Hiya was wondering if AIA could do this? I paid for this AIA endownment policy for 25years and it was stated that upon muturalty I would get back $17,000.00 garenteed amount. But 2 years ago I got letters from AIA stating that they could not pay me the garenteed amount and this year when this policy muture all I got back was $12,800.00. I did not lapse in my payment for the last 25years.
:oIo: AIA
i have similar problem with them over the guaranteed amount on the endowment policy. they short change me more than 10K+.
i have raised my unhappiness and they asked me to fill up an investigation form for their review which will takes up to 8 weeks.
they always asked..can you remember what transpire between and your agent when you bought this policy. and GOD knows, its more than 20 years ago la..
i tell them, 20years ago, AIA are manned by people of intergrity and professionalism. Now it's like being run by con man trying to pay you less and looking for loopholes. asked them what is the meaning of guaranteed? they say the payout amount was only from their agent presentation material and not included in the contract send to you and they tell you that the agent may made a mistake in the presentation. ##$#
i am waiting the outcome of their investigation before taking the case to Fidrec and court, if Fidrec fails.