Serious LTA 'deeply concerned' - SMRT falsification of maintenanc record.e

[CoffeeAhSoh]

LTA 'deeply concerned' about suspected falsification of maintenance record.

 

[CoffeeAhSoh]

LG Desmond is very serious. :(

 

[dr.wailing]

Familee is very good at falsifying records, especially those of GIC and Teamasick.

 

[dr.wailing]

LG Desmond is very serious. :(

Don't you worry. Desmond Quack won't be so easily dethroned. He's got powerful backers.

 

[virus]

desperate Quack and $8 cow dung should contact me if they need to get free knifes... i will personally sharpen it for them.

 

[virus]

Don't you worry. Desmond Quack won't be so easily dethroned. He's got powerful backers.

you r rite, casio chan already promise you more of the same disruptions if he get to be the next seat warmer

 

[pakchewcheng]

LTA 'deeply concerned' about suspected falsification of maintenance record.

I smell smoke smoke smoke and on coming wayang show on the way.

So they can parade around looking aggrieved and even more low ranking staff kenna hit. Can get rotan even.
This time they will include the office kopiahsoh together with the mailboy for public hooting

 

[yinyang]

Kns, shouldn't the proverbial buck stop here? After a series of boo-hoos, still no heads roll? Charmed life

 

[JohnTan]

I'm not really concerned because my wife and I drive. We are professionals and we each have our own cars.

If you are a real professional, why don't you have your own car?

 

[virus]

i am pro Con man i dont drive, i have chauffeur and company vehicle. why buy own car.. only stupid people do that.

 

[virus]

Familee is very good at falsifying records, especially those of GIC and Teamasick.

just watch it, these maintenance kia hardly check.. so who check the CPF vault and sign it off.

 

[Rogue Trader]

I'm not really concerned because my wife and I drive. We are professionals and we each have our own cars.

If you are a real professional, why don't you have your own car?

Not everyone is a professional grab or uber driver like u and Mrs Tan

 

[zhihau]

Not everyone is a professional grab or uber driver like u and Mrs Tan

Later JohnTan tekan you at the RC how?

 

[CoffeeAhSoh]

Kns, shouldn't the proverbial buck stop here? After a series of boo-hoos, still no heads roll? Charmed life

got . a few smrt staffs suspended only. Sad.

 

[Wunderfool]

LTA 'deeply concerned' about suspected falsification of maintenance record.

It is a deep-seated cultural issue. We have removed the Head of Maintenance.

Things will get badder and badder. [ What did I say ? ] No, no,no.... I mean better and better.

Desmond Quek

 

[CoffeeAhSoh]

Kns, shouldn't the proverbial buck stop here? After a series of boo-hoos, still no heads roll? Charmed life

/

heard that Desmond going after those chaps - boh chap whoever are protecting them :(

A malfunction in the water pumping system at Bishan MRT station caused rainwater to collect in the MRT tunnel, resulting in train service disruption on Oct 7 and 8. PHOTO: ST READER


SMRT flooding incident: Maintenance team signed off on work that was not done; staff suspended.



SINGAPORE - Preliminary investigations by train operator SMRT have found that a maintenance team in charge of a pump system, which eventually failed and caused a massive 20-hour disruption, signed off on work that they had not done.

The manager and staff responsible for the maintenance of the Bishan pump system have been suspended and are assisting in investigations, said SMRT in a statement on Tuesday (Oct 31) evening.

Records for quarterly maintenance works for December 2016, as well as in March and June this year were submitted but investigations found that track access approvals were not issued for these dates.

"Further pump records for the same dates show that the pumps were not activated on the stated maintenance dates, which would have been required as part of the maintenance procedure had the work been actually done," said the rail operator in a statement to the media.

The manager and staff responsible for the maintenance of the Bishan pump system have been suspended and are assisting in investigations, said SMRT, adding that it will be working with the union to ensure "due process is followed".

SMRT said the investigation team will be submitting its report soon, adding that it would introduce measures to correct "weak links swiftly and decisively".

These measures include making appropriate changes to the management and maintenance team, as well as setting up a joint readiness inspection team that will supplement reports to SMRT's own audit system and also independently report to the SMRT Board's Audit and Risk Committee.

In addition, the team will also work with the Land Transport Authority (LTA) to report to a LTA/SMRT Joint Board Technical Committee.

SMRT flooding incident: LTA 'deeply concerned' about suspected falsification of maintenance records
"This will ensure that maintenance and asset renewal are independently audited and monitored in a systematic manner," said the rail operator, adding that it will also engage third-party experts to step up quality control surveillance of all preventive maintenance activities as well as conduct a system-wide inspection of critical systems.

It is also increasing training to create "higher work responsibility and excellent culture within front line peer groups".

"SMRT has zero tolerance for failures in supervision and diligence over maintenance tasks. We do not condone any acts of dishonesty and dereliction of responsibility, whether by management or staff," said SMRT chairman Seah Moon Ming.

He added: "All who are accountable will be disciplined sternly, regardless of rank and position. Accordingly, the relevant management chain of command in SMRT must be held accountable."

SMRT'S STATEMENT:


Our investigation team will be completing and submitting its report soon. From preliminary reports, it appears that prescribed quarterly maintenance works for Dec 2016, March 2017 and June 2017 were not conducted as prescribed in our manual.

The maintenance records were signed off and submitted. However, our investigation reveals that there were no track access approvals issued for preventive maintenance of the Bishan portal sump pumps for these dates. Further pump records for the same dates show that the pumps were not activated on the stated maintenance dates, which would have been required as part of the maintenance procedure had the work been actually done.

