappointing. Disgraceful.

 

[CarrotHead]

This type of screw up also have. Just like the SMRT....breakdown as and when it likes to. So third world...no standard at all.
Disappointing. Disgraceful.

Long time no see "Uncle".