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- Sep 24, 2008
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One nasty customer - a butch accompanied by her lesbo friend - today demanded my waitress explain the menu to her in detail in English, knowing full well she is PRC.
I encounter this once in a while. The customer has a right to know, so in such a situation, the staff will approach me or any other Singaporean or Pinoy.
But this woman demanded to know why that PARTICULAR waitress cannot explain in English. Not enough to have someone like me - the boss - to take her food order.
I explained to her but she wanted to know about my hiring practices. I then refused to serve her and asked her to leave my restaurant.
She took pictures with her iphone. I made it very clear that the premises are private and if I see any of it online, I will stream the entire video of her performance - the ranting, shouting and foot stomping - from my surveillance cam.
Suddenly, knowing she was being recorded, she softened up. I insisted she leave and told her not to come back again. We all try to live harmoniously and occasionally there will be people making trouble.
I encounter this once in a while. The customer has a right to know, so in such a situation, the staff will approach me or any other Singaporean or Pinoy.
But this woman demanded to know why that PARTICULAR waitress cannot explain in English. Not enough to have someone like me - the boss - to take her food order.
I explained to her but she wanted to know about my hiring practices. I then refused to serve her and asked her to leave my restaurant.
She took pictures with her iphone. I made it very clear that the premises are private and if I see any of it online, I will stream the entire video of her performance - the ranting, shouting and foot stomping - from my surveillance cam.
Suddenly, knowing she was being recorded, she softened up. I insisted she leave and told her not to come back again. We all try to live harmoniously and occasionally there will be people making trouble.