i'm not sure if Singnet Broadband is trying to lose customers. if so, they are on the right track.
bro you are not alone.
i still remember the time when i was a singnet user. i can have disconnection every 10 min upon connection.
call them up guess what the reason they gave?
"oh sorry you live in old estate, generally amk, toa payoh will have this issue due to old phone line. its nothing got to do with singnet." (hello i thought those phoneline or wire belongs to singtel?)
"prehaps the signal is weak etc, we will send an engineer down but you have to bear the cost for it" (i am pretty sure this the reason as i called them down before few months back prior to this call)
fucking tu lan of her lao lan attitude, i decided to fuck her back and terminate the service.
switched to starhub ever since. speed is a bit slow at peak hours. but its still bearable, a lot better than continuous disconnection. as for the maintenance is on wee hours so its quite ok for me