CCK food court owner posts ‘rude’ replies to bad Google reviews from customers

[Franjipani]

CCK food court owner posts ‘rude’ replies to bad Google reviews from customers​

The owner allegedly called one of the reviewers a "clown".

By Dhanya Vimalan - 6 Jun 2024, 11:29 am

A food court owner in Singapore has come under fire for posting “rude” replies to poor Google reviews about the establishment.

A member of the Complaint Singapore Facebook page recently posted a screenshot of an interaction between the owner of a Choa Chu Kang (CCK) food court and a customer.

The owner of the food establishment told the customer not to “come back” after they claimed the coffee served at the CCK food court “tasted very bad”.

Several Facebook users have since come forward with other screenshots showing the owner’s sharp retorts.

Owner tells customer not to ‘come back’ after one-star review​

On Monday (3 June), a member of the Complaint Singapore Facebook page shared a screenshot of an interaction between the owner of the CCK food court and a customer.

“Happen to come across this review,” the caption read.

Source: Facebook

A local guide had given the CCK food court a one-star review, claiming the establishment’s coffee “tasted very bad” and had “no coffee taste at all”.

Seemingly irritated by the review, the owner wrote back saying: “Ok then don’t come back clown”.

Facebook users reveal other crude replies from owner​

In light of the post, several other Facebook users took to the comments to share other Google review replies from the owner of the CCK food court.

One commenter posted a screenshot of another customer’s one-star review of the food establishment, which said that a staff member of a economy rice stall was “quite rude” when asked for the price breakdown.

The owner of the CCK food court sarcastically responded to the reviewer: “No money ah bro”.

Source: Facebook
Another commenter shared a different interaction between the CCK food court owner and a customer, with the caption: “Never seen such a rude owner”.

The customer had also given the food court a one-star review two years ago, sharing that the chee cheong fun (steamed rice rolls) sold at the establishment was the “most expensive” they’ve had.

The owner of the CCK food court then hit back by allegedly calling the reviewer a “poor dog”.

Source: Facebook
MS News has reached out to the owner of the CCK food court for comment.

 

[liamricci]

Great customer service!

 

[knowwhatyouwantinlife]

Low ses is really low ses...if the deal ain't right don't patronise...nobody cares about your review and the replies may be in response to possible hired rival interferences..very few movies on rotten tomatoes have a score of 100% but this dosent mean those below 100% are inferior

 

[bobby]

CCK owner well brought up…must always tell the truth. Same with those who complain.

 

[JurongEast]

Low ses

 

[myfoot123]

In Singapore, asking sellers to improve, in their product and services, is like asking a whore to accept free fuck.

 

[Narong Wongwan]

Low ses is really low ses...if the deal ain't right don't patronise...nobody cares about your review and the replies may be in response to possible hired rival interferences..very few movies on rotten tomatoes have a score of 100% but this dosent mean those below 100% are inferior

Low crass sinkie mentality.
He deemed wasted money want to get back at the shop only can cowardly sabo on social media. Very free kaypoh chees also fall into same category as these losers

 

[JurongEast]

Up up up

 

[JurongEast]

Up

 

[Aaron carter]

Up up up

Fuck is wrong with you? upping every thread? @jw5 please do something about this spammer.

 

[JurongEast]

Up

 

[ChinaCommunistSG]

Low ses

 

[jw5]

Fuck is wrong with you? upping every thread? @jw5 please do something about this spammer.

I upped him already.

 

[JurongEast]

I upped him already.

Thanks

 

[Norty]

I like that nobody deleted these posts. I know some companies remove complaints from PissedConsumer and other platforms keep their customers unaware of potential issues. So, when I see a business with only positive reviews, I become skeptical.