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- Sep 23, 2008
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CASE no want handle all these cases hor:
Complaints CASE does not handle:
* Business-to-business disputes
o If your company signs a contract with another company, or if you purchased a good or service for business use, this is considered a business-to-business transaction. Should a dispute arise from the transaction, this is not under CASE’s purview. You may consider checking with the Small Claims Tribunals (SCT) if you are eligible to make a claim via the SCT.
* Tourist complaints
o If you are a tourist and have a dispute with a retailer or vendor, please contact the Singapore Tourism Board at 6736 6622 or visit their website at http://app.stb.gov.sg/asp/index.asp
* Landlord and tenant claims
o If you have not engaged a housing agent for your leasing/rental, then you should lodge your case with the Small Claims Tribunal. Their website is at http://app.subcourts.gov.sg/sct/index.aspx.
* Speculation in shares, stocks, commodities, investments
o If you are an investor and have dealings in shares, stocks etc. These are not consumer issues.
* Accident claims
o If you have a dispute with another driver in an accident, we are unable to assist.
* Overseas companies
o If you have bought a product overseas (except for Mainland China and India), we cannot pursue your case.
Complaints CASE does not handle:
* Business-to-business disputes
o If your company signs a contract with another company, or if you purchased a good or service for business use, this is considered a business-to-business transaction. Should a dispute arise from the transaction, this is not under CASE’s purview. You may consider checking with the Small Claims Tribunals (SCT) if you are eligible to make a claim via the SCT.
* Tourist complaints
o If you are a tourist and have a dispute with a retailer or vendor, please contact the Singapore Tourism Board at 6736 6622 or visit their website at http://app.stb.gov.sg/asp/index.asp
* Landlord and tenant claims
o If you have not engaged a housing agent for your leasing/rental, then you should lodge your case with the Small Claims Tribunal. Their website is at http://app.subcourts.gov.sg/sct/index.aspx.
* Speculation in shares, stocks, commodities, investments
o If you are an investor and have dealings in shares, stocks etc. These are not consumer issues.
* Accident claims
o If you have a dispute with another driver in an accident, we are unable to assist.
* Overseas companies
o If you have bought a product overseas (except for Mainland China and India), we cannot pursue your case.