Re: Rejection letters from financial institutions
Monday, February 16, 2009
Rejection letters from financial institutions
Many note holders (of mini bonds, high notes, pinnacle notes, jubilee notes) are getting rejection letters from the financial institutions. They are disappointed. They wish to take legal action.
I am getting e-mails from these investors. It is quite discouraging to see so many people who are disappointed with the decision of the financial institutions.
Here is a comment:
The most insulting part is that we all got form letters, and not even one word of explanation was given. That is why the XXX brand stand for, cruelty and arrogance. No one in my family and no one that came after me will even bank with this brand.
Posted by Tan Kin Lian at 10:49 AM
12 comments:
Nick said...
From FI's perspective, they are selling the product in accordance to Mas guideline and so long the investor is not 62 and above and is educated, the standard form of rejection will be given.
Why? Reason is simple. The problem with all these CLN is the execution of them. During sales, REs are known to be 6-7 but during execution, another set of 100-150 REs are used for credit protection by us (investor). And Mas is only getting independent party to look into the selling process and not the product execution, which is the MAIN point of the problem.
All rejection victims should be united to write to Mas to start investigation on the product execution in order to bring the truth and justice.
February 16, 2009 11:51 AM
Parka said...
Precisely. So much for the transparency. If no reasons are given, why even put up a show of going through with the interviews? Basically they can just do whatever they want.
February 16, 2009 12:04 PM
Anonymous said...
Mr Tan,
I disappointed by the rejection from my bokerage firm and wish to pursue class action. Can you advise who should I contact?
Regards,
Mr Lee
February 16, 2009 2:05 PM
SB said...
We are advised by MAS to follow the recommended process of lodging our complaints with the FIs. In the process each of us got "interrogated" by the FIs' staff and submitted a statement detailing our side of the story regarding the transaction and listing the basis of our complaint. We bare it all to the FIs to facilitate the investigation process. It is our expectation that the FIs will level the playing field when making its final decisions and will reciprocate with the reasons for the decisions particularly when they are to reject the complaints.
Now, we see and hear that the FIs are not honouring this en masse and their rejection letters come with a complete silence on their reasons. How are the complainants going to assess the merit of the FIs' positions and hence decide whether they will discontinue with the complaint process or to proceed to the next recommended step of going to FIDREC.
I urge every one who receives reject letters with no reasons attached to lodge a complaint on this with MAS and let them be aware of the prevalence of this injustice and bully-stance of the FIs. In a court of law, a judge will give the reasons for his judgement. Why should FIs be allowed to act otherwise and unfairly? Are the FIs not confident that their positions are on solid ground or is this a ploy to hide their faults and steamroll themselves through?
February 16, 2009 2:38 PM
Anonymous said...
MAS reported that 75% of minibond investors got compensation from banks. For ABN (RBS), the figure is probably far less than 75%.
February 16, 2009 3:20 PM
Anonymous said...
The program "House Of Cards" now (16/2 9pm) showing on CNBC channel interviewed Alan Greenspan who said even he, who has a strong maths background, is bewildered by these CDOs which are the toxic assets packaged into Structured notes and sold to us. How do they expect ordinary folks like us to understand what was sold to us under disguise of AAA rated Companies???
February 16, 2009 9:49 PM
Anonymous said...
They do this because they are what they are.
We folks still have a lot to learn about the ways of the world and the system.
February 16, 2009 10:34 PM
Anonymous said...
Fellow intoxicated victims,
The Complaint Handling process is wrong from the beginning.
[1] Mis-selling is a breach of statutory obligation of FI, which should be investigated by MAS as delegated by Fin Adv Act.
[2] Investors bare all facts in the Complaint lodged; but during the interview, FI only asks for more information and did not reveal FI's position. This is not an interview bec interview means 2-way traffic. 1-way interview by FI on investors is INTERROGATION even it is done in politeness.
[3] It is unfair when FI offers or rejects compensation without reasons. This is because Investor state the facts of their claims; whilst FI can be silent!
[4] If Investors reject the offer and goes to Fidrec, no matter how unfair it is, the original offer will vanish. Investors are cornered because the original tenets of fairness stipulated by MAS cannot be carried without intervention.
When Justice is not upheld, that will be the end of trust and respect. There is a Chinese saying, "water carries ship; and sinks ship at the same time."
From. Structured KuKu
February 16, 2009 10:54 PM
Anonymous said...
let me leave a comment or two; frm e begining, class action shuld hve commence, e practice therein SE is high handed with no support frm relevant authorities;let alone getting ur money back, when will SE will up to reality of 'justice' in this regime land...when u commence class action; e level of attentn shall enough to warrant serious consideration by all parties including authority in name of 'financial competence' & uphold e name of free market, espcially in SE, so the merry go round shall take years if kind enough for any settlement, why did u waste so much time to bck e beginnng of e circle..wake up! or else, live with fate, it ur choice that you had invested...
February 16, 2009 11:28 PM
Falcon said...
In any negotiation process, the more one party knows about the other party is an advantage. Conversely, the less the other party knows about oneself, the greater the advantage. So obviously when you detailed your story, it is going to be used for the other party's advantage because whatever you have said is taken as evidence and you cannot later say a different thing or your credibility will suffer. By not giving their reasons, they have limited your knowledge so that is why you are now in a situation where you feel you are losing control and not sure what to do. Even if you sue them now, you are already at a disadvantage. If your case goes to court, their lawyers can study what you said closely and devise a strategy to win the case by dissecting what you have said and find any loophole or wrongdoing on your part. Your poor lawyer will not have the same leverage as he will not even know what the other side is thinking.
February 17, 2009 1:22 AM
Anonymous said...
DEAR FALCON
You are RIGHT to say .. "So obviously when you detailed your story, it is going to be used for the other party's advantage .."
You are WRONG because the Investors are following MAS 3-step approach, announced to the public and debated in parliament.
You are right and wrong, but investors are KU KU.
FROM Structured Ku Ku
February 17, 2009 7:59 AM
tan hwa said...
NO REASON GIVEN FOR REJECTION.
I think we know when a policeman catch a criminal ,he will read out the right to him.That is some sort like "you
have the right to remain silence
what you say will be use as evidence.....
That why now the FI have all data's of your complain.which FALCON have said in his blog
February 17, 2009 9:06 AM