I suppose the term "constructive criticism and feedback" carries a different meaning for the PAP. The first thing the PAP and government must realise that they are not unpaid volunteers asked to do charitable work and enduring unfair criticism. The first thing this guy and the PAP have to realise is that things are not only not working but there is a dearth of ideas and solutions from the government and more importantly the leadership has no convincing vision. People are not only angry, they are worried.