The manager and staff responsible for the maintenance of the Bishan portal sump pump system have been suspended and are assisting in these investigations. We will be working with the union to ensure due process is followed.

Integrity and responsibility by our managers and supervisors are key, and constitute part of our core values. We are determined to correct these weak links swiftly and decisively and are implementing a series of measures to do so. These include:

a. Making appropriate changes to the management and maintenance team, where warranted;

b. Setting up a joint readiness inspection team that will supplement report to SMRT’s own audit system and which will independently report to a SMRT Board’s audit and risk committee. In addition, this joint readiness inspection team will together with LTA, report to the LTA/SMRT Joint Board Technical Committee. This will ensure that maintenance and asset renewal are independently audited and monitored in a systematic manner;

c. Engaging third-party subject matter experts to step up quality control surveillance of all preventive maintenance activities and conduct a system-wide inspection of critical systems. This will ensure that maintenance works are carried out in accordance with our specified standards; and

d. Intensifying training to establish a higher work responsibility and excellent culture within front line peer groups.

Mr Seah Moon Ming, chairman of SMRT Corporation and SMRT Trains, said: “As the new board chairman, I am here to work with the SMRT board and management to comprehensively identify and solve problems, as well as upgrade our train service systems, processes and people, so as to deliver safe, reliable and comfortable travel for our commuters.

"SMRT has zero tolerance for failures in supervision and diligence over maintenance tasks. We do not condone any acts of dishonesty and dereliction of responsibility, whether by management or staff. All who are accountable will be disciplined sternly, regardless of rank and position. Accordingly, the relevant management chain of command in SMRT must be held accountable.

"We expect all SMRT employees to carry out their daily work responsibly and with high integrity, to serve Singapore and our commuters better. Every SMRT staff must share this vision and collectively work towards regaining public trust and confidence.”

 

[CoffeeAhSoh]

desperate Quack and $8 cow dung should contact me if they need to get free knifes... i will personally sharpen it for them.

Chairman Seah now want the following :


"SMRT has zero tolerance for failures in supervision and diligence over maintenance tasks. We do not condone any acts of dishonesty and dereliction of responsibility, whether by management or staff," said SMRT chairman Seah Moon Ming.

He added: "All who are accountable will be disciplined sternly, regardless of rank and position. Accordingly, the relevant management chain of command in SMRT must be held accountable."

 

[CoffeeAhSoh]

Chairman Seah very On the Ball :(

 

[jw5]

If Desmond is blaming it on deep seated cultural issues, he should go after former CEO See Saw as well.

However, it follows that "He who likes to show nipples" Sacred & Scared Khaw may want to protect her for obvious reasons. He should then follow his chairman's example by bowing 90 degrees to all Singaporeans, but of course being the overconfident yet calm humbug that he is, he certainly won't.

/

heard that Desmond going after those chaps - boh chap whoever are protecting them :(

 

[CoffeeAhSoh]

It is a deep-seated cultural issue. We have removed the Head of Maintenance.

Things will get badder and badder. [ What did I say ? ] No, no,no.... I mean better and better.

Desmond Quek

$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$


12 months and no one knows ???


/

A water pump at he Bishan storm water sump pit, part of an anti-flood system. (PHOTO: Land Transport Authority)


MRT tunnel flooding: Quarterly maintenance of anti-flood system not done for almost a year

Yahoo News Singapore31 October 2017


UPDATE: The Land Transport Authority has responded to SMRT’s preliminary findings on the anti-flood system at Bishan MRT " style="margin-bottom: 1em; color: rgb(38, 40, 42); font-family: "Helvetica Neue", Helvetica, Arial, sans-serif; font-size: 15px; background-color: rgb(255, 255, 255);">UPDATE: The Land Transport Authority has responded to SMRT’s preliminary findings on the anti-flood system at Bishan MRT


While the maintenance records for the works – which were due in December 2016, March 2017 and June 2017 – were signed off and submitted, no track access approvals were issued for the dates to allow the works to be done. These findings were revealed in an SMRT statement issued on Tuesday (31 October) evening.

“Further pump records for the same dates show that the pumps were not activated on the stated maintenance dates, which would have been required as part of the maintenance procedure had the work been actually done,” said the statement, referring to the pumps meant to clear excess water so as to prevent the train tunnels from flooding.

The manager and staff responsible for the maintenance of the Bishan anti-flood system have been suspended and are assisting in investigations, said SMRT, adding that it will be “working with the Union to ensure due process is followed”.

“SMRT has zero tolerance for failures in supervision and diligence over maintenance tasks. We do not condone any acts of dishonesty and dereliction of responsibility, whether by management or staff. All who are accountable will be disciplined sternly, regardless of rank and position,” said Seah Moon Ming, chairman of SMRT Corp and SMRT Trains.

In response to the SMRT’s statement, the Land Transport Authority (LTA) said that it was “deeply concerned” by the train operator’s findings and will independently evaluate them.

“LTA is carrying out a full investigation into the incident and will make its recommendation on the penalties to the LTA Board in due time,” LTA said, according to a report by Channel NewsAsia.

As the regulator, LTA said it “views breaches of all rail operating licences seriously”, adding that it will boost checks on SMRT’s maintenance audit and inspection regime.



In the statement on Tuesday, SMRT said its investigation team will be completing and submitting its full report soon.

In seeking to correct “weak links”, it will implement a series of measures including engaging third-party experts to step up the inspection and maintenance of critical systems along with “intensifying training to establish a higher work responsibility and excellent culture within frontline peer groups”.