SMRT gets a B-rating

[sinkiesnotdumb]

From the Straits Times website now

SMRT's chief executive Desmond Kuek gave his company a B-rating for reliability and availability compared to other rail operators, adding that his goal was to hit a A or A* rating.

He said this Thursday afternoon during his first sit-down with members of the media where he spoke about the the company's strategic aims.

Mr Kuek, who took over the reigns of the company in October from Ms Saw Phaik Hwa, said the operator's six values are service excellence, mastery, responsibility and respect, teamwork, nurture and integrity, or "SMRT N I".

He added that as part of the company's move to place commuters' first, SMRT will redesign and improve commuter touch points including buses, trains and station infrastructure.

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My questions as a citizen are

- who gave SMRT B-rating? Which 3rd party?

- it seemed that he himself is the one who gave and what is this based on? What criteria?

- if not then its suka-suka so he can be the citizen/police/judge/executioner all at the same time?

- its the 21st century why these people treating us like dumb asses, can we accept this nonsense? Its an insult.

The people must rise up and fuck this guy good.

 

[batman1]

The rating should be a D.Fail.

 

[hearthard]

Is the current PAP an A team?

 

[myfoot123]

The rating should be a D.Fail.

Huh? can give his own rating one meh? I thought proper assessment should be conducted by international body in terms of emergency reactions, safety, punctuality, comfort and others. I would rate SMRT as "F".

 

[laksaboy]

Mr Kuek, who took over the reigns of the company in October from Ms Saw Phaik Hwa, said the operator's six values are service excellence, mastery, responsibility and respect, teamwork, nurture and integrity, or "SMRT N I".

Oh dear, oh dear... it's that 'SAF core values' bullshit again! Quite predictable from these ex-SAF clowns.

What's next? USMS feedback from the commuters, and the winning suggestion gets some free rides?

 

[Travellor]

Fuck you D Kuek.... you deserve a fucking D like your damm name!

not shy give yourself a B.... for what, failing to deliver proper standards is a failure already CCB!!!


This is not your stupid paperplay army battalion ATAC ok???

 

[Scrooball (clone)]

This guy is really a retard. What's the use of making these useless statements? Is this the type of trash that comes out from army and goes into management in the outside world?

 

[Gangster]

This guy is really a retard. What's the use of making these useless statements? Is this the type of trash that comes out from army and goes into management in the outside world?

must come out and do damage control & eat humble pie because they know public super buoy song liao.

 

[Jlokta]

What's next? USMS feedback from the commuters, and the winning suggestion gets some free rides?

Good one, almost forgotten about these wayang shit.

 

[Jlokta]

This guy is really a retard. What's the use of making these useless statements? Is this the type of trash that comes out from army and goes into management in the outside world?

He comes from the same mold as kee chiu. I say a fucking waste of tax payers money feeding these clowns.

 

[batman1]

Self-praise is no praise.But he say B then B lah,wait he not happy put u on charge.LOL

 

[Jlokta]

Self-praise is no praise.But he say B then B lah,wait he not happy put u on charge.LOL

As my enchik would have said, Charge kee LAN!

 

[blackmondy]

AssMRT should be graded EF.

Epic Fail.

 

[Enforcer]

Self-praise is no praise.But he say B then B lah,wait he not happy put u on charge.LOL

Would be a Z rating. Z for zero performance. He think this is ATEC. Recon 1,2,3?

 

[lesMISERABLES]

Is the current PAP an A team?

What do you think?

 

[lesMISERABLES]

AssMRT should be graded EF.

Epic Fail.

Desperate Kuek can't rate it as epic fail. If he did, he wouldn't be able to get fat bonuses at the end of the year.

 

[TeamDoctor]

What?? It's world crass transport leh!

 

[Nescafe]

The rating should be a D.Fail.

Where got B? I think a C or D will be fair. Older citizens will have a hard time changing mrt lines because they had to walk so far away.