So what? The Shinkansen in Japan is also bleeding, but both the Taiwanese and Japanese transits provide far more reliable service than our MRT: better punctuality, more extensive lines, fewer breakdowns.
What's the point of making huge profits every year like SMRT that go straight into the pockets of executives and shareholders, while neglecting maintenance and causing a breakdown every week?
Of course if you can have profitability with reliability like the HK MTR, then that's the ideal situation. That's why the HK MTR sets the gold std.