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- Aug 4, 2013
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actaully all malaysian developers never bother with sales. so far i've been to many developer office, the sales is like f*** compare to singapore. it's like i owe them something and they don't have any concept of 'service'. some like sime darby can feel some of them are racist. product knowledge and market knowledge are poor too.
the "best" so far is sp setia. but not all their offices too. their SEG sales office is f**** up.
I beg to differ. My recent visit to Sime Darby's The Glades at Subang Jaya made my set a benchmark for all developers and sales execs, including the ones in Singapore.
The sales exec, Shah, brought my family and I on a tour around the whole development in a span of nearly 4 hours. He drove us around personally, went out of the way to make sure we never got in the rain, briefed us in great details on every house, the development and the locality, and even made us some gourmet coffee at the end of the visit. We also got some product DVDs that only owners get. The whole time, we were treated like VIPs from all the other sales execs, guards and even cleaning ladies. And I am quite sure, all that time, Shah knew we would have a remote chance, at best, to buy a house their. I applaud Sime Darby's training of their staff, and the professionalism and pride the staff exuded.
Conversely, at Setia Eco Park at Shah Alam, the sales lady seemed like she couldn't wait to send us away to the Show Village on our own, and get rid of us at the end of the visit so that she could get back whatever she was playing on her PC.