Community Chest: donate money my way, otherwise don't waste my time.

[LITTLEREDDOT]

Community Chest: "Hey ah peks and ah mahs, donate money lah! Use QR code lah! WTF, don't know how to use it? Want me to provide a telephone number for you to call? Don't waste my time, I don't need your small donation."

Forum: How some people may feel left out amid digitalisation​

OCT 5, 2023

My family was watching the Community Chest: Uniting Hearts 2023 Charity TV Show on Sept 24.

My 87-year-old mother wanted to call in and make a donation to the Community Chest. There was no telephone number on the TV screen during the show for her to call to make a donation. There was a QR code instead.

As she needed an app to scan the code on screen, and then another to make online payment, I tried to show her the steps. In the end, she asked me to make the donation on her behalf.

This incident showed me how the digitalisation initiative may have left people like my mother behind. Without a telephone number to call, she felt that she had missed the opportunity to contribute. Worse, she felt left out.

The digitalisation drive should be better paced so that no segment of society is excluded from taking part in all activities.

Ng Yong Hwee

 

[LITTLEREDDOT]

Charmaine Leung: "If you want to donate to a big and prestigious charity like the Community Chest, please go and learn how to use QR code. Otherwise, so sia suay."

Forum: QR code makes it easier for most donors to use e-payments​

OCT 16, 2023

We thank Mr Ng Yong Hwee for his letter, “How some people may feel left out amid digitalisation” (Oct 5).

We are grateful for his mother’s contribution to Community Chest, which supports over 200 critical social services helping individuals and families in need.

We regret that his mother was unable to use the QR code. Since 2020, we have used a QR code to make it easier for most donors to use increasingly common options such as credit and debit cards and PayNow. This approach also allows tax deductions to be provided to our donors automatically.

We recognise that some seniors may be less digitally savvy. Besides approaching their family and friends, seniors can also approach digital ambassadors at various community clubs and public libraries to learn digital skills, including how to handle mobile payments.

We look forward to the continued support from individuals and corporates to meet the current and future needs in the social service sector.

Charmaine Leung
Managing director
Community Chest

 

[LITTLEREDDOT]

Forum: Try and cater better to less tech-savvy seniors​

Oct 18, 2023

I refer to the reply “QR code simplifies e-payment processes” (Oct 16) given by the Community Chest to the letter by Mr Ng Yong Hwee (How some people may feel left out amid digitalisation, Oct 5).

The issue he raised was that his mother wanted to donate to the Community Chest but could not, as she did not know how to donate via the QR code.

The Community Chest reply seemed to suggest it was the QR code or the highway. Those who do not know how to use the QR code have to ask their family or friends, or pick up digital skills to do so.

Perhaps a simple manual process, such as allowing phone-call donations for seniors, might be a better way.

Tan Peng Hoe

 

[Leongsam]

She can use bitcoin.

 

[Leongsam]

Forum: Try and cater better to less tech-savvy seniors​

Oct 18, 2023

I refer to the reply “QR code simplifies e-payment processes” (Oct 16) given by the Community Chest to the letter by Mr Ng Yong Hwee (How some people may feel left out amid digitalisation, Oct 5).
The issue he raised was that his mother wanted to donate to the Community Chest but could not, as she did not know how to donate via the QR code.
The Community Chest reply seemed to suggest it was the QR code or the highway. Those who do not know how to use the QR code have to ask their family or friends, or pick up digital skills to do so.
Perhaps a simple manual process, such as allowing phone-call donations for seniors, might be a better way.

Tan Peng Hoe

Do NOT trust QR codes. They can be very dangerous and lead you to a porn site instead.

 

[LITTLEREDDOT]

 

[Loofydralb]

A so called charity organisation that helps the underprivileged, makes it so difficult for one to make a donation, imagine the even more enormous effort to get actual help from them. It would be like squeezing water from a rock.

Maybe the same was asked of those who is requesting for help:

"You approach digital ambassadors at various community clubs and public libraries to learn digital skills, including how to handle mobile applications. Ok?"

 

[Leongsam]

There is no such language! Is the country run by a bunch of morons?

 

[gsbslut]

why must singaporeans donate when pap has made so much money from singaporeans? stupid people donate to all these funds to give more money to pap

 

[blackmondy]

Limpeh don't gives a fuck about community chest. Limpeh only care about busty chest.

 

[k1976]

No need lah....moi do my humble rice donation to temples with free public kitchen to offer free lunch to public.