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Jun 15, 2010
A safe-to-fail mentality will only breed complacency
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I REFER to Saturday's commentary, 'A city that never fails? Better a safe-to-fail city' by Ms Chua Mui Hoong. There is a difference between expecting a fail-safe society and expectation of a safe society, and I believe most people like me expect the latter.
In the case of SMRT's security breach, it is not simply a case of an 'honest mistake', but that of complacency. We could have forgiven it if the depot was highly secured, but this was not the case. Even the post-event response by SMRT leaves much to be desired.
Ensuring vigilance and accepting failures do not go hand in hand. It is totally justified for us to be concerned about our lives and expect that no expenses are spared when it comes to protecting lives.
If we were to adopt a safe-to-fail mentality, as Ms Chua suggests, it will only breed complacency, and such an attitude will create organisations that are only reactive to problems and not proactive agents that constantly seek to improve themselves.
Jeff Pang
A safe-to-fail mentality will only breed complacency
<!-- by line --><!-- end by line -->
<!-- end left side bar --><!-- story content : start -->
I REFER to Saturday's commentary, 'A city that never fails? Better a safe-to-fail city' by Ms Chua Mui Hoong. There is a difference between expecting a fail-safe society and expectation of a safe society, and I believe most people like me expect the latter.
In the case of SMRT's security breach, it is not simply a case of an 'honest mistake', but that of complacency. We could have forgiven it if the depot was highly secured, but this was not the case. Even the post-event response by SMRT leaves much to be desired.
Ensuring vigilance and accepting failures do not go hand in hand. It is totally justified for us to be concerned about our lives and expect that no expenses are spared when it comes to protecting lives.
If we were to adopt a safe-to-fail mentality, as Ms Chua suggests, it will only breed complacency, and such an attitude will create organisations that are only reactive to problems and not proactive agents that constantly seek to improve themselves.
Jeff Pang