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Feb 25, 2010
Not a sterling start to the year for Tiger Airways
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<!-- end left side bar --><!-- story content : start -->LAST Friday, my daughter travelled to Perth on a Tiger Airways flight. Following a delay in departure from Singapore's Budget Terminal, she landed in Perth at 9.30pm. An announcement was then made that 41 pieces of luggage (one of which was my daughter's) were left behind in Singapore.
That was just the start of her problems.
After clearing immigration, passengers whose luggage was left behind were told to fill in forms and provide their combination lock numbers for Customs purposes. This caused another delay and my daughter got home only close to midnight.
She was eventually informed by Tiger Airways staff that it would take four to five days for her luggage to be delivered to her Perth address. Imagine the problems faced by passengers in transit or those who live hours away from the airport.
Eddy Koh
Not a sterling start to the year for Tiger Airways
<!-- by line --><!-- end by line -->
<!-- end left side bar --><!-- story content : start -->LAST Friday, my daughter travelled to Perth on a Tiger Airways flight. Following a delay in departure from Singapore's Budget Terminal, she landed in Perth at 9.30pm. An announcement was then made that 41 pieces of luggage (one of which was my daughter's) were left behind in Singapore.
That was just the start of her problems.
After clearing immigration, passengers whose luggage was left behind were told to fill in forms and provide their combination lock numbers for Customs purposes. This caused another delay and my daughter got home only close to midnight.
She was eventually informed by Tiger Airways staff that it would take four to five days for her luggage to be delivered to her Perth address. Imagine the problems faced by passengers in transit or those who live hours away from the airport.
Eddy Koh