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another Sinkie's father lost 50K in ocbc scam

Voldermort

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Jan 11, 2021
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To whom it may concern
50k GONEEEEEEEEEEE!!!!!!!!!!!!!!!!!!!!!!

I want to highlight my dissatisfaction and disappointment with the service/work ethics I received from OCBC. I am utterly disappointed and frustrated and have lost all credibility with ocbc.

On 24/12/2021, my father, unfortunately was a victim of a phishing scam which involved a text message sent to me via OCBC VERIFIED number. He was only made aware of the unauthorised fraudulent transaction on 25/12/2021, in which, he immediately made a police report.

As it was a public holiday (25/12/2021), my father was not able to inform ocbc on the day itself. On 26/12/2021, my father and I made a trip down to ocbc toa payoh branch to inform and further investigate about the scam with reference to the police report he have made. However, we were told by the branch manager that the scammers were too smart and nothing could be done and so this issue has to be escalated to someone with higher authority.

On 27/12/2021, my father and I went down to ocbc head quarters with my documents to further expedite the situation and enquire about the funds lost. Again, we were told to wait between 7 - 9 days as ocbc continues to investigate.
However, as days passed and well beyond the 9 days, we received no updates or replies from ocbc. My dad called the office enquiring about the progress, and again was told to wait further as they investigate.

On 12/1/2022, my dad received a letter from ocbc stating that they are unable to to recall the funds due to the reason “unable to contact the recipient”. Not only is this response ridiculous and unacceptable, it is also very unprofessional of ocbc. It seems there is no effort whatsoever in ocbc investigation.



A lot more at https://shrtcô.de/DcdYWe
 
All Ocbc staff need to attend EQ classes.. Even if they can't do anything @that point in time, they should @least wayang with the victims by showing some care n concern!
 

Mr Praveen Raina

Mr Praveen Raina

Group Operations and Technology​

Mr Praveen Raina was appointed Head of Group Operations and Technology in June 2021.

Mr Raina joined OCBC Bank in August 2008 and has held various senior positions in Group Operations and Technology. He was responsible for the bank’s innovation efforts in technology development to deliver positive customer experience and capabilities across its touchpoints.

He was appointed Executive Vice President in May 2019 and assumed the role of Global Head of Operations and Technology at OCBC Bank’s private banking subsidiary Bank of Singapore in December the same year. He has more than 20 years of experience in technology development, project management and banking operations.

Mr Raina has a Master of Business Administration from the University of Windsor.
 
Only idiots will now keep an account with OCBC......
 
... I want to highlight my dissatisfaction and disappointment with the service/work ethics I received from OCBC. I am utterly disappointed and frustrated and have lost all credibility with ocbc ...

... this response ridiculous and unacceptable, it is also very unprofessional of ocbc ...
me got say b4 in a thread loong time ago me stayed away from dem loong time ago ...

dey had made no effort 2 improve after so many ears but steadfastly n stubbornly continue wif their arrogance n attitude ...
 
All Ocbc staff need to attend EQ classes.. Even if they can't do anything @that point in time, they should @least wayang with the victims by showing some care n concern!
Why should any biz even bother when there is no consumer protection in singkie land?
 
All Ocbc staff need to attend EQ classes.. Even if they can't do anything @that point in time, they should @least wayang with the victims by showing some care n concern!
They should attend PAP wayang lesson. Very effective. 61% can easily be soothed by some lies and wayangs. All banks should send their staff for such lesson.
 
After a few days still no word from the bank.
They will deny responsibility looks like it.
First class bank by now will try to block suspicious fund transfer but looks like this is not possible as sinkie is money laundering hub.
 
Hey mat, why you worry about banks? Just like John Tan you are a bankrupt.
After a few days still no word from the bank.
They will deny responsibility looks like it.
First class bank by now will try to block suspicious fund transfer but looks like this is not possible as sinkie is money laundering hub.
 
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