5 star SG hotel The Robertson House gets destroyed in scathing review

[Van Sexting]

So tragically half-pie, Dr. J Murray Robertson himself would churn in his grave

The Robertson House can best be likened to a grandly malfunctioning clockwork orange - pretty when viewed from outside, yet hardwired wrong aplenty beneath. Its state of affairs is intuited as either being: a) near non-existent, or b) in utter dishevelment, take your pick. Anyways, cutting through the flannel, here's a laundry list setting forth what went thumpingly skewwhiff during our ill-fated sojourn.

Checking in lasted forever. Some tourist backlog stretching longer than the Chungking Express that thronged the hotel lobby was encountered upon arrival, while just two front desk counters remained opened for chugging things along. Consequently, at least 45 minutes elapsed before we received any sort of attention. Strike one.

Guest room rife with shortcomings. Tightass, near unmanoeuvrable quarters and FUBAR air conditioning aside, our deluxe queen booked sprung other nasty surprises. First off, the espresso machine's previously undrained water carriage (god knows why) had all but gotten the bedside table inundated. Then there's this curious case of a precariously wobbly power outlet later deemed by the onsite electrician to constitute a potential fire risk should an arc fault eventuate; as such we were, after laborious haggling transplanted couple floors up. Strike two.

Another room, another unforeseen problem. Moments past midnight, 'em lights, TV, A/C, even landline suddenly....died simultaneously. Ah, big fat outage swathing us in total caliginosity for 600 whole goddamn seconds, how "charming". NOT. Strike three.

More at https://www.hotelsandphotos.com/the-robertson-house-by-the-crest-collection-review-august-2024

 

[Cs101]

Heng ah I low SES cannot afford to stay in luxury hotel

 

[congo9]

Singkie land in bad shape.
Pap chasing GDP figure, trying to inject steroid... Trying to find it but tops.

 

[bushtucker]

Never heard of robertson house. Robertson quay hotel however was an affordable place for day use for a quickie.

 

[Aaron carter]

Never heard of robertson house. Robertson quay hotel however was an affordable place for day use for a quickie.

It used to be Park Hotel Clarke Quay under the Park Hotel Group, until the company nearly went belly up and lost almost everything overnight.

https://www.straitstimes.com/busine...rd-management-contract-park-hotel-farrer-park

 

[OYK]

So tragically half-pie, Dr. J Murray Robertson himself would churn in his grave

The Robertson House can best be likened to a grandly malfunctioning clockwork orange - pretty when viewed from outside, yet hardwired wrong aplenty beneath. Its state of affairs is intuited as either being: a) near non-existent, or b) in utter dishevelment, take your pick. Anyways, cutting through the flannel, here's a laundry list setting forth what went thumpingly skewwhiff during our ill-fated sojourn.

Checking in lasted forever. Some tourist backlog stretching longer than the Chungking Express that thronged the hotel lobby was encountered upon arrival, while just two front desk counters remained opened for chugging things along. Consequently, at least 45 minutes elapsed before we received any sort of attention. Strike one.

Guest room rife with shortcomings. Tightass, near unmanoeuvrable quarters and FUBAR air conditioning aside, our deluxe queen booked sprung other nasty surprises. First off, the espresso machine's previously undrained water carriage (god knows why) had all but gotten the bedside table inundated. Then there's this curious case of a precariously wobbly power outlet later deemed by the onsite electrician to constitute a potential fire risk should an arc fault eventuate; as such we were, after laborious haggling transplanted couple floors up. Strike two.

Another room, another unforeseen problem. Moments past midnight, 'em lights, TV, A/C, even landline suddenly....died simultaneously. Ah, big fat outage swathing us in total caliginosity for 600 whole goddamn seconds, how "charming". NOT. Strike three.

More at https://www.hotelsandphotos.com/the-robertson-house-by-the-crest-collection-review-august-2024

Woah the reviewer's english sibei vicious and powderful....

 

[Aaron carter]

 

[Pinkieslut]

https://www.google.com/travel/search?q=the robertson house by crest&g2lb=4965990,4969803,72277293,72302247,72317059,72406588,72414906,72421566,72471280,72472051,72481459,72485658,72499705,72614662,72616120,72619927,72647020,72648289,72658035,72686036,72760082,72801712,72808078&hl=en-SG&gl=sg&cs=1&ssta=1&ts=CAEaRwopEicyJTB4MzFkYTE5OWYwMGNkYzU4MzoweDk3NmQwNmVjOGRlYzZjYWISGhIUCgcI6A8QDBgHEgcI6A8QDBgIGAEyAhAA&qs=CAEyFENnc0lxOW14NzhqZHdiYVhBUkFCOAJCCQmrbOyN7AZtl0IJCats7I3sBm2X&ap=ugEHcmV2aWV3cw&ictx=111&ved=0CAAQ5JsGahcKEwjwx-ytp5WKAxUAAAAAHQAAAAAQEg

Many bad reviews. Sound more like 3.5 star type hotel.

 

[Cs101]

Wah your link longer than the great wall of china, safe to click boh?

 

[Pinkieslut]

Wah your link longer than the great wall of china, safe to click boh?

google travel you think leh?

 

[Les grossman]

wah this roberto house really damn jialat, machiam like house of cards

 

[Pinkieslut]

wah this roberto house really damn jialat, machiam like house of cards

What do you expect in SG, overpriced and undervalued. Dunno why these people bother to visit this city except to wash money

 

[Van Sexting]

Nothing in SG is real, all man-made and fake as fuck like the pimps and adulterers party.

 

[Nymphomania]

Unacceptable Service Standards for a 4-Star Hotel manage by Ascott group

While this hotel excels in location and provides decent rooms, the complete lack of responsiveness to phone calls is an absolute deal-breaker. Over the course of nine hours, from 12 noon to 9 PM, not a single call was answered—whether made from the room phone or a personal mobile. This wasn’t a one-off occurrence but a repeated failure, with at least eight attempts met with silence.

This raises serious concerns about guest safety and service standards. What happens during an emergency? If a companion is sick, or a safety incident arises, who do we turn to when no one answers? For a 4-star hotel, this basic service failure is utterly unacceptable. It’s not just about inconvenience; it’s about guest welfare.

If this property is part of the Ascott chain, it’s deeply disappointing. The Ascott brand is known for upholding high standards, yet this hotel tarnishes that reputation. It’s baffling that with today’s advanced technology, the hotel cannot route calls to a duty manager, an answering machine, or even an automated system to record room numbers and call back. These are fundamental protocols in modern hospitality.

Failing to address something as basic as phone responsiveness reflects a lack of foresight and responsibility. A hotel that disregards such an essential service leaves guests feeling unsafe and unsupported.

This experience has been a stark reminder that basic hotel service 101—answering the phone—cannot be ignored. Until this issue is resolved, I cannot recommend this hotel to anyone seeking reliable service and safety.