Chitchat Guess the race: Complains about SIA on ST forum.

[Jah_rastafar_I]

In October, I booked tickets for my family and me on Singapore Airlines to Chennai. We were to depart on Dec 8 and return on Dec 24.

Unfortunately, some business matters cropped up before the trip and I decided to book a new ticket to India, forfeiting my original Dec 8 ticket but staying with the original return ticket on Dec 24.

To my surprise, I was told by SIA that I would not be able to use the return ticket, as I did not use the onward ticket. I was also not able to get a refund on this.



I am aware of non-refundable tickets, but it seems unreasonable and customer unfriendly to disallow the ticket from being used.

It seemed that the ticket I had originally purchased was a special ticket (termed an "out of sequence" ticket). However, there was no mention of this on the ticket.




I hope SIA revisits this restriction and either allows the customer to use one leg of the ticket or provides a refund.

Sripadhanallur Kumaraswamy Natarajan

 

[cocobobo]

New red passport holder i bet

 

[Cottonmouth]

Has to be a fucking shitskin motherfucker.
They should be on a plane that will crash to the deepest depth of hell.

Fucking Indians.:oIo:

 

[jw5]

You should be lucky that he didn't demand the plane delay its takeoff to accommodate his tardiness.

 

[eErotica69]

Take Airasia or Tiger, buy 2 one-way ticket. No such problem.

Suitable for cheapos also

 

[spotter542]

Shitskin will always be shitskin

 

[johnny333]

SIA taken the Spore passengers for granted & overcharging them for yeats. So I think SIA deserve such customers

 

[eatshitndie]

with sq on promotional tickets must rebook entire roundtrip. cannot suka suka book one way here and try to substitute one leg of round trip there. with different booking codes, sq sees that as 2 separate bookings and cannot reconcile 2 separate bookings as one and the same. for me, i always go online to do my booking with sq using my kris account. so easy as my account page will show all my bookings, and if there's a double booking can fix them way ahead of time. this neh must be very it-illiterate. heaven helps sg if he works in sg as it expert and granted pr. epic fail.

 

[rotiprata]

in nehland; either you cheat.. or you get cheated... SQ must have learnt from them..

 

[scroobal]

This is the practice of Airlines from days of yore. The first leg has to be done or else the ticket becomes invalid. Some airlines require all legs to be done or it becomes invalid